Course 1 - Credit Counseling at bkcert.com offers a required bankruptcy pre-filing credit counseling session. The main service is a $50 course that you can take individually or with your spouse. If you were billed by them, it's likely for this course which helps you understand your financial situation before filing bankruptcy. They accept payments by card and offer help if you can’t pay, plus they provide free translation if you need it.
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The cancellation or modification of the subscription for Course 1 - Credit Counseling on bkcert.com requires calling a DECAF representative. This phone-based process is relatively straightforward but requires direct contact rather than a simple online cancellation, making it moderately easy but not instant or fully self-service.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Course 1 - Credit Counseling subscription.
How to Cancel Course 1 - Credit Counseling: Step by Step
If you purchased through bkcert.com:
- Visit bkcert.com.
- Click on the "Contact Us" link at the bottom of the homepage.
- Call the customer service number at 1-866-859-7323.
- Request to cancel your subscription during the call.
- Be prepared to verify your identity with your account information.
- Confirm the cancellation over the phone and take note of any confirmation details provided.
If you need assistance, here's how you can get in touch with Course 1 - Credit Counseling's support team.
Tips and Tricks for Getting a Course 1 - Credit Counseling Refund
- Be prepared with all your account details before contacting support to avoid delays.
- Call during off-peak hours to get through faster and speak directly to a human.
- Express firm but polite intent using clear language like "I want to cancel my subscription immediately." Avoid vague phrases.
- Ask for confirmation in writing such as an email or cancellation number to ensure proof of cancellation.
- If frontline support resists, escalate the issue by requesting to speak with a supervisor or manager.
- Keep records of all interactions including dates, times, names, and details of conversations.
- Use social media or public forums for escalation when normal channels fail, as companies often respond quicker to public pressure.
- Be mindful of billing cycles and time your cancellation request just before the next billing date to avoid extra charges.
- Watch out for and firmly decline retention offers that try to persuade you to stay; be consistent in your refusal.
- Use clear and direct communication avoiding emotional language but showing you are serious.
- Follow up persistently if you do not get confirmation of cancellation or see charges continue.
- If all else fails, consider contacting your bank or credit card company to block future charges after you have tried to cancel.
Why Do People Request Refunds from Course 1 - Credit Counseling
- Financial situation has improved and no longer need the credit counseling or debt management plan.
- Received a windfall of cash and can pay off debt in full.
- Do not want to pay the plan's monthly fee.
- The plan is not working for the individual.
- Not happy paying a fee each month, which reduces money to pay creditors.
- The interest on debts hasn't been frozen, making the debt situation worse.
- Circumstances have changed for the worse and struggling to make payments.
- Obtained money through inheritance or insurance reclaim to pay off debts quickly.
- Unhappiness with the provider of the credit counseling or debt management plan.
Course 1 - Credit Counseling Refund Script
Script
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Dear Course 1 - Credit Counseling, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Course 1 - Credit Counseling Refund Policy
For Course 1 - Credit Counseling on bkcert.com, once payment and registration are completed, the account is active for one year. Refunds may be requested for unused and unexpired registrations under one year old, but no refunds are available after course completion and issuance of a completion certificate.
The Easiest Way to Get a Course 1 - Credit Counseling Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Course 1 - Credit Counseling—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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