Current is a financial technology company that offers personal and teen banking accounts with debit cards for everyday use. For individuals, they provide features like early access to paychecks, optional paycheck advances, overdraft protection, savings with bonus rates, and a points program for spending at partner merchants. Teens can have a simplified account with spending controls and instant transfers. While there isn't a regular subscription fee, some fees like ATM or late payment fees may apply, and certain features like paycheck advances have optional terms and conditions.
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Cancellation requires contacting support either via email or an online form, which is straightforward but not instant; the process can be completed in about a day depending on response times.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Current subscription.
How to Cancel Current: Step by Step
If you purchased through Current:
- Go to the Current app.
- Navigate to the Account section.
- Select "Manage Subscription".
- Click on "Cancel Subscription".
- Follow the prompts to confirm cancellation.
- If required, contact support at support@current.com for assistance.
If you need assistance, here's how you can get in touch with Current's support team.
Tips and Tricks for Getting a Current Refund
- Document every interaction with customer service for proof.
- Use formal, clear language such as "I am requesting immediate cancellation" to assert seriousness.
- Request confirmation emails or cancellation numbers to have evidence of cancellation.
- Escalate to supervisors or higher-level support if front-line customer service refuses to cancel.
- Cancel close to the next billing date to avoid additional charges but still allow time for cancellation processing.
- Use bank/card dispute option to block further charges if the company is unresponsive post cancellation attempt.
- Change payment method after cancellation attempts if fraudulent charges continue.
- Publicly mention intentions to dispute charges on forums or social media for accountability pressure.
- Be persistent and patient as cancellations can require multiple attempts.
- Use unsubscribe or cancel options on any app or website interface linked to the subscription to enable cancellation before escalating.
Why Do People Request Refunds from Current
- Financial difficulties or budget constraints lead people to cancel subscriptions to save money.
- Lack of use or engagement with the service or product, making the subscription feel unnecessary.
- Perceived poor value for money or the service not meeting expectations.
- Better alternatives or competitors offering more attractive pricing or features.
- Complex or confusing billing processes causing frustration.
- Poor customer service experiences influencing cancellations.
- Unwanted automatic renewals surprising customers and leading to cancellation.
- Price increases that customers are unwilling or unable to accept.
- Change in personal circumstances such as relocation, change in lifestyle, or needs.
- Lack of flexibility in modifying or pausing the subscription plans.
Current Refund Script
Script
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Dear Current, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Current Refund Policy
Current's cancellation policy for memberships or accounts is straightforward: if you want to cancel your account, you need to contact Current either by emailing support@current.com or by clicking the provided contact link on their support page. There is no detailed online form or automated cancellation method; direct communication with their support team is required for cancellation.
The Easiest Way to Get a Current Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Current—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Internal Transfer from Current Secured Account to Internal Transfer from Current Debit Account to Cu Transfer to Current INTEREST CHARGE-CURRENT PURCHASES KEEPING CURRENT MATTERS
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.