The Ultimate Step by Step Guide to Cancelling a Chilpa Subscription or Membership (chilpa.mx)
By
Bella K.
|
Published
September 11, 2025
|
Updated
September 12, 2025
Chilpa at chilpa.mx offers a cool subscription service that sends you yummy and healthy snacks right to your door! You can choose from different plans that fit your munching habits, and they make it super easy to manage your subscriptions and billing online. So if you ever see a charge from them, it's likely for your regular snack box delivery. It's a great way to enjoy tasty treats without having to go out!
Cancelling a subscription on Chilpa requires navigating through their website and following specific procedures which can be somewhat convoluted. Users may encounter issues with finding the cancellation option or may need to contact customer support for assistance.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Chilpa subscription.
How to Cancel Chilpa: Step by Step
If you purchased through the Chilpa website:
Go to the Chilpa website (chilpa.mx).
Log in to your account using your registered email and password.
Navigate to the Account Settings section.
Select Subscriptions from the menu options.
Find the subscription you wish to cancel.
Click on the Cancel Subscription button next to the relevant subscription.
Follow the prompts to confirm your cancellation.
You should receive a confirmation email regarding your cancellation.
If you purchased through Apple (App Store):
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Tap on Subscriptions.
Locate the Chilpa subscription in the list.
Tap on it, then select Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on your profile icon in the upper right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find and select your Chilpa subscription.
Tap on Cancel subscription.
Follow the on-screen instructions to complete the cancellation.
If you purchased through PayPal:
Go to the PayPal website and log in to your account.
Click on the Settings gear icon.
Select Payments from the menu.
Click on Manage automatic payments.
Find and select the Chilpa subscription.
Click on Cancel to stop the subscription.
Confirm the cancellation as prompted.
How to Contact Chilpa
If you need assistance, here's how you can get in touch with Chilpa's support team.
Document Everything: Keep records of all interactions with customer service.
Be Persistent: If the first representative is unhelpful, ask to speak to a supervisor.
Use Specific Language: Clearly state you want to cancel and avoid discussing your reasons.
Timing Matters: Call at off-peak hours to avoid long wait times.
Check for Loopholes: Some users found success by cancelling through a different channel (like social media).
Emphasize Financial Impact: Mention your budget constraints to create urgency.
Leverage Loyalty: If you’ve been a long-time customer, use that to your advantage.
Try Emailing: Some have found success when emailing customer support instead of calling.
Ask for Confirmation: Always request confirmation of cancellation in writing.
Check for Fees: Inquire about any potential fees before proceeding with cancellation.
Inquire About Alternatives: Sometimes, they may offer you a pause instead of full cancellation.
Utilize Trial Periods: If they have a trial phase, mention that you are still within it.
Why Do People Request Refunds from Chilpa
Increased Costs - Subscribers may find the subscription fees have become too high.
Lack of Usage - Many people cancel because they don't use the service enough to justify the expense.
Not Meeting Expectations - Users feel the service does not deliver on its promises or features.
Technical Issues - Recurrent problems or bugs may frustrate users, leading to cancellation.
Better Alternatives - Competitors may offer superior services or pricing.
Change in Financial Situation - Users may need to cut expenses due to personal budget constraints.
Customer Service Problems - Poor support experiences can lead to dissatisfaction and cancellation.
Lack of Content or Features - Users may cancel if the content or features fail to expand.
Life Changes - Changes such as moving, new job, or family changes might affect the need for the service.
Seasonal Usage - Some subscriptions may only be relevant during certain times of the year.
Chilpa Refund Script
Script
Copy
Dear Chilpa, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Chilpa Refund Policy
Chilpa allows members to cancel their subscriptions at any time without incurring cancellation fees. Upon cancellation, access to services will continue until the end of the current billing cycle, after which no further charges will be applied.
The Easiest Way to Get a Chilpa Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Chilpa—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Chilpa may have clauses in their terms that could lock you into a subscription for a specific period or impose early-cancellation fees. Additionally, the cancellation process might involve several steps or delays that can make it difficult to exit immediately. Always check for any hidden terms that could complicate your ability to cancel your membership at any time.
Increased Costs - Subscribers may find the subscription fees have become too high.
Lack of Usage - Many people cancel because they don't use the service enough to justify the expense.
Not Meeting Expectations - Users feel the service does not deliver on its promises or features.
Technical Issues - Recurrent problems or bugs may frustrate users, leading to cancellation.
Better Alternatives - Competitors may offer superior services or pricing.
Change in Financial Situation - Users may need to cut expenses due to personal budget constraints.
Customer Service Problems - Poor support experiences can lead to dissatisfaction and cancellation.
Lack of Content or Features - Users may cancel if the content or features fail to expand.
Life Changes - Changes such as moving, new job, or family changes might affect the need for the service.
Seasonal Usage - Some subscriptions may only be relevant during certain times of the year.
Account email address
Account password
Subscription or membership ID
Billing information
Last transaction date
Reason for cancellation
Contact information
Previous correspondence references
Customer support phone number
Confirmation of cancellation policy
Before cancelling your Chilpa subscription, be aware that you will lose access to exclusive content such as premium articles, video tutorials, and personalized recommendations tailored to your interests. Additionally, any ongoing promotions or discounts may be forfeited. Make sure to review the cancellation policy—some features might remain accessible until the end of your billing cycle. Lastly, consider reaching out to customer support; they might offer alternatives or special deals to retain your membership.
Chilpa allows members to cancel their subscriptions at any time without incurring cancellation fees. Upon cancellation, access to services will continue until the end of the current billing cycle, after which no further charges will be applied.
To cancel your Chilpa subscription, you will need your account password. If you've forgotten it, you can easily reset it by visiting this link: [Reset Password](https://chilpa.mx/reset-password). Once you have access to your account, you can proceed with the cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Chilpa subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Chilpa account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Chilpa online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
CHILPA CHILPA MX CHILPA.MX CHILPA ONLINE CHILPA STORE Chilpa Payment
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
