The Ultimate Step by Step Guide to Cancelling a Cole and Marmalade Subscription or Membership (facebook.com/ColeandMarmalade/)
By
Bella K.
|
Published
September 8, 2025
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Updated
September 9, 2025
Cole and Marmalade is all about sharing adorable cat content that you can't resist! They offer fun videos, cute photos, and lots of kitty tips to keep you entertained and informed about your furry friends. If you subscribe to their service, you'll get exclusive content and updates right in your feed, which is why you might see a small charge on your bill. It's a great way to support these lovable cats and enjoy more of their antics!
Cancelling a subscription can usually be done through a simple online process, but some users might find it slightly confusing depending on the platform. The steps are generally straightforward, making it relatively easy overall.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Cole and Marmalade subscription.
How to Cancel Cole and Marmalade: Step by Step
If you purchased through Facebook:
Open the Facebook app or website.
Log in to your account.
Click on the drop-down arrow in the top right corner and select Settings & Privacy.
Click on Settings.
In the left menu, click on Subscriptions.
Find the subscription for Cole and Marmalade.
Click Cancel Subscription.
Follow the prompts to confirm cancellation.
If you purchased through Facebook Marketplace:
Go to the Facebook Marketplace section.
Locate your account settings and find your active subscriptions.
Click on the subscription from Cole and Marmalade.
Select Cancel Subscription.
Confirm the cancellation by following the prompts.
If you purchased through a Credit Card:
Log in to your online banking account.
Navigate to the section for your payment history.
Find the charge from Cole and Marmalade.
Select the option for Manage Subscription or Cancel Subscription.
Follow the prompts provided by your bank to complete the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings by clicking the gear icon.
Select Payments.
Click on Manage Pre-Approved Payments.
Find Cole and Marmalade in the list of subscriptions.
Select Cancel to stop future payments.
How to Contact Cole and Marmalade
If you need assistance, here's how you can get in touch with Cole and Marmalade's support team.
Tips and Tricks for Getting a Cole and Marmalade Refund
Document Everything: Keep records of all correspondence, including dates and times of calls or emails.
Be Polite but Firm: Use a calm and respectful tone while clearly stating your desire to cancel.
Ask for a Supervisor: If initial representatives are unhelpful, request a supervisor or manager who might have more authority.
Timing is Key: Call during off-peak hours, such as mid-morning or mid-afternoon, to avoid long wait times.
Use Cancellation as Leverage: Mention that you are considering alternatives or that you are unhappy with service to negotiate better terms.
State Financial Hardship: Indicate that you are facing financial difficulties to possibly waive any cancellation fees.
Try Social Media: Sometimes, posting on platforms like Twitter or Facebook garners quicker responses from customer service.
Follow Up in Writing: After a verbal cancellation, send a follow-up email confirming your cancellation for extra safety.
Check for Confirmation: Always ask for a confirmation number or email when canceling.
Use Third-Party Cancellation Tools: Some apps and websites can assist with cancellations if direct methods fail.
Be Persistent: If you face pushback, don’t hesitate to call or email multiple times until the issue is resolved.
Why Do People Request Refunds from Cole and Marmalade
Cost issues: Unable to justify the monthly expense.
Content dissatisfaction: Feel the quality of content has declined.
Too many emails: Overwhelmed by promotional emails.
Limited engagement: Not using the service as often as expected.
Poor customer service: Negative experiences with support.
Change in preferences: Shift in interests or priorities.
Subscription fatigue: Too many subscriptions leading to clutter.
Competing services: Found a better alternative.
Technical issues: Ongoing problems with the platform.
Life changes: Major life events impacting financial decisions.
Promotions running out: End of trial or discount affecting affordability.
Not accessing enough exclusive content: Expectation versus reality mismatch.
Cole and Marmalade Refund Script
Script
Copy
Dear Cole and Marmalade, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Cole and Marmalade Refund Policy
Cole and Marmalade's membership and subscription services can be canceled at any time. Users can manage their subscriptions through the platform where they signed up, and any cancellation will take effect at the end of the billing cycle. For specific details or assistance, members are encouraged to reach out via direct message.
The Easiest Way to Get a Cole and Marmalade Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Cole and Marmalade—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Cole and Marmalade may employ tactics like making cancellation procedures intentionally complicated or having hidden terms that extend commitments beyond a single billing cycle. Always check for any early-cancellation fees or lock-in periods that could catch you off guard. Make sure to read the fine print and understand the terms before deciding to subscribe.
Cost issues: Unable to justify the monthly expense.
Content dissatisfaction: Feel the quality of content has declined.
Too many emails: Overwhelmed by promotional emails.
Limited engagement: Not using the service as often as expected.
Poor customer service: Negative experiences with support.
Change in preferences: Shift in interests or priorities.
Subscription fatigue: Too many subscriptions leading to clutter.
Competing services: Found a better alternative.
Technical issues: Ongoing problems with the platform.
Life changes: Major life events impacting financial decisions.
Promotions running out: End of trial or discount affecting affordability.
Not accessing enough exclusive content: Expectation versus reality mismatch.
Account Email Address
Username or Account ID
Subscription Type
Billing Information
Date of Last Payment
Reason for Cancellation
Confirmation of Cancellation Policy
Contact Information for Support
Any Related Promotions or Discounts
Feedback on Service (Optional)
Before you cancel your subscription to Cole and Marmalade, be aware that you'll lose access to exclusive content, including behind-the-scenes videos and early access to special events and merchandise. Additionally, consider that your cancellation might affect any ongoing community benefits or discounts on products. Make sure to review any billing cycles to avoid unexpected charges, and keep in mind that you can always rejoin later if you miss the content.
Cole and Marmalade's membership and subscription services can be canceled at any time. Users can manage their subscriptions through the platform where they signed up, and any cancellation will take effect at the end of the billing cycle. For specific details or assistance, members are encouraged to reach out via direct message.
Yes, you'll need your password to cancel your subscription for Cole and Marmalade. If you can't remember it, you can reset your password [here](https://www.facebook.com/login/identify). Make sure to keep your login details handy to ensure a smooth cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Cole and Marmalade subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Cole and Marmalade account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Cole and Marmalade online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Cole and Marmalade May Show Up On Your Statement As:
Cole and Marmalade Cole & Marmalade ColeAndMarmalade Catuniverse C&M Merchandise Cole Marmalade C&M Store Cole & Marmalade Shop
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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