Deepmode offers a Premium 1-Year Membership subscription that costs $49.99 per month but is billed once a year for $599.99. With the membership, users get credits to create AI content, like images and videos, plus discounts on certain services. New users get a free trial with 20 credits, and you can buy extra credits if you want to create more. They accept payment via credit card, crypto, or PayPal, and you can get a refund within 7 days if you haven’t used any credits yet.
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The subscription cancellation process requires the user to contact customer support via email, which might cause a slight delay or inconvenience compared to immediate online cancellation. However, account deletion can be done directly through the user profile which simplifies the process somewhat, resulting in a relatively low difficulty score.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Deepmode subscription.
How to Cancel Deepmode: Step by Step
If you purchased through deepmode.com:
- Visit the Deepmode website.
- Scroll to the bottom of the page and click on Help to access customer support.
- Use the contact email shown, support@deepmode.com, to send a cancellation request.
- In your email, include the following information:
- Your full name.
- Your account details.
- The reason for cancellation.
- Submit the email and wait for a confirmation response from Deepmode.
- If you prefer to delete your account instead:
- Log in to your account on the Deepmode website.
- Go to your profile page.
- Click on Delete Account to delete your account and all associated data.
If you need assistance, here's how you can get in touch with Deepmode's support team.
Tips and Tricks for Getting a Deepmode Refund
- Immediately contact PayPal or your payment provider to block further payments if you cannot find an easy cancellation method.
- Search your email inbox for billing or subscription emails from Deepmode or related services, since these often contain hidden cancellation links.
- Be persistent with email communication: Send follow-up emails if you do not receive cancellation confirmation within a few days.
- Use calm but firm language in emails stating that you expect a prompt cancellation and confirmation.
- Look for any customer service contact like a Google Form which might not be openly advertised but can lead to cancellation.
- Cancel automatic payments or subscriptions in your bank or payment app settings to cut off further charges if the company is unresponsive.
- Consider timing cancellations before the next billing cycle to avoid unwanted charges.
- Escalate by requesting to speak to higher management or using social media complaints if initial contact points are ignored.
Why Do People Request Refunds from Deepmode
- Insufficient usage or engagement with the service, causing users to cancel due to lack of perceived value.
- Cost concerns, including affordability or perceived value not matching the price.
- Billing issues, such as unexpected charges or difficulties managing payments.
- Finding better alternatives that offer more features or better pricing.
- Technical issues including bugs, service disruptions, or features not working as expected.
- Dissatisfaction with the service, such as the service not meeting users' expectations or needs.
- Complicated or unclear cancellation process making it hard for users to cancel smoothly.
- Refund requests typically made within 7 days of purchase if dissatisfied.
Deepmode Refund Script
Script
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Dear Deepmode, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Deepmode Refund Policy
Deepmode's cancellation policy allows users to cancel their subscription and request a refund within 7 days of purchase by contacting customer support. However, any virtual currency ("Credits") purchased is non-refundable, and refund requests may be denied if misuse or violation of terms is suspected.
The Easiest Way to Get a Deepmode Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Deepmode—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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