The Ultimate Step by Step Guide to Cancelling a Conoco Subscription or Membership (conoco.com)
By
Bella K.
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Published
Invalid Date
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Updated
August 20, 2025
Conoco is a company that provides consumers with fuel and energy solutions, offering easy access to gasoline at their gas stations. They also have a program where you can sign up for a subscription service, allowing you to get rewards and discounts on fuel purchases. If you see a bill from them, it might be for fuel or fee charges related to their loyalty programs or services. Simply put, Conoco helps keep your vehicle running while giving you ways to save on gas.
The process for canceling a subscription with Conoco involves navigating their website or contacting customer service, which can sometimes be unclear. While it is manageable, users may encounter delays or difficulties in accessing the necessary information.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Conoco subscription.
How to Cancel Conoco: Step by Step
If you purchased through Conoco's website:
Visit conoco.com and log into your account using your email and password.
Navigate to the Account section by clicking on your account icon.
Select Subscriptions or Billing from the menu.
Locate the subscription you want to cancel.
Click on Manage or Cancel Subscription next to the relevant service.
Follow the prompts to confirm your cancellation.
You should receive a confirmation email regarding the cancellation.
If you purchased through the Conoco mobile app:
Open the Conoco app on your mobile device.
Log into your account if you're not already logged in.
Tap on the Menu icon in the top corner.
Select Account from the dropdown options.
Choose Subscriptions to see your active services.
Find the subscription you'd like to cancel and tap on it.
Hit Cancel Subscription and confirm the action when prompted.
Check for a cancellation confirmation notification in the app.
If you purchased through a third-party service (like PayPal):
Log into your PayPal account.
Go to the Activity section at the top.
Find the subscription payment made to Conoco.
Click on Details next to the transaction.
Select Cancel to stop any future payments.
Confirm the cancellation in the pop-up that appears.
You will receive an email confirming the cancellation from PayPal.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Profile Icon in the upper right corner.
Select Payments & Subscriptions.
Tap on Subscriptions.
Find and select your Conoco subscription.
Click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
Check your email for a cancellation confirmation from Google Play.
If you purchased through Apple (iTunes):
Open the Settings app on your iPhone or iPad.
Tap on your Name at the top of the screen.
Select Subscriptions.
Find and select your Conoco subscription.
Tap on Cancel Subscription.
Confirm your cancellation when prompted.
You will receive an email confirming the cancellation from Apple.
How to Contact Conoco
If you need assistance, here's how you can get in touch with Conoco's support team.
Contact customer service via phone or chat during off-peak hours for shorter wait times.
Start the conversation with specific reasons for cancellation to guide the representative.
Use phrases like "I want to cancel my subscription" early in the call to set the tone.
If you encounter resistance, remain calm and polite; it can help in getting what you want.
Ask for a supervisor directly if the first representative is unhelpful.
Timing can be crucial; try calling at month-end to catch reps in a routine cancellation phase.
Be prepared for offers; sometimes they'll offer discounts to keep you; stick to your decision.
Request confirmation of your cancellation in writing or an email for your records.
If possible, document everything during the call, including names and reference numbers.
Use social media to express dissatisfaction if traditional methods fail; public visibility might expedite your cancellation.
Why Do People Request Refunds from Conoco
High costs of fuel and services.
Lack of usage or infrequent visits.
Better deals offered by competitors.
Changes in location or moving away from service areas.
Decline in service quality or customer support.
Billing errors or issues with payment processing.
Simplicity of managing finances by reducing subscriptions.
Unforeseen financial difficulties or budget cuts.
Increased fees for membership or subscriptions.
Not using rewards or benefits effectively.
Limited product availability or service options.
Conoco Refund Script
Script
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Dear Conoco, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Conoco Refund Policy
Conoco's membership and subscription cancellation policy allows customers to cancel their membership at any time through their account settings or by contacting customer service. Once canceled, benefits will continue until the end of the current billing cycle, and no further charges will be incurred. For further details, customers are encouraged to review the terms on the Conoco website.
The Easiest Way to Get a Conoco Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Conoco—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when considering cancellation with Conoco, as there may be terms and conditions that require notice periods or early-cancellation fees. Always double-check if you're locked into a contract that could complicate the process. Additionally, be aware of any promotional offers that might come with hidden clauses, potentially making it costly to cancel sooner than expected.
High costs of fuel and services.
Lack of usage or infrequent visits.
Better deals offered by competitors.
Changes in location or moving away from service areas.
Decline in service quality or customer support.
Billing errors or issues with payment processing.
Simplicity of managing finances by reducing subscriptions.
Unforeseen financial difficulties or budget cuts.
Increased fees for membership or subscriptions.
Not using rewards or benefits effectively.
Limited product availability or service options.
Account number
Billing address
Phone number
Email address associated with the account
Last payment date
Reason for cancellation
Type of subscription or membership
Confirmation of identity (security questions)
Written request (if required)
Before cancelling your Conoco subscription, be aware that you may lose access to valuable features such as exclusive fuel discounts, loyalty rewards points, and promotional offers. Additionally, consider any remaining benefits linked to your membership, like access to special fuel-saving apps or customer support services. It's also important to check if there are any cancellation fees or if you need to redeem remaining rewards before ending the service. Lastly, take note of any ongoing promotional periods that might be interrupted by your cancellation.
Conoco's membership and subscription cancellation policy allows customers to cancel their membership at any time through their account settings or by contacting customer service. Once canceled, benefits will continue until the end of the current billing cycle, and no further charges will be incurred. For further details, customers are encouraged to review the terms on the Conoco website.
To cancel your Conoco subscription, you will need your password to access your account. If you’ve forgotten your password, you can reset it by visiting [this link](https://www.conoco.com/reset-password). If you prefer, you can also contact customer support for assistance.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Conoco subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Conoco account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Conoco online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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