The Ultimate Step by Step Guide to Cancelling a Disney Movie Club Subscription or Membership (disneymovieclub.go.com)
By
Bella K.
|
Published
August 19, 2025
|
Updated
August 20, 2025
Disney Movie Club is a fun subscription service that lets you build your own movie collection with Disney films. When you join, you can choose from a selection of new releases and classic favorites, often at discounted prices. After a special introductory offer, you’ll receive monthly selections that you can easily accept or skip, so you’re only getting what you want. If you see a charge from them, it's likely for your new movies or membership fees!
Canceling a subscription to Disney Movie Club often involves navigating customer service options, which can be time-consuming. Users may face challenges with automated systems or delays in speaking to a representative.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Disney Movie Club subscription.
How to Cancel Disney Movie Club: Step by Step
If you purchased through Disney Movie Club website:
Visit the Disney Movie Club website at disneymovieclub.go.com.
Log in to your account using your username and password.
Navigate to the Account Settings or My Account section.
Select Subscription Management.
Click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple/iTunes:
Open the Settings app on your Apple device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on Disney Movie Club.
Tap Cancel Subscription.
Confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find and select Disney Movie Club.
Tap Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through Roku:
Press the Home button on your Roku remote.
Select Streaming Channels.
Go to My Channels and find Disney Movie Club.
Press the * button on your remote.
Select Manage Subscription.
Select Cancel Subscription and confirm the cancellation.
How to Contact Disney Movie Club
If you need assistance, here's how you can get in touch with Disney Movie Club's support team.
Tips and Tricks for Getting a Disney Movie Club Refund
Be polite but firm: When you reach out to customer service, keep your tone friendly but assertive.
Timing matters: Call during non-peak hours, typically early in the morning or late in the evening.
Have your account details ready: Gather all necessary information, including account number and personal details, before calling.
Use specific language: Say you want to "cancel your membership" instead of "stop the billing" to avoid confusion.
Ask for confirmation: Request a confirmation email or number of your cancellation for your records.
Escalate if necessary: If the first agent doesn’t help, ask to speak to a supervisor or manager.
Document everything: Keep a record of dates, times, and names of representatives you speak with.
Leverage social media: Tweet or post on their official pages to get attention if you're having trouble over the phone.
Hold on to old materials: Keep any promotional materials or old contracts that might help in your cancellation process.
Be ready to negotiate: They might offer discounts or incentives to stay; be prepared to reaffirm your decision to leave.
Why Do People Request Refunds from Disney Movie Club
Financial constraints requiring cutbacks on discretionary spending.
Lack of interest in new movie releases or specific genres offered.
Not enough time to watch movies regularly.
Increased subscription rates making it less appealing.
Difficulty cancelling or managing the subscription process.
Unfavorable shipping costs for physical copies.
Preference for digital streaming services instead of physical DVDs.
Content availability not meeting personal expectations.
Repetitive selections in movie choices and box sets.
Change of lifestyle such as moving to a different area with less emphasis on movies.
Disney Movie Club Refund Script
Script
Copy
Dear Disney Movie Club, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Disney Movie Club Refund Policy
Disney Movie Club allows members to cancel their subscription at any time by contacting customer service or via their online account. However, it's important to note that once you place an order, you cannot cancel that specific order, but you can manage your membership and avoid future commitments.
The Easiest Way to Get a Disney Movie Club Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Disney Movie Club—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
While you can generally cancel your membership at any time, Disney Movie Club may complicate the process with promotional offers that require you to complete a certain number of purchases before you can fully cancel. Additionally, you might encounter fees or conditions that aren't immediately clear in the terms, which can make it more challenging to exit without additional costs. Always read the fine print to avoid unexpected surprises.
Financial constraints requiring cutbacks on discretionary spending.
Lack of interest in new movie releases or specific genres offered.
Not enough time to watch movies regularly.
Increased subscription rates making it less appealing.
Difficulty cancelling or managing the subscription process.
Unfavorable shipping costs for physical copies.
Preference for digital streaming services instead of physical DVDs.
Content availability not meeting personal expectations.
Repetitive selections in movie choices and box sets.
Change of lifestyle such as moving to a different area with less emphasis on movies.
Account Email Address
Account Password
Subscription ID or Order Number
Billing Information (credit card details)
Personal Identification (name, address)
Reason for Cancellation
Customer Service Contact Information
Last Transaction Date
Any Promotional Offers Applied
Before cancelling your Disney Movie Club membership, be aware that you'll lose access to exclusive discounts on movies and merchandise, as well as special member-only promotions. You'll also forfeit your ability to accumulate additional loyalty points, which can be redeemed for future purchases. Additionally, consider any ongoing offers or commitments that might require you to complete a certain number of purchases before cancelling. Make sure to review the cancellation process to prevent unexpected charges.
Disney Movie Club allows members to cancel their subscription at any time by contacting customer service or via their online account. However, it's important to note that once you place an order, you cannot cancel that specific order, but you can manage your membership and avoid future commitments.
Yes, you'll need your password to cancel your subscription to the Disney Movie Club. If you've forgotten your password, you can reset it by visiting [this link](https://disneymovieclub.go.com/reset-password). Having your password handy will ensure a smoother cancellation process.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Disney Movie Club subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Disney Movie Club account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Disney Movie Club online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Disney Movie Club May Show Up On Your Statement As:
DISNEY MOVIE CLUB DISNEY MOVIE CLUB ORDER DISNEYMOVIECLUB.GO.COM DMOVIECLUB DISNEY CLUB
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests