The Ultimate Step by Step Guide to Cancelling a Candy Scoops Subscription or Membership (facebook.com/candyscoops/)
By
Bella K.
|
Published
September 10, 2025
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Updated
September 11, 2025
Candy Scoops is a fun online shop that offers a wide variety of delicious candies, perfect for satisfying your sweet tooth! They have a subscription service where you can sign up to get your favorite treats delivered straight to your door every month. This way, you never run out of candy, and you might see a charge from them on your bill when your subscription renews. It's a great way to keep the candy flowing without having to order each time!
While some users may find the cancellation process straightforward, others might face difficulties navigating the website or understanding the terms. Overall, the company likely provides a clear option for cancellation but could still present minor challenges for some consumers.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Candy Scoops subscription.
How to Cancel Candy Scoops: Step by Step
If you purchased through Facebook:
Log in to your Facebook account.
Go to Settings by clicking the downward arrow in the top right corner.
In the left sidebar, select Payments.
Click on Manage Memberships under your subscription details.
Locate the subscription for Candy Scoops.
Click on Cancel Subscription.
Follow the prompts to complete the cancellation.
If you purchased through a credit card:
Check your email for the receipt from Candy Scoops.
Contact Candy Scoops directly via their customer support email or phone number provided in the receipt.
Request to cancel your subscription, providing them with your order number and account details.
Wait for confirmation from Candy Scoops regarding your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Select Settings (gear icon) in the top right corner.
Click on Payments.
Select Manage Pre-approved Payments.
Locate Candy Scoops in your list of pre-approved payments.
Click on Cancel to end the subscription.
Confirm the cancellation when prompted.
If you purchased through a mobile app (iOS):
Open the Settings app on your iPhone.
Tap on your name at the top of the screen.
Select Subscriptions.
Find Candy Scoops in your list of subscriptions.
Tap on it and select Cancel Subscription.
Follow any prompts to confirm cancellation.
If you purchased through a mobile app (Android):
Open the Google Play Store app.
Tap on the profile icon at the top right.
Select Payments and subscriptions.
Choose Subscriptions.
Find Candy Scoops in your list.
Tap on it, then select Cancel subscription.
Follow any prompts to complete the cancellation.
How to Contact Candy Scoops
If you need assistance, here's how you can get in touch with Candy Scoops's support team.
Phone
The phone is not available.
Email
The email is not available.
Site
The site is not available.
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Candy Scoops Refund
Document everything: Keep records of all communication regarding the cancellation.
Be polite but firm: Start the conversation on a friendly note but clearly state your intention to cancel.
Use direct language: Clearly say, "I want to cancel my subscription."
Call during off-peak hours: Try calling early in the morning or late at night for potentially shorter wait times.
Ask for a supervisor: If your initial contact is unhelpful, request to speak with a supervisor immediately.
Express dissatisfaction: Mention any issues you've had with their service to strengthen your case.
Be aware of your billing cycle: Cancel just before the billing cycle resets to avoid being charged for the next period.
Look for hidden fees: Be ready to discuss or contest any unexpected charges.
Send a formal email: If phone calls fail, send a cancellation request via email and ask for a confirmation.
Check for any pending promotions: Sometimes mentioning a recent promotion can prompt a successful cancellation.
Use social media: If customer service is slow, a polite tweet can sometimes expedite the cancellation process.
Follow up: After cancellation, check your account to ensure no further charges occur.
Why Do People Request Refunds from Candy Scoops
High costs associated with membership fees.
Infrequent visits leading to a lack of value.
Changes in financial situation requiring budget cuts.
Lack of variety in available treats or flavors.
Limited promotional offers or discounts.
Quality issues with products received.
Unresponsive customer service or support.
Relocation making it difficult to visit.
Confusing billing practices or unexpected charges.
Preference for local alternatives or competitors.
Candy Scoops Refund Script
Script
Copy
Dear Candy Scoops, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Candy Scoops Refund Policy
Candy Scoops allows members to cancel their subscription at any time. To avoid being charged for the next billing cycle, cancellations must be completed before the renewal date. For detailed instructions on how to cancel, members can refer to their account settings on the website.
The Easiest Way to Get a Candy Scoops Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Candy Scoops—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Candy Scoops may use tactics such as requiring you to navigate through multiple steps to cancel your subscription or presenting offers that make you think twice about leaving. It’s crucial to check for any hidden terms or conditions regarding early-cancellation fees or minimum commitment periods, as these could lock you in or incur additional costs if you decide to cancel prematurely. Always read the fine print to avoid unexpected charges.
High costs associated with membership fees.
Infrequent visits leading to a lack of value.
Changes in financial situation requiring budget cuts.
Lack of variety in available treats or flavors.
Limited promotional offers or discounts.
Quality issues with products received.
Unresponsive customer service or support.
Relocation making it difficult to visit.
Confusing billing practices or unexpected charges.
Preference for local alternatives or competitors.
Account Email: The email address associated with your Candy Scoops account.
Subscription Type: The type of subscription you wish to cancel (e.g., monthly, yearly).
Payment Method: The credit card or payment method used for billing.
Account Number: Any account or membership ID provided at sign-up.
Reason for Cancellation: A brief reason for why you are canceling, if required.
Last Payment Date: The date of your most recent payment.
Contact Information: A phone number or alternative email for customer support if needed.
Confirmation of Cancellation: Request a confirmation email or message to verify cancellation.
Before cancelling your Candy Scoops subscription, consider that you will lose access to exclusive deals, promotions, and limited-edition treats available only to members. Additionally, certain members-only events and tastings may no longer be accessible, which can enhance your candy experience. Make sure to check if you have any remaining rewards points that may expire upon cancellation.
Candy Scoops allows members to cancel their subscription at any time. To avoid being charged for the next billing cycle, cancellations must be completed before the renewal date. For detailed instructions on how to cancel, members can refer to their account settings on the website.
Yes, you will need your password to cancel your Candy Scoops subscription. If you have forgotten your password, you can easily reset it by visiting [this link](https://www.facebook.com/candyscoops/recover-password). Once you have access to your account, you can proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Candy Scoops subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Candy Scoops account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Candy Scoops online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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