The Ultimate Step by Step Guide to Cancelling a Despegar Subscription or Membership (despegar.com)
By
Bella K.
|
Published
September 10, 2025
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Updated
September 11, 2025
Despegar is a travel website where you can book flights, hotels, vacation packages, and car rentals all in one place. They also offer subscription services that can help you save on travel costs or get access to exclusive deals. If you see a charge from them, it’s likely from booking a trip or subscribing to one of their travel plans for discounts and perks.
Cancelling a subscription with Despegar can be somewhat complex due to various policies and potential fees involved. Users may need to navigate through customer service channels to successfully complete the cancellation process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Despegar subscription.
Contact Customer Support via their live chat feature for a quicker response compared to email.
Be prepared with your account details, such as your subscription ID and email used at signup, to streamline the process.
Start the cancellation request during off-peak hours (early morning or late evening) when wait times might be shorter.
Use clear and polite language; state your intention to cancel without additional details unless asked.
Ask about hidden fees or confirmation to avoid any surprises later, such as retaining charges or lost benefits.
Request a supervisor if the representative cannot assist you; escalation often leads to better outcomes.
Document every interaction for your records, including names, dates, and what was discussed.
Follow up with an email reiterating your cancellation request and mentioning the chat or call to solidify your intent.
Utilize social media to publicly express your issues; companies often respond faster to public complaints.
Consider timing your cancellation near the end of your billing cycle to minimize any potential charges.
Why Do People Request Refunds from Despegar
High fees associated with transactions or cancellations.
Poor customer service experiences leading to frustration.
Unfulfilled promises regarding discounts or benefits.
Complicated cancellation process that deters users from continuing.
Changes in travel plans that make subscriptions unnecessary.
Better offers found with competing services.
Limited availability of desired travel options.
Billing errors causing distrust.
Inadequate user interface making navigation difficult.
Unwanted marketing communications after sign-up.
Difficulty accessing or using features of the subscription.
Despegar Refund Script
Script
Copy
Dear Despegar, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Despegar Refund Policy
Despegar offers a flexible cancellation policy depending on the specific travel service booked, such as flights or hotel stays. Membership subscriptions generally do not have a cancellation fee, but users should review the terms associated with their subscription for specifics. It's advisable to check individual booking details for any potential penalties or restrictions.
The Easiest Way to Get a Despegar Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Despegar—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious with Despegar, as they may employ tactics such as automatic renewals or require you to navigate through multiple steps to cancel your subscription. Review the fine print for any early cancellation fees or specific notice periods that could lock you into your plan longer than expected. Always check your account settings and cancellation policy to avoid unexpected charges.
High fees associated with transactions or cancellations.
Poor customer service experiences leading to frustration.
Unfulfilled promises regarding discounts or benefits.
Complicated cancellation process that deters users from continuing.
Changes in travel plans that make subscriptions unnecessary.
Better offers found with competing services.
Limited availability of desired travel options.
Billing errors causing distrust.
Inadequate user interface making navigation difficult.
Unwanted marketing communications after sign-up.
Difficulty accessing or using features of the subscription.
Account Information: Username or email address associated with the account
Subscription or Membership ID: Specific ID related to the service being canceled
Order Confirmation Number: Confirmation number received at the time of booking
Billing Details: Credit card information or details of the billing method used
Cancellation Policy: Understanding of the specific cancellation policy for the service
Contact Information: Phone number or email for customer support
Reason for Cancellation: Reason the user is choosing to cancel
Date of Cancellation Request: Date when the cancellation is initiated
Before cancelling your Despegar subscription, be aware that you will lose access to exclusive discounts on flights and accommodations, as well as any special perks like priority customer support. Additionally, consider any upcoming travel plans for which you may need the service and check if there are any cancellation fees associated with your membership. Ensure you review the terms of service, as benefits may vary based on your subscription level.
Despegar offers a flexible cancellation policy depending on the specific travel service booked, such as flights or hotel stays. Membership subscriptions generally do not have a cancellation fee, but users should review the terms associated with their subscription for specifics. It's advisable to check individual booking details for any potential penalties or restrictions.
To cancel your subscription on Despegar, you will need your password to access your account. If you have forgotten your password, you can easily reset it by visiting this link: https://www.despegar.com/reset-password. Make sure you have your login credentials ready for a smooth cancellation process.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Despegar subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Despegar account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Despegar online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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