The Ultimate Step by Step Guide to Cancelling a Chesstour Subscription or Membership (chesstour.com)
By
Bella K.
|
Published
September 3, 2025
|
Updated
September 4, 2025
Chesstour is an online platform that offers chess enthusiasts a chance to improve their game through tutorials and interactive lessons. They provide subscriptions that give you access to exclusive content, including videos and coaching sessions from experienced players. If you notice a charge from them, it might be for your monthly or yearly membership, which helps you sharpen your chess skills and participate in exciting tournaments!
Cancelling a subscription with Chesstour generally involves navigating to the account settings and following the cancellation process, which is fairly straightforward. However, some users might encounter minor difficulties if they're unfamiliar with the website layout.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Chesstour subscription.
How to Cancel Chesstour: Step by Step
If you purchased through chesstour.com:
Visit chesstour.com.
Log into your account using your credentials.
Navigate to the User Profile section.
Select Subscriptions.
Find your active membership subscription.
Click on Cancel Subscription.
Follow the prompts to confirm cancellation.
You will receive an email confirmation of the cancellation.
If you purchased through Apple:
Open the Settings app on your Apple device.
Tap on your name at the top.
Select Subscriptions.
Find your Chesstour subscription in the list.
Tap on the subscription, then select Cancel Subscription.
Follow any further prompts to complete the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three lines) in the top left corner.
Select Subscriptions.
Find your Chesstour subscription and select it.
Tap Cancel Subscription.
Follow the on-screen instructions to finalize the cancellation.
How to Contact Chesstour
If you need assistance, here's how you can get in touch with Chesstour's support team.
Contact Customer Support: Reach out via the official chat or email support first, as they might be more accommodating.
Be Polite but Firm: Use a calm tone; express appreciation for the service but state that you need to cancel.
Ask Directly: Simply request, "I would like to cancel my subscription today, please."
Timing Matters: Try to call during off-peak hours (mid-morning or mid-afternoon) to avoid long wait times.
Escalate if Needed: If the first representative can't help, ask to speak to a supervisor or manager.
Document Everything: Keep records of interactions, including dates, times, and names of representatives spoken to.
Use Cancellation Keywords: Mention specific phrases like "I no longer wish to continue" to indicate decisiveness.
Check for Trial Periods: If you’re within a trial period, mention that you didn’t find the service valuable to expedite cancellation.
Look for Hidden Fees: Ask about any cancellation fees and clearly refuse to accept them if they attempt to impose them.
Social Media Approach: If you encounter issues, consider expressing your frustration on platforms like Twitter or Facebook for quicker resolution.
Consider Waiting Until Renewal: Cancel right before the renewal date to avoid being charged again, if there’s a grace period.
Follow Up: After the cancellation, check your account or billing statements to ensure it has been processed.
Why Do People Request Refunds from Chesstour
Lack of Time: Users may feel they do not have enough time to engage with the content.
Cost: The subscription may be perceived as too expensive.
Content Quality: Users may find that the content does not meet their expectations.
Limited Features: The features available may not be sufficient for their needs.
Preference for Competitors: Users may opt for other platforms that offer better value or features.
Change in Interest: Personal interests may shift away from chess.
Technical Issues: Users may experience problems with the website or app.
Lack of Community Engagement: A feeling of isolation if there’s insufficient interaction with other members.
Billing Issues: Incorrect charges or issues with payment methods can prompt cancellations.
Promotional Offers: Users may choose to cancel after using a promo, not intending to continue.
Chesstour Refund Script
Script
Copy
Dear Chesstour, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Chesstour Refund Policy
Chesstour offers members the ability to cancel their subscription at any time through their account settings. Cancellation will take effect at the end of the current billing cycle, ensuring that members can continue to access services until then.
The Easiest Way to Get a Chesstour Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Chesstour—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be aware that Chesstour might have specific terms that require notice periods for cancellations or could use promotional pricing that locks you in for a set duration. Always check for any hidden fees for early cancellation and ensure you understand the cancellation process, as some subscriptions can complicate matters with unclear guidelines or additional steps.
Lack of Time: Users may feel they do not have enough time to engage with the content.
Cost: The subscription may be perceived as too expensive.
Content Quality: Users may find that the content does not meet their expectations.
Limited Features: The features available may not be sufficient for their needs.
Preference for Competitors: Users may opt for other platforms that offer better value or features.
Change in Interest: Personal interests may shift away from chess.
Technical Issues: Users may experience problems with the website or app.
Lack of Community Engagement: A feeling of isolation if there’s insufficient interaction with other members.
Billing Issues: Incorrect charges or issues with payment methods can prompt cancellations.
Promotional Offers: Users may choose to cancel after using a promo, not intending to continue.
Account Email Address
Subscription Plan Name
Account Username
Billing Information
Billing Cycle Information
Date of Last Charge
Reason for Cancellation
Contact Information
Confirmation of Identity
Cancellation Policy Details
Access to Cancellation Option in Account Settings
Customer Support Contact Number
Previous Correspondence with Support
Before cancelling your Chesstour subscription, be aware that you will lose access to exclusive content such as premium chess courses, detailed game analyses, and personalized training plans tailored to your skills. Additionally, any ongoing tournaments or events you wish to participate in will no longer be accessible. It's also a good idea to check if there are any remaining credits or benefits you can utilize before cancelling. Finally, ensure you understand the cancellation policy to avoid any unexpected charges.
Chesstour offers members the ability to cancel their subscription at any time through their account settings. Cancellation will take effect at the end of the current billing cycle, ensuring that members can continue to access services until then.
Yes, you will need your password to cancel your subscription with Chesstour. If you can't remember it, you can reset your password using this link: [Reset Password](https://chesstour.com/reset-password). Make sure to have it handy so the cancellation process goes smoothly!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Chesstour subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Chesstour account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Chesstour online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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