The Ultimate Step by Step Guide to Cancelling a CheckFreeScore.com Subscription or Membership (checkfreescore.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
CheckFreeScore.com offers three subscription plans that help you keep track of your credit with monthly fees of $9.95, $29.95, or $39.90 depending on the level of service you want. All plans come with your credit reports and scores from the three big credit bureaus, daily credit monitoring, alerts for any changes to your report, and protection like stolen funds reimbursement and identity recovery help. You might see charges from them if you signed up for one of these subscriptions to stay on top of your credit and get extra safeguards. The service also includes extras like dark web monitoring, lost wallet assistance, and roadside help, making it more than just a credit check service.
Cancelling CheckFreeScore.com subscription can be done either by calling customer service during specified hours or by using the online chat service in the member portal. This makes the process relatively straightforward with clear instructions, but requiring a call or online chat adds a minor hurdle compared to instant online cancelation.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a CheckFreeScore.com subscription.
How to Cancel CheckFreeScore.com: Step by Step
If you purchased through CheckFreeScore.com:
Call Customer Service:
Dial (855) 506-9167.
Have your membership information ready, including your Member ID, first and last name, and address used to sign up.
Follow the prompts to ensure a smooth cancellation process.
Cancel Online:
Sign into your member portal on www.checkfreescore.com.
Use the chat service available in the portal to initiate cancellation.
How to Contact CheckFreeScore.com
If you need assistance, here's how you can get in touch with CheckFreeScore.com's support team.
Tips and Tricks for Getting a CheckFreeScore.com Refund
File a chargeback with your credit card company if cancellation attempts fail.
Call your credit card's customer support to block future charges from CheckFreeScore.com.
Cancel your credit card and request a new one to prevent automatic withdrawals.
Cancel subscription immediately upon noticing unwanted charges or before trial periods end to avoid automatic fees.
Keep screenshots or confirmation emails as proof of cancellation for dispute purposes.
Use clear, firm language like āI did not authorize these chargesā and āI demand an immediate refundā when contacting support.
Persistently email or call customer service if online cancellation or support is unresponsive.
Avoid giving full personal info unnecessarily during support calls to minimize risk.
Escalate by filing complaints with consumer protection agencies or posting publicly on forums to pressure a response.
Freeze or lock your credit with credit bureaus post-cancellation to prevent misuse of personal information.
Use the member portal chat service, if accessible, to request cancellation or refunds quickly.
Why Do People Request Refunds from CheckFreeScore.com
Unexpected recurring monthly charges of around $39-$40 after initially paying $1 to verify identity.
Many customers were unaware of signing up for membership or did not expect recurring charges.
Difficulty and poor service when canceling memberships, including confusing cancellation instructions and no confirmation emails.
Customer service refuses refunds and is often unresponsive or denies returning money.
Reports of fraudulent charges and customers having to cancel and replace their debit/credit cards.
Unauthorized daily or monthly transactions even after cancellation fees were paid.
Only cancellation method is by phone, which customers find inconvenient and difficult.
Company described as a scam or fraudulent by many reviewers.
Requests for sensitive personal information such as Social Security Numbers and credit card data upfront.
Misleading claims about affiliation with Experian, leading to confusion about legitimacy.
Use of multiple names or codes on billing statements, causing confusion for customers.
Inadvertent sign-ups through misleading job ads or sneaky checkboxes, leading to unwanted charges.
CheckFreeScore.com Refund Script
Script
Copy
Dear CheckFreeScore.com, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
CheckFreeScore.com Refund Policy
CheckFreeScore.com allows members to cancel their membership at any time by contacting Customer Service at (855) 506-9167 during specified hours or by using the online chat service in their member portal. After cancellation, there will be no future charges to the member's account.
The Easiest Way to Get a CheckFreeScore.com Refund
If youāre frustrated trying to cancel your subscription, membership, or bill from CheckFreeScore.comāor if you didnāt even realize you were being chargedāChargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and weāll take care of the rest.
Frequently Asked Questions
CheckFreeScore.com allows you to cancel your subscription at any time either by contacting their customer service or using the chat service in the member portal. However, some users report difficulties and delays in getting cancellations processed, with repeated attempts needed to fully stop charges. There do not appear to be contracts, early termination fees, or lock-ins, but customer service responsiveness may be problematic, causing frustration when trying to cancel immediately.
Unexpected recurring monthly charges of around $39-$40 after initially paying $1 to verify identity.
Many customers were unaware of signing up for membership or did not expect recurring charges.
Difficulty and poor service when canceling memberships, including confusing cancellation instructions and no confirmation emails.
Customer service refuses refunds and is often unresponsive or denies returning money.
Reports of fraudulent charges and customers having to cancel and replace their debit/credit cards.
Unauthorized daily or monthly transactions even after cancellation fees were paid.
Only cancellation method is by phone, which customers find inconvenient and difficult.
Company described as a scam or fraudulent by many reviewers.
Requests for sensitive personal information such as Social Security Numbers and credit card data upfront.
Misleading claims about affiliation with Experian, leading to confusion about legitimacy.
Use of multiple names or codes on billing statements, causing confusion for customers.
Inadvertent sign-ups through misleading job ads or sneaky checkboxes, leading to unwanted charges.
Member ID (if available)
First and last name
Address used to sign up
Account login details (email/username and password)
Access to your member portal
Customer Service phone number if cancelling by phone: (855) 506-9167
Subscription or billing information (to confirm the correct account and avoid further charges)
Confirmation of cancellation (such as a confirmation email or cancellation reference number)
Before cancelling your subscription at CheckFreeScore.com, know that you will lose access to your credit reports and scores that you received every 30 days. You will also lose support from credit experts who help you understand your credit reports. Daily monitoring alerts for important changes to your credit report, such as new accounts or reviews, will stop. Additionally, you will no longer benefit from expert fraud support, insurance coverage for identity re-securing expenses, and the credit and identity protection tools and services included in the membership.
CheckFreeScore.com allows members to cancel their membership at any time by contacting Customer Service at (855) 506-9167 during specified hours or by using the online chat service in their member portal. After cancellation, there will be no future charges to the member's account.
To cancel your subscription on CheckFreeScore.com, you need to sign into your member portal to use the online chat service for cancellation, which implies you will need your password. Alternatively, you can call their customer service at (855) 506-9167, and have your membership information ready, which also suggests password is not required for phone cancellations. If you do need to reset your password, you can do so at this URL: https://www.checkfreescore.com/resetpassword. So, while the password is needed for online cancellation, phone cancellation might be possible without it.
We've actually written a step by step guide on how to get a refund from CheckFreeScore.com. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your CheckFreeScore.com subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your CheckFreeScore.com account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel CheckFreeScore.com online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargebackās team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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Ā¹ Total savings is calculated based on internal annualized estimates of
savings for customers. Ā² Average requests times may vary depending on volume of requests
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