The Ultimate Step by Step Guide to Cancelling a Couple of Eyes Subscription or Membership (coupleofeyes.com)
By
Bella K.
|
Published
September 7, 2025
|
Updated
September 8, 2025
Couple of Eyes is a service that offers personalized vision care, making it easy for you to keep track of your eye health. They provide subscriptions for regular eye exams and contacts, so you never have to worry about running out or forgetting to schedule appointments. If you see a charge from them, it's likely for your ongoing eye care plan, ensuring you always have what you need for your vision.
Canceling a subscription on Couple of Eyes is relatively straightforward, but may involve navigating through account settings or contacting customer support. Some users might find it slightly time-consuming if they have trouble locating the cancellation option.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Couple of Eyes subscription.
How to Cancel Couple of Eyes: Step by Step
If you purchased through the coupleofeyes.com website:
Visit coupleofeyes.com and log in to your account.
Navigate to the Account Settings section.
Find the Subscription tab or section.
Click on Manage Subscription.
Select the Cancel Subscription option.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple (App Store):
Open the Settings app on your device.
Tap your name at the top to access your Apple ID.
Select Subscriptions.
Find and select the Couple of Eyes subscription.
Tap Cancel Subscription and confirm your choice.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the profile icon in the top right corner.
Select Payments & subscriptions.
Tap Subscriptions.
Locate the Couple of Eyes subscription.
Tap Cancel subscription and follow the on-screen instructions.
If you purchased through PayPal:
Log into your PayPal account.
Click on Settings (gear icon).
Select Payments and then Manage automatic payments.
Find the Couple of Eyes subscription.
Click on it and select Cancel or Cancel automatic payments.
If you purchased through a different service:
Determine the billing source used for your payment.
Go to the respective billing service's website or app.
Log into your account and navigate to the Subscriptions section.
Find the Couple of Eyes subscription and select it.
Look for the Cancel subscription option and follow the instructions provided.
How to Contact Couple of Eyes
If you need assistance, here's how you can get in touch with Couple of Eyes's support team.
Tips and Tricks for Getting a Couple of Eyes Refund
Contact during business hours: Call or chat with customer support during peak hours when more representatives are available to help you.
Use specific language: Clearly state that you want to cancel your subscription without using softer language like "pause" or "suspend."
Be polite but firm: Maintain a calm tone and avoid anger, but be persistent if they try to persuade you to stay.
Escalate if needed: If the first agent can’t help, ask to speak to a supervisor or higher-level support.
Document everything: Keep a record of your communications, including dates, times, and names of representatives.
Request confirmation: After cancellation, ask for a confirmation email to avoid any future billing complications.
Leverage social media: Mention your cancellation issue publicly on social media platforms to prompt a faster response.
Use the "Cancellation email" template: Send a clear, concise email stating your intention to cancel, including relevant account details.
Timing matters: Cancel a few days before the billing cycle to avoid complications with automatic renewals.
Know your rights: Familiarize yourself with consumer protection laws in your area that may aid in your cancellation process.
Why Do People Request Refunds from Couple of Eyes
Personal finances: Unable to afford the subscription.
Lack of usage: No longer using the service regularly.
Content variety: Limited options or not enough new content.
Quality issues: Dissatisfaction with the service quality.
Technical problems: Frequent technical issues or bugs.
Service changes: Changes in terms or service that are unfavorable.
Time constraints: No time to utilize the service effectively.
Alternative options: Found a better or cheaper alternative.
Life changes: Changes in personal circumstances (e.g., moving, new job).
Unwanted renewals: Automatic renewal without adequate notice.
Poor customer service: Negative interactions with customer support.
Value perception: Belief that the service is no longer worth the price.
Subscription fatigue: Overwhelmed by too many subscriptions.
Lack of personalization: Service does not meet personal preferences.
Changing interests: Shift in interests that make the service irrelevant.
Couple of Eyes Refund Script
Script
Copy
Dear Couple of Eyes, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Couple of Eyes Refund Policy
Couple of Eyes allows members to cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, and no further charges will be applied. It's important to review the specific terms and conditions for any potential refunds or related inquiries.
The Easiest Way to Get a Couple of Eyes Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Couple of Eyes—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Couple of Eyes may employ tactics such as requiring you to navigate through multiple steps or offering enticing discounts to discourage immediate cancellation. It's crucial to read the fine print in their terms, as there could be early-cancellation fees or obligations that lock you into a longer commitment. Always check the cancellation policy to ensure you aren't caught off guard.
Personal finances: Unable to afford the subscription.
Lack of usage: No longer using the service regularly.
Content variety: Limited options or not enough new content.
Quality issues: Dissatisfaction with the service quality.
Technical problems: Frequent technical issues or bugs.
Service changes: Changes in terms or service that are unfavorable.
Time constraints: No time to utilize the service effectively.
Alternative options: Found a better or cheaper alternative.
Life changes: Changes in personal circumstances (e.g., moving, new job).
Unwanted renewals: Automatic renewal without adequate notice.
Poor customer service: Negative interactions with customer support.
Value perception: Belief that the service is no longer worth the price.
Subscription fatigue: Overwhelmed by too many subscriptions.
Lack of personalization: Service does not meet personal preferences.
Changing interests: Shift in interests that make the service irrelevant.
Account Email Address
Subscription Plan Details
Account Username
Billing Information
Transaction ID
Reason for Cancellation
Date of Last Payment
Customer Support Contact Information
Confirmation of Cancellation Request
Access to Account Settings
Before cancelling your Couple of Eyes subscription, be mindful that you'll lose access to exclusive content, features, and any ongoing promotions or member benefits. Consider checking whether you're within the billing cycle, as cancelling early may not provide a refund for unused time. Make sure to save any important data or favorites you want to keep, as access to those could also be revoked immediately. Lastly, review the cancellation policy for any potential fees or conditions that apply.
Couple of Eyes allows members to cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, and no further charges will be applied. It's important to review the specific terms and conditions for any potential refunds or related inquiries.
Yes, you will need your password to cancel your subscription on Couple of Eyes. If you’re having trouble remembering your password, you can reset it by visiting [this link](https://www.coupleofeyes.com/reset-password). Once you have access to your account, you can proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Couple of Eyes subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Couple of Eyes account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Couple of Eyes online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
COUPLE OF EYES COUPLE OF EYES LLC COUPLEOF EYES COUPLEEYES COUPLE OF EYES.COM
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
