DeleteMe is a service that helps you remove your personal information from major data broker websites for a set period, usually 1 or 2 years. They offer plans for individuals, couples, and families that automatically renew unless you cancel. Their service includes removing things like old names, email addresses, and other personal info, plus they provide privacy tools like email and phone masking. If you see a bill from them, it's likely a recurring charge for one of these yearly or two-year subscription plans.
Difficulty
12345678910
Easy Medium Very Hard
The cancellation process for DeleteMe is straightforward and user-friendly; it involves logging into the account, navigating to the subscription page, and toggling the renewal switch off, which can be done quickly. There is clear guidance provided on their website, and no complicated steps or customer service barriers are mentioned, making the process relatively easy for consumers.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a DeleteMe subscription.
How to Cancel DeleteMe: Step by Step
If you purchased through DeleteMe's website:
- Login to DeleteMe at joindeleteme.com.
- Click “Account” in the left navigation bar.
- Click “Subscription”.
- Toggle the “Renewal” switch from on to off.
If you need assistance, here's how you can get in touch with DeleteMe's support team.
Tips and Tricks for Getting a DeleteMe Refund
- Cancel early for a full refund: Users suggest canceling before the first DeleteMe Privacy Report is finished to get a no-questions-asked full refund.
- Request prorated refund if cancelling late: After the first report, ask firmly for a prorated refund based on the time left on your subscription.
- Turn off auto-renewal via the account dashboard: Log in, go to "Account," then "Subscription," and toggle off the renewal switch. This stops future billing but does not cancel the service instantly.
- Email support or call directly for cancellation: Sending a clear, firm email to support@joindeleteme.com or calling their support number has successfully escalated cancellations.
- Be assertive and clear in language: Use direct language stating you want to cancel and stop recurring charges. Mention refund request if applicable.
- Escalate by filing a dispute or complaint: As a last resort, some users have contacted credit card companies to dispute charges when facing subscription cancellation issues.
- Timing matters: Cancel subscription early before billing cycles renew to avoid unexpected charges.
- Monitor subscription and billing closely: Keep track of recurring billing status in the account dashboard and bank statements to catch unwanted charges early.
- Beware of delayed service effects: Users report personal data reappears even after cancellation; consider this when deciding when and how to cancel.
- Persistence helps: If there’s no initial response or support contact is difficult, follow up firmly and consistently until acknowledged.
Why Do People Request Refunds from DeleteMe
- Personal data resurfaces after cancellation because data brokers only stop displaying data but do not delete it permanently.
- Slow removal process with data still marked as "removal in progress" even after the subscription ended.
- Limited scope of data removal relying mainly on automated sources and not actively searching all data sources.
- Excludes certain companies like marketing companies that sell personal data directly, which are not part of the service plan.
- Disappointment with service limitations and unaddressed data sources leading to unmet expectations.
DeleteMe Refund Script
Script
Copy
Dear DeleteMe, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
DeleteMe Refund Policy
DeleteMe allows you to cancel the automatic renewal of your subscription at any time through your account settings, which stops recurring billing but does not terminate the service immediately. You can request a full refund before your first Privacy Report is completed, and after that, a prorated refund is available based on the remaining time in your subscription. For any cancellation questions, their support team can be contacted for assistance.
The Easiest Way to Get a DeleteMe Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from DeleteMe—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
www.deleteme.comwww.godelete.com
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.