Connolly Dermatology offers expert skin care services including clinical dermatology, Mohs surgery for skin cancer, cosmetic treatments like Botox and Juvaderm, laser therapies, chemical peels, and telehealth visits. They have an online patient portal for bill payments but do not list detailed subscription plans on their site. Allermi, a product offered in connection with Connolly Dermatology, is a subscription service where customers pay $35 every 30 days for a Super Spray medication, plus shipping and handling. Customers receive a 30-day medication supply monthly and can reschedule or cancel their subscription anytime through their online portal.
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The cancellation process involves logging into a user portal and handling it online, which is straightforward. However, some users might need to email support if they have login issues, adding a minor extra step.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Connolly Dermatology / Allermi subscription.
How to Cancel Connolly Dermatology / Allermi: Step by Step
If you purchased through Connollyskincare.com:
- Visit the official website at connollyskincare.com.
- Scroll down to the bottom of the homepage and click on the "Contact Us" link.
- Fill out the contact form provided with your details:
- Your Name
- Email Address
- Subject: Choose "Membership Cancellation" or similar.
- Message: Clearly state that you wish to cancel your subscription and include any relevant account information.
- Submit the form and wait for a confirmation email.
If you purchased through another source (e.g., PayPal, credit card):
- Log in to your PayPal or credit card account where the subscription is billed.
- Locate the subscription under your payments or transactions.
- Select the subscription and look for an option to "Cancel".
- Follow the prompts to confirm the cancellation.
- Check your email for a confirmation of the cancellation.
If you need assistance, here's how you can get in touch with Connolly Dermatology / Allermi's support team.
Tips and Tricks for Getting a Connolly Dermatology / Allermi Refund
- Be persistent and polite: Users report that staying calm and respectful while repeatedly requesting cancellation helps.
- Call directly: Phone calls tend to be more effective than emails or online forms for Cancelling.
- Ask for confirmation: Always request a cancellation confirmation number or email to have proof.
- Use billing cycle timing: Try to cancel just before the next billing date to avoid being charged for the next period.
- Document everything: Keep notes of dates, times, and names of representatives you speak with.
- Escalate when necessary: If initial reps are unhelpful, ask to speak to a supervisor or use a formal complaint process.
- Watch for auto-renewal clauses: Mention these explicitly if you want to avoid automatic charges after cancellation.
- Try email or social media escalation: Sometimes public-facing channels prompt faster responses.
- Check if any prepayment terms apply: Know the refund policy and mention it if disputing charges is necessary.
- Be clear and concise: State your cancellation request straightforwardly, referencing your subscription details.
Why Do People Request Refunds from Connolly Dermatology / Allermi
- Insurance issues: Insurance not accepted despite prior confirmation, sudden referral requirements, causing appointment cancellations and lost time.
- Scheduling mistakes: Appointments not honored on correct days or same-day services refused, leading to rescheduling.
- Poor communication and lack of response: Multiple unanswered calls regarding medication and treatment, delays in receiving treatment calls, inability to speak directly with the doctor.
- Rushed appointments and inadequate care: Very short visits despite high copays, poorly prescribed medication, lack of useful information, and delayed or absent biopsy reviews resulting in missed diagnoses.
- Staff courtesy and waiting time issues: Rude front desk staff, long unexplained waits past appointment times, and perceived unfair treatment in patient order.
- Facility accessibility problems: Difficulty accessing premises especially for wheelchair users.
- Excessive fees: Complaints about high charges for medical records.
Connolly Dermatology / Allermi Refund Script
Script
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Dear Connolly Dermatology / Allermi, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Connolly Dermatology / Allermi Refund Policy
Connolly Dermatology / Allermi allows you to cancel your subscription at any time by logging into my.allermi.com, or by emailing info@allermi.com if there are login issues. Subscription changes take effect starting with the next order. Orders must be canceled at least 24 hours before shipment processing; once an order is processed and sent to the pharmacy, it cannot be canceled or refunded.
The Easiest Way to Get a Connolly Dermatology / Allermi Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Connolly Dermatology / Allermi—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
CONNOLLYDERM CONNOLLYSKINCARE ALLERMI ALLERMI.COM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.