DBT Academy offers live, interactive courses taught by trained DBT professionals that you can pay for either all at once or through weekly payment plans. For example, some courses cost around $75-$100 per week over several weeks. They also let you subscribe with your email to receive updates about class schedules and new courses. So, if you're seeing a charge from DBT Academy, it's likely for one of these course subscriptions or payment plans.
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Based on the available information, there are no clear or complex instructions on the website for canceling a subscription. Users likely need to contact customer support via email or a contact form to request cancellation, which is a relatively straightforward but not fully automated process.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a DBT School Payment subscription.
How to Cancel DBT School Payment: Step by Step
If you purchased through dbtacademy.com:
- Visit the dbtacademy.com website and log in to your account.
- Locate the profile dropdown in the top right corner of the page.
- Select Billing from the profile dropdown menu.
- In the billing section, find the option to manage your membership.
- Click on the Pause/Cancel button to initiate the cancellation process.
- Follow the prompts to confirm your cancellation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top of the screen.
- Select Subscriptions.
- Find and tap on dbt Academy from the list.
- Tap on Cancel Subscription.
- Follow any additional prompts to confirm your cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Find dbt Academy and tap on it.
- Tap on Cancel subscription.
- Complete the cancellation process by following the prompts.
If you need assistance, here's how you can get in touch with DBT School Payment's support team.
Tips and Tricks for Getting a DBT School Payment Refund
- Cancel before the 10th of the month to avoid being charged for the current and following month.
- Use explicit, formal language in cancellation emails, clearly stating the subscription details and the intent to cancel immediately.
- Send multiple follow-up emails if no response is received, documenting your cancellation attempts.
- Request a manual cancellation confirmation or proof that cancellation has been processed.
- If charges continue, consider contacting your bank to stop or reject payments via SEPA authorization or credit card.
- Escalate through support channels by emphasizing your right to cancel and referencing any delays or lack of response from the company.
- Check the official cancellation portal frequently as the subscription might inconsistently show on their app or website due to system issues.
- Keep a record of all communications and cancellations in case you need to dispute charges later.
- Leverage time zones and business hours to send cancellations at the start of the business day for quicker attention.
- Use the exact email addresses or contact forms mentioned on the payment or subscription interface to ensure your cancellation reaches the right department.
Why Do People Request Refunds from DBT School Payment
- Course not meeting expectations: Customers might cancel if the course content or format does not meet their needs.
- Financial reasons: Changes in financial situation can cause customers to cancel to reduce expenses.
- Scheduling conflicts: Customers might cancel due to timing issues or inability to attend scheduled courses.
- No refunds after attendance: Once courses have begun or attendance has occurred, customers generally cannot get refunds, leading some to cancel beforehand.
- Found alternative learning options: Customers might find different courses or learning methods that better suit their needs.
- Expectations not clear before purchase: If customers do not fully understand what to expect from the course, they might cancel due to unmet expectations.
DBT School Payment Refund Script
Script
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Dear DBT School Payment, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
DBT School Payment Refund Policy
DBT School Payment's cancellation policy states that refunds are generally not available after a course has begun. If you cannot attend the next course in the sequence, you may defer your attendance to a later class, provided you complete all courses within 24 months. Additionally, the package is non-transferable after attendance.
The Easiest Way to Get a DBT School Payment Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from DBT School Payment—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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