How to Cancel a Covenant Logistics Group Subscription
The Ultimate Step by Step Guide to Cancelling a Covenant Logistics Group Subscription or Membership (covenantlogistics.com)
By
Bella K.
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Published
Invalid Date
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Updated
August 20, 2025
Covenant Logistics Group is a company that provides various transportation and logistics services like freight shipping and truckload solutions. They help businesses move their products efficiently across the country. You might see a charge from them if you’re using their services or if someone is shipping goods through their network, making deliveries easier for everyone.
Cancelling a subscription with Covenant Logistics Group can involve navigating through customer service channels or online portals, which may not be very straightforward. However, assistance is typically available, making it manageable for most users.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Covenant Logistics Group subscription.
How to Cancel Covenant Logistics Group: Step by Step
If you purchased through Covenant Logistics Group:
Visit the Covenant Logistics Group website at covenantlogistics.com.
Log in to your account using your credentials.
Navigate to the Account Settings or Subscription Management section.
Locate the Manage Subscription option.
Select the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow the on-screen prompts to confirm the cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Tap on Subscriptions.
Find and select your subscription for Covenant Logistics Group.
Tap on the Cancel Subscription option.
Confirm your cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the Menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Locate and tap on your Covenant Logistics Group subscription.
Tap on the Cancel Subscription button.
Follow the prompts to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings section (gear icon).
Select Payments from the menu.
Click on Manage Automatic Payments.
Find and select Covenant Logistics Group from the list.
Click on Cancel to stop the payment.
Confirm the cancellation in the provided prompts.
If you purchased through a third-party vendor:
Contact the third-party vendor's customer service directly.
Request the cancellation of your Covenant Logistics Group subscription.
Provide any required information, such as your account details or order number.
Confirm the cancellation in accordance with the vendor’s policies.
How to Contact Covenant Logistics Group
If you need assistance, here's how you can get in touch with Covenant Logistics Group's support team.
Tips and Tricks for Getting a Covenant Logistics Group Refund
Timing is crucial: Call or email just before your billing cycle to avoid being charged again.
Be polite but firm: Use a calm tone and express your intent to cancel clearly to avoid confusion.
Ask for a retention offer: Inquire if there are any discounts or offers available to keep you as a customer.
Document everything: Keep a record of your cancellation request, including dates, names, and confirmation numbers.
Use social media: Post your cancellation request on platforms like Twitter or Facebook if you don’t get a response through direct channels.
Escalate if necessary: If the first representative cannot help, politely ask to speak to a supervisor.
Follow up: Ensure you receive a confirmation email or letter verifying your cancellation.
Check your bank statements: Monitor your accounts for any additional charges post-cancellation.
Use cancellation templates: Look online for user-created templates that effectively communicate cancellation requests.
Be aware of cancellation windows: Some subscriptions may have specific deadlines for cancellation; know them to avoid extra charges.
Why Do People Request Refunds from Covenant Logistics Group
High fees that don't align with budget expectations
Lack of satisfactory customer service experiences
Changes in personal circumstances such as relocation or job loss
Perceived value not meeting expectations
Better offers from competing services
Inconsistent service quality over time
Limited availability in certain regions or routes
Unsatisfactory upgrades in service plans
Increased complexity in managing the account
Desire for flexibility in service options
Concerns about data security and privacy
Difficulty in cancellation process or unclear terms
Covenant Logistics Group Refund Script
Script
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Dear Covenant Logistics Group, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Covenant Logistics Group Refund Policy
Covenant Logistics Group allows members to cancel their subscription at any time, with cancellations taking effect at the end of the current billing cycle. To cancel your membership, it is recommended to submit a request through the customer service portal or contact support directly. Please ensure that any cancellation notices are provided in a timely manner to avoid being charged for the next billing period.
The Easiest Way to Get a Covenant Logistics Group Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Covenant Logistics Group—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of potential early cancellation fees or terms that lock you into a commitment with Covenant Logistics Group. It's crucial to read the fine print carefully, as you may find that canceling your subscription isn't as straightforward as it seems, with certain conditions or notice periods that could complicate the process.
High fees that don't align with budget expectations
Lack of satisfactory customer service experiences
Changes in personal circumstances such as relocation or job loss
Perceived value not meeting expectations
Better offers from competing services
Inconsistent service quality over time
Limited availability in certain regions or routes
Unsatisfactory upgrades in service plans
Increased complexity in managing the account
Desire for flexibility in service options
Concerns about data security and privacy
Difficulty in cancellation process or unclear terms
Account Number
Registered Email Address
Phone Number Associated with the Account
Subscription Type (e.g., service level or plan)
Billing Address
Reason for Cancellation
Date of Cancellation Request
Confirmation of Last Payment
Any Contracts or Agreements related to the membership
Before cancelling your subscription with Covenant Logistics Group, be aware that you may lose access to exclusive services, such as dedicated support and advanced logistics tools that could enhance your supply chain management. Additionally, cancellation might impact your current pricing structure, as you could forfeit locked-in rates or discounts available only to active members. Finally, review your billing cycle to avoid unexpected charges, and ensure you have downloaded any essential documents or reports you may need in the future.
Covenant Logistics Group allows members to cancel their subscription at any time, with cancellations taking effect at the end of the current billing cycle. To cancel your membership, it is recommended to submit a request through the customer service portal or contact support directly. Please ensure that any cancellation notices are provided in a timely manner to avoid being charged for the next billing period.
To cancel your subscription with Covenant Logistics Group, you will need your password to access your account. However, if you've forgotten it, you can easily reset your password using this link: [Reset Password](https://covenantlogistics.com/reset-password). If you encounter any issues, you may also consider reaching out to their customer support for assistance.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Covenant Logistics Group subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Covenant Logistics Group account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Covenant Logistics Group online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Covenant Logistics Group May Show Up On Your Statement As:
Covenant Logistics Covenant Transport Covenant Log Group CLS Shipping Covenant Freight Covenant Logistics Group Covenant LTL Services Covenant Delivery Covenant Trucking Cov Log Group
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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