The Ultimate Step by Step Guide to Cancelling a Chợ Tốt Subscription or Membership (chotot.com)
By
Bella K.
|
Published
September 11, 2025
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Updated
September 12, 2025
Chợ Tốt is an online marketplace where you can buy and sell all kinds of new and used items, from furniture to electronics. They offer a subscription service that helps sellers boost their listings for better visibility, which might be why you see a charge from them. It's a great place to find deals or sell things you no longer need!
Cancelling a subscription on Chợ Tốt requires navigating through their website and may involve contacting customer service, which can be slightly confusing for some users. However, most users are likely to find the process fairly straightforward with available resources.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Chợ Tốt subscription.
How to Cancel Chợ Tốt: Step by Step
If you purchased through Chợ Tốt website:
Visit the Chợ Tốt website: chotot.com.
Log in to your account using your credentials.
Go to your profile by clicking on your avatar or username in the top right corner.
Select Account Settings or My Subscription from the dropdown menu.
Locate the section labeled Subscriptions or Billing.
Find the subscription you wish to cancel.
Click on the Cancel Subscription button next to the relevant subscription.
Follow any on-screen prompts to confirm your cancellation.
You should receive a confirmation email indicating that your subscription has been cancelled.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the menu icon (three horizontal lines) in the upper left corner.
Tap on Subscriptions.
Find the Chợ Tốt subscription in the list.
Tap on it to open the subscription details.
Tap the Cancel Subscription button.
Follow any prompts to confirm your cancellation.
You will receive an email confirming the cancellation from Google Play.
If you purchased through Apple (iTunes/App Store):
Open the Settings app on your iOS device.
Tap on your name at the top of the screen.
Select Subscriptions.
Locate your Chợ Tốt subscription from the list.
Tap on the subscription to view the details.
Select Cancel Subscription.
Confirm the cancellation when prompted.
A confirmation email will be sent from Apple regarding the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings gear icon at the top right.
Select Payments from the menu.
Click on Manage Pre-approved Payments.
Find Chợ Tốt in the list of vendors.
Select the vendor and click on Cancel.
Follow the prompts to confirm your cancellation.
You will receive an email from PayPal confirming the cancellation.
How to Contact Chợ Tốt
If you need assistance, here's how you can get in touch with Chợ Tốt's support team.
Document Everything: Keep records of all communication related to the cancellation.
Be Prepared: Gather your account information and details about the subscription before contacting support.
Use Clear Language: Politely state your intention to cancel and avoid aggressive language.
Contact Support Early: Reach out during business hours for faster response times.
Try Different Channels: Don't just stick to email; use chat, social media, or phone calls as well.
Escalate If Needed: If the first agent can't help, politely request to speak to a supervisor.
Timing Matters: Contact them shortly before the renewal date to avoid further charges.
Leverage Free Trials: Mention any free trial you signed up for to see if they can expedite cancellation.
Offer to Provide Feedback: Sometimes saying you will provide feedback on your experience can motivate agents to assist further.
Use Cancellation Templates: Look for online templates that other users have successfully used for cancellations.
Check for Automatic Renewals: Ask if there are automatic renewals in place and confirm cancellation.
Be Persistent: If they don’t respond within a reasonable time, follow up until you receive confirmation.
Know Your Rights: Familiarize yourself with consumer protection laws in your jurisdiction regarding subscriptions.
Why Do People Request Refunds from Chợ Tốt
Lack of usage - Members may find they don't use the service frequently enough.
Financial constraints - Monthly bills may become too burdensome.
Poor customer support - Dissatisfaction with the assistance received.
Not finding suitable listings - Users may not find relevant items or services.
Technical issues - Frequent problems with the website or app experience.
Change in needs - Users may no longer require the services offered.
Better alternatives - Discovery of other platforms that provide better value.
Unsatisfactory quality - Items or services not meeting expectations.
Increased fees - Rising costs leading to reconsideration of value.
Annoying notifications - Excessive emails or alerts can irritate users.
Chợ Tốt Refund Script
Script
Copy
Dear Chợ Tốt, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Chợ Tốt Refund Policy
Chợ Tốt offers a straightforward cancellation policy for memberships and subscriptions, allowing users to cancel their plans at any time without incurring additional fees. Users can manage their subscriptions directly through their account settings, ensuring a seamless cancellation process. It is advisable to review any specific terms related to ongoing promotions or services prior to cancellation.
The Easiest Way to Get a Chợ Tốt Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Chợ Tốt—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Chợ Tốt may implement practices like auto-renewal clauses or require a notice period before cancellation, potentially trapping you in a cycle of charges. Watch out for hidden fees for early termination that could catch you off guard, and always read the fine print in the terms of service to avoid unexpected costs when trying to cancel your subscription.
Lack of usage - Members may find they don't use the service frequently enough.
Financial constraints - Monthly bills may become too burdensome.
Poor customer support - Dissatisfaction with the assistance received.
Not finding suitable listings - Users may not find relevant items or services.
Technical issues - Frequent problems with the website or app experience.
Change in needs - Users may no longer require the services offered.
Better alternatives - Discovery of other platforms that provide better value.
Unsatisfactory quality - Items or services not meeting expectations.
Increased fees - Rising costs leading to reconsideration of value.
Annoying notifications - Excessive emails or alerts can irritate users.
Account email associated with the subscription
Password for account access
Subscription type (e.g., premium, basic)
Payment method used (credit card, PayPal)
Transaction ID for the last payment
Cancellation policy details
Reason for cancellation
Customer support contact information
Date of subscription initiation
Billing cycle information
Before cancelling your Chợ Tốt subscription, keep in mind that you will lose access to premium features such as higher visibility for your listings and advanced search options. Additionally, any saved searches or alerts you’ve set up will no longer be active, meaning you might miss out on potential deals or opportunities. Ensure to review any remaining transactions or pending communications, as these may be affected by your cancellation. Finally, check the cancellation policy to understand any potential fees or the timing of when your service will officially end.
Chợ Tốt offers a straightforward cancellation policy for memberships and subscriptions, allowing users to cancel their plans at any time without incurring additional fees. Users can manage their subscriptions directly through their account settings, ensuring a seamless cancellation process. It is advisable to review any specific terms related to ongoing promotions or services prior to cancellation.
Yes, you do need your password to cancel your subscription on Chợ Tốt (chotot.com). If you've forgotten your password, you can reset it by visiting [this link](https://chotot.com/account/forgot-password). Once you've reset your password, you can log in and proceed with canceling your subscription.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Chợ Tốt subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Chợ Tốt account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Chợ Tốt online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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