The Ultimate Step by Step Guide to Cancelling a Conn's HomePlus Subscription or Membership (conns.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Conn's HomePlus specializes in offering furniture, appliances, electronics, and mattresses for your home. They provide flexible payment options, including easy financing and subscription plans, so you can enjoy your purchases without stressing about upfront costs. If you're seeing a bill from them, it’s likely for the items you bought or for a plan you signed up for to make payments easier.
Cancelling a subscription with Conn's HomePlus can involve navigating through customer service procedures, which may be time-consuming and complex. Additionally, customers often face potential hurdles such as contractual terms and fees that complicate the cancellation process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Conn's HomePlus subscription.
How to Cancel Conn's HomePlus: Step by Step
If you purchased through Conn's HomePlus Website:
Visit the Conn's HomePlus website at conns.com.
Log in to your account using your email address and password.
Navigate to the Account Settings or My Subscriptions section.
Locate the subscription you wish to cancel.
Select the Cancel Subscription option.
Follow any on-screen prompts to confirm the cancellation.
You should receive a confirmation email regarding the cancellation.
If you purchased through the Conn's HomePlus App:
Open the Conn's HomePlus app on your device.
Log in to your account with your credentials.
Go to the Account tab.
Select My Subscriptions.
Find the subscription you want to cancel and tap on it.
Choose the Cancel Subscription option.
Confirm your cancellation when prompted.
Check for a confirmation notification in the app or via email.
If you purchased through a Third-Party Provider:
Identify the third-party provider you used (e.g., PayPal, credit card company).
Log in to your account with that provider.
Locate the recurring payments or subscriptions section.
Find the subscription related to Conn's HomePlus.
Select the option for Cancel or Stop Payments.
Follow the instructions to confirm cancellation.
Verify cancellation through a confirmation email or message from the provider.
How to Contact Conn's HomePlus
If you need assistance, here's how you can get in touch with Conn's HomePlus's support team.
Tips and Tricks for Getting a Conn's HomePlus Refund
Call during off-peak hours (typically mid-week mornings) to avoid long wait times.
Have your account details ready, including your account number and any recent billing statements, to expedite the process.
Be polite but firm; a calm demeanor can help when discussing cancellation.
Ask directly for a cancellation without mentioning any particular reasons, as this can sometimes streamline the conversation.
Request written confirmation of the cancellation before ending the call.
Escalate to a supervisor if the representative is unhelpful; supervisors often have more authority to process cancellations.
Use social media (Twitter/Facebook) to publicly post your cancellation request, as companies pay attention to online reputation.
Monitor your bank statements closely post-cancellation to ensure no further charges are made.
Be aware of any contract terms regarding cancellation to avoid additional fees.
Consider sending a written cancellation request if you face difficulties over the phone.
Utilize Reddit to share your experience; often, users may offer additional insights based on collective experiences.
Follow up a week later to ensure the cancellation has been processed.
Why Do People Request Refunds from Conn's HomePlus
Financial strain due to unexpected expenses.
Unsatisfactory customer service experiences
Product quality issues with purchased items.
Better deals available elsewhere.
Changes in personal circumstances, such as relocation or job loss.
Difficulty in managing payments, leading to missed bills.
Desire to simplify finances by reducing subscriptions.
Changes in household needs or preferences.
Solutions not meeting expectations or requirements.
Conn's HomePlus Refund Script
Script
Copy
Dear Conn's HomePlus, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Conn's HomePlus Refund Policy
Conn's HomePlus allows customers to cancel their membership or subscription at any time. To cancel, customers must contact customer service and follow the provided instructions. It's important to check specific terms related to any ongoing promotions or billing cycles that may affect the cancellation process.
The Easiest Way to Get a Conn's HomePlus Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Conn's HomePlus—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Conn's HomePlus may employ strategies like requiring a notice period or early cancellation fees that can trap you in a contract longer than expected. Always read the fine print in their terms of service, as there may be specific conditions or agreements that complicate immediate cancellation. Ensure you're aware of these potential hurdles before making any commitment.
Financial strain due to unexpected expenses.
Unsatisfactory customer service experiences
Product quality issues with purchased items.
Better deals available elsewhere.
Changes in personal circumstances, such as relocation or job loss.
Difficulty in managing payments, leading to missed bills.
Desire to simplify finances by reducing subscriptions.
Changes in household needs or preferences.
Solutions not meeting expectations or requirements.
Account number associated with the subscription
Billing address used for the account
Contact information (email and phone number)
Reason for cancellation
Last payment date and amount
Type of subscription (e.g., membership, service)
Confirmation number for any previous transactions
Method of payment used for the subscription
Customer service number for Conn's HomePlus
Any promotional offers or discounts attached to the account
Before canceling your Conn's HomePlus subscription, be aware that you may lose access to exclusive deals and financing options specifically available to members. Additionally, any accumulated rewards points or benefits tied to your account may be forfeited. It's also important to review any cancellation fees that might apply and check your billing cycle to avoid unexpected charges. Consider contacting customer service for assistance and to ensure all terms are clear.
Conn's HomePlus allows customers to cancel their membership or subscription at any time. To cancel, customers must contact customer service and follow the provided instructions. It's important to check specific terms related to any ongoing promotions or billing cycles that may affect the cancellation process.
To cancel your subscription with Conn's HomePlus, you will need to log into your account, which requires your password. If you can't remember your password, you can reset it by visiting [this link](https://www.conns.com/account/forgot-password) and following the instructions. If you prefer, you can also reach out to their customer service for assistance.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Conn's HomePlus subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Conn's HomePlus account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Conn's HomePlus online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Conn's HomePlus Conn's Conn's Home Plus Conn's Payments Conn's Retail Conn's Finance Conns.com
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
