Cursor.com offers a subscription-based service that you manage easily through a secure billing portal powered by Stripe. You can choose between monthly or yearly billing and can switch plans yourself for some options. If you have a Business account, billing is done per team member, and you only pay for the time each seat is used. Invoices are available for download in your billing portal, and you can update your payment info or cancel your subscription anytime through the same portal.
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Canceling a subscription on Cursor.com is straightforward as it can be done directly through the billing portal by clicking the 'Cancel subscription' button. The process is user-friendly and clearly accessible via the account dashboard, requiring minimal steps.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Cursor.com subscription.
How to Cancel Cursor.com: Step by Step
If you purchased through Cursor.com:
- Log into your account on Cursor.com.
- Navigate to the Billing section on your account dashboard.
- Look for the Manage Subscription button and click it.
- Once on the billing page, find the Cancel Subscription button and click it.
- Your subscription will be canceled, and you'll retain access until the end of the current billing period.
If you need assistance, here's how you can get in touch with Cursor.com's support team.
Tips and Tricks for Getting a Cursor.com Refund
- Use minimal language and do not justify or explain your cancellation. Simply state, "I want to cancel my subscription," and repeat if necessary to avoid being roped into keeping it.
- Immediately cancel subscriptions right after signing up or during the free trial period to avoid automatic charges or complications.
- Expect technical issues with cancellation buttons or access to account management; try signing out, uninstalling the app, deleting related files (Appdata), then reinstalling and logging in again.
- Escalate by emailing support multiple times if initial responses are slow or absent. Some users report no replies after several emails, so patience and persistence are key.
- Post on Reddit and online forums to seek community advice or draw visibility to your issue if support becomes unresponsive.
- If all else fails, dispute charges through your bank, compiling invoices and correspondence as evidence. Users have successfully obtained refunds this way after service changes and lack of transparent communication.
- Do not provide reasons for cancellation, as this can invite counteroffers or prolong the process.
- Grey rock the support representatives by giving firm, no-nonsense responses such as "I want to cancel, end of story," which can shorten the cancellation process.
- Timing your cancellation near the end of your billing period might reduce being charged for the next cycle; however, immediate cancellation is safest to avoid automatic renewals.
- Use firm language and document every interaction with support. Keep screenshots, emails, and records of phone calls if applicable.
Why Do People Request Refunds from Cursor.com
- Decline in performance with new Sonnet 3.7 update causing loss of precision and failure in simple tasks.
- Worsened performance in subsequent updates including shrinking context windows and more costly model-side optimizations.
- High cost of $20/month plan with expensive prompt and tool calls often producing outdated solutions.
- Intentional degradation of free model pushing users to paid upgrades while better free alternatives exist.
- Dissatisfaction with business decisions negatively impacting user experience and cost-effectiveness.
- Lack of control over tool calls and model usage resulting in reduced tool efficiency.
- Poor user experience leading to frustration and opting out of the subscription.
Cursor.com Refund Script
Script
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Dear Cursor.com, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Cursor.com Refund Policy
Cursor.com allows you to cancel your subscription directly through the billing portal using the "Cancel subscription" button. After cancellation, you will retain access to the service until the end of your current billing period.
The Easiest Way to Get a Cursor.com Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Cursor.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
CURSOR.COM CURSOR CURSOR*COM CURSOR.COM PAYMENTS
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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