The Ultimate Step by Step Guide to Cancelling a Dersou Subscription or Membership (dersouparis.com)
By
Bella K.
|
Published
September 12, 2025
|
Updated
September 13, 2025
Dersou is a cool restaurant in Paris that offers a unique dining experience where food and drink beautifully come together. You can enjoy a delicious tasting menu paired with specially selected drinks, all designed to enhance the flavors of the dishes. If you’ve signed up for their subscription, it means you’re billed for regular updates on exclusive events and special menus, making it easy to explore and enjoy their culinary offerings.
Canceling a subscription to Dersou requires navigating their online system, which may not be straightforward for all users. Additionally, there could be some customer service interaction needed, adding complexity to the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Dersou subscription.
How to Cancel Dersou: Step by Step
If you purchased through the Dersou website:
Visit the Dersou website at dersouparis.com.
Scroll to the bottom of the homepage and click on "Contact Us".
Fill out the contact form with the following information:
Your full name
Your email address used for the subscription
Subject: Request to Cancel Subscription
Message: Include your request to cancel your current membership or subscription.
Submit the contact form.
Wait for a confirmation email regarding your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on "Settings" (gear icon).
Select the "Payments" tab.
Click on "Manage pre-approved payments".
Find and select Dersou from the list of subscriptions.
Click on "Cancel" and confirm.
If you purchased through a gift card:
Locate the gift card information related to your purchase.
Visit dersouparis.com and log in to your account.
Navigate to the "Gift Cards" section in your account.
Find the active gift card you wish to cancel.
Click on "Cancel Subscription" and confirm your request.
If you purchased via mobile app (if applicable):
Open the Dersou mobile app on your device.
Log in to your account.
Tap on "Account" at the bottom menu.
Select "Subscriptions".
Find your current subscription and tap on it.
Tap on "Cancel Subscription" and confirm.
How to Contact Dersou
If you need assistance, here's how you can get in touch with Dersou's support team.
Business changes - Significant changes in the restaurant concept or ownership.
Billing issues - Problems with automated payments or billing errors.
Health concerns - Illness or health-related issues affecting dining out.
Event cancellations - Frequent cancellations or changes in scheduled events.
Lack of communication - Insufficient updates or notifications from the restaurant.
Dersou Refund Script
Script
Copy
Dear Dersou, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Dersou Refund Policy
Dersou allows members to cancel their subscription or membership at any time, with no additional fees or penalties. Upon cancellation, access to services will continue until the end of the billing period, after which no further charges will occur.
The Easiest Way to Get a Dersou Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Dersou—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when considering a subscription with Dersou, as some services employ tactics like requiring advanced notice for cancellation or automatically renewing without clear reminders. Always read the fine print for any potential early termination fees or minimum commitment periods before signing up, as these can trap you in a longer commitment than anticipated.
Cost concerns - The monthly fee is too high.
Declining usage - Not attending or using the services frequently.
Quality issues - Dissatisfaction with the service or food quality.
Change in tastes - Preferences for different cuisines or dining experiences.
Relocation - Moving away from the area.
Time constraints - Busy schedules making it hard to visit regularly.
Special dietary needs - Limited menu options not accommodating preferences.
Promotion limits - Unattractive or unexciting offers and promotions.
Customer service - Poor experiences with staff or management.
Business changes - Significant changes in the restaurant concept or ownership.
Billing issues - Problems with automated payments or billing errors.
Health concerns - Illness or health-related issues affecting dining out.
Event cancellations - Frequent cancellations or changes in scheduled events.
Lack of communication - Insufficient updates or notifications from the restaurant.
Account Information - User's account number or email associated with the subscription.
Subscription Details - Type of subscription or membership being canceled.
Cancellation Policy - Terms and conditions regarding cancellation, including notice periods.
Billing Information - Details related to the last payment made or upcoming billing cycles.
Contact Information - Phone number or email for customer service support if needed.
Reason for Cancellation - Any required explanation or feedback for the cancellation.
Confirmation of Cancellation - Request for written confirmation once the cancellation is processed.
Before canceling your Dersou subscription, keep in mind that you will lose access to exclusive dining experiences and special menus curated by their chefs. Additionally, any unspent credit or loyalty points may be forfeited upon cancellation. It's also important to check if any upcoming reservations are affected, as they could be automatically canceled. Lastly, review the cancellation policy to understand any potential fees or notices required.
Dersou allows members to cancel their subscription or membership at any time, with no additional fees or penalties. Upon cancellation, access to services will continue until the end of the billing period, after which no further charges will occur.
To cancel your Dersou subscription, you will need your account password. If you've forgotten it, you can easily reset it by visiting this link: [Reset Password](https://dersouparis.com/reset-password). If you have any further questions, their support team is available to assist.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Dersou subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Dersou account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Dersou online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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