Brown Pre-College online courses offer high school students the chance to take summer classes remotely, with flexible options ranging from 2 to 6 weeks. Enrollment requires payment through Brown's Student Account Payment System, which sends billing notifications by email. Payment methods include credit/debit cards, electronic transfers, and international payment services like Flywire. There are application fees, deposits, and specific deadlines for payment, and refunds are generally limited, mainly offered if Brown cancels a course.
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Cancelling a subscription or dropping a course requires sending a written request via email, which is straightforward but can take time due to manual processing and waiting for confirmation. The policy is clear but not instant, making it moderately difficult in terms of immediacy and ease of communication.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Brown Pre-College online course subscription.
How to Cancel Brown Pre-College online course: Step by Step
If you purchased through Credit Card or Direct Payment:
- Contact Customer Service: Email the Pre-College Program at precollege@brown.edu to request cancellation of your membership or billing.
- Provide Necessary Information: Include your name, email address, and details about your subscription in your email.
- Verify Cancellation: Follow up to confirm that your cancellation has been processed.
If you purchased through a Third-Party Service:
- Access Third-Party Account: Log into the third-party service from which you purchased the subscription.
- Navigate to Subscriptions: Find the subscription management section in your account settings.
- Cancel the Subscription: Follow the prompts to cancel your subscription. Refer to the help center of that service if you need assistance.
- Confirm Cancellation: Check for confirmation notifications regarding your cancellation.
If you need assistance, here's how you can get in touch with Brown Pre-College online course's support team.
Tips and Tricks for Getting a Brown Pre-College online course Refund
- Contact early in the day before phone lines get busy; best times are opening hours.
- Email written requests to the program’s official email (precollege@brown.edu), stating clearly you want to cancel and including your full details.
- Be persistent and escalate by asking to speak to a Program Advisor if initial responses are unclear or delayed.
- Reference specific dates and emails received from Brown Pre-College to support your cancellation claim.
- Keep records of all correspondence including screenshots, emails, and call dates/times for proof if needed.
- Use formal and polite language stressing you want confirmation of cancellation and refund if applicable.
- Follow up via email or phone every few days until you get a confirmation.
- Request a confirmation email of the cancellation explicitly to avoid future disputes.
- Avoid canceling at peak enrollment deadlines as customer service tends to be overwhelmed then.
- If no response, escalate externally such as via social media mentions or consumer protection forums.
Why Do People Request Refunds from Brown Pre-College online course
- Absence or inactivity leading to dismissal from the program results in no refund eligibility.
- Non-refundable deposit of $500 paid to enroll in a course.
- Changes in enrollment require requests within specified periods and may impact refund eligibility.
- Withdrawal requests must be made in writing; failure to comply can result in no refund.
- Refund percentages depend on withdrawal date relative to course start and program type.
- Missed payment deadlines may cause drops with no deposit refunds.
- Non-refundable fees include application fees, health insurance fees (after course start), supplemental fees, and payment service fees.
- Refunds given only if Brown cancels a course, otherwise deposits are generally non-refundable.
- Students dismissed for disciplinary reasons are not eligible for refunds.
- Students' inability to attend all classes as required may lead to dismissal and non-refund.
Brown Pre-College online course Refund Script
Script
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Dear Brown Pre-College online course, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Brown Pre-College online course Refund Policy
Brown Pre-College online courses have a non-refundable $500 deposit except when Brown cancels the course. Refunds for withdrawal follow a schedule: for 1-2 week courses, withdrawal on or before one week before start date gets 100% refund less deposit; withdrawals within one week after start date get 70%, after which no refunds apply. Withdrawal requests must be in writing before refund deadlines; inactivity after the first week results in dismissal without refund.
The Easiest Way to Get a Brown Pre-College online course Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Brown Pre-College online course—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Application Fee Non-refundable Deposit Student Account Balance Payment Service Fee for Credit/Debit Card Returned ACH/Check Payment Fee Lockout Fee Lock Change Fee Limited Accident and Sickness Insurance Fee Residence Hall Damage Fee Borrowed Equipment Loss Fee
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