CheckFreeScore.com offers three subscription plans that help you keep track of your credit with monthly fees of $9.95, $29.95, or $39.90 depending on the level of service you want. All plans come with your credit reports and scores from the three big credit bureaus, daily credit monitoring, alerts for any changes to your report, and protection like stolen funds reimbursement and identity recovery help. You might see charges from them if you signed up for one of these subscriptions to stay on top of your credit and get extra safeguards. The service also includes extras like dark web monitoring, lost wallet assistance, and roadside help, making it more than just a credit check service.
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Cancelling CheckFreeScore.com subscription can be done either by calling customer service during specified hours or by using the online chat service in the member portal. This makes the process relatively straightforward with clear instructions, but requiring a call or online chat adds a minor hurdle compared to instant online cancelation.
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How to Cancel CheckFreeScore.com: Step by Step
If you purchased through CheckFreeScore.com:
- Call Customer Service:
- Dial (855) 506-9167.
- Have your membership information ready, including your Member ID, first and last name, and address used to sign up.
- Follow the prompts to ensure a smooth cancellation process.
- Cancel Online:
- Sign into your member portal on www.checkfreescore.com.
- Use the chat service available in the portal to initiate cancellation.
Tips & Tricks for Canceling CheckFreeScore.com
- File a chargeback with your credit card company if cancellation attempts fail.
- Call your credit card's customer support to block future charges from CheckFreeScore.com.
- Cancel your credit card and request a new one to prevent automatic withdrawals.
- Cancel subscription immediately upon noticing unwanted charges or before trial periods end to avoid automatic fees.
- Keep screenshots or confirmation emails as proof of cancellation for dispute purposes.
- Use clear, firm language like “I did not authorize these charges” and “I demand an immediate refund” when contacting support.
- Persistently email or call customer service if online cancellation or support is unresponsive.
- Avoid giving full personal info unnecessarily during support calls to minimize risk.
- Escalate by filing complaints with consumer protection agencies or posting publicly on forums to pressure a response.
- Freeze or lock your credit with credit bureaus post-cancellation to prevent misuse of personal information.
- Use the member portal chat service, if accessible, to request cancellation or refunds quickly.
CheckFreeScore.com Customer Service Info
If you need assistance, here's how you can get in touch with CheckFreeScore.com's support team.
Cancel CheckFreeScore.com Script
Script
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Dear CheckFreeScore Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription with CheckFreeScore.com. I have decided to discontinue my membership because I no longer require the credit monitoring services provided.
Please confirm the cancellation of my subscription and any associated billing.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
CheckFreeScore.com allows members to cancel their membership at any time by contacting Customer Service at (855) 506-9167 during specified hours or by using the online chat service in their member portal. After cancellation, there will be no future charges to the member's account.
To cancel your subscription on CheckFreeScore.com, you need to sign into your member portal to use the online chat service for cancellation, which implies you will need your password. Alternatively, you can call their customer service at (855) 506-9167, and have your membership information ready, which also suggests password is not required for phone cancellations. If you do need to reset your password, you can do so at this URL: https://www.checkfreescore.com/resetpassword. So, while the password is needed for online cancellation, phone cancellation might be possible without it.
- Unexpected recurring monthly charges of around $39-$40 after initially paying $1 to verify identity.
- Many customers were unaware of signing up for membership or did not expect recurring charges.
- Difficulty and poor service when canceling memberships, including confusing cancellation instructions and no confirmation emails.
- Customer service refuses refunds and is often unresponsive or denies returning money.
- Reports of fraudulent charges and customers having to cancel and replace their debit/credit cards.
- Unauthorized daily or monthly transactions even after cancellation fees were paid.
- Only cancellation method is by phone, which customers find inconvenient and difficult.
- Company described as a scam or fraudulent by many reviewers.
- Requests for sensitive personal information such as Social Security Numbers and credit card data upfront.
- Misleading claims about affiliation with Experian, leading to confusion about legitimacy.
- Use of multiple names or codes on billing statements, causing confusion for customers.
- Inadvertent sign-ups through misleading job ads or sneaky checkboxes, leading to unwanted charges.
CheckFreeScore.com allows you to cancel your subscription at any time either by contacting their customer service or using the chat service in the member portal. However, some users report difficulties and delays in getting cancellations processed, with repeated attempts needed to fully stop charges. There do not appear to be contracts, early termination fees, or lock-ins, but customer service responsiveness may be problematic, causing frustration when trying to cancel immediately.
Before cancelling your subscription at CheckFreeScore.com, know that you will lose access to your credit reports and scores that you received every 30 days. You will also lose support from credit experts who help you understand your credit reports. Daily monitoring alerts for important changes to your credit report, such as new accounts or reviews, will stop. Additionally, you will no longer benefit from expert fraud support, insurance coverage for identity re-securing expenses, and the credit and identity protection tools and services included in the membership.
- Member ID (if available)
- First and last name
- Address used to sign up
- Account login details (email/username and password)
- Access to your member portal
- Customer Service phone number if cancelling by phone: (855) 506-9167
- Subscription or billing information (to confirm the correct account and avoid further charges)
- Confirmation of cancellation (such as a confirmation email or cancellation reference number)
We've actually written a step by step guide on how to get a refund from CheckFreeScore.com. Check it out!
The Easiest Way to Cancel CheckFreeScore.com
If you’re frustrated trying to cancel your subscription, membership, or bill from CheckFreeScore.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to CheckFreeScore.com?
CHECKFREESCORE.COM, CHECKFREESCORE, CHECKFREE CREDIT REPORT, CHECKFREESCORE MONITORING
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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