The Ultimate Step by Step Guide to Cancelling a Doc and Glo Subscription or Membership (docandglo.com)
By
Bella K.
|
Published
August 25, 2025
|
Updated
August 26, 2025
Doc and Glo offers easy access to healthcare services, allowing you to manage your health online. They provide subscription plans that make it simple to get regular check-ups and consultations without the hassle of traditional doctor's visits. If you're seeing charges from them, it's likely for a monthly membership that gives you access to their services and support for your health needs.
The cancellation process is relatively straightforward but may require navigating through multiple steps. Some users may find it slightly confusing if they are not familiar with the platform's interface.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Doc and Glo subscription.
How to Cancel Doc and Glo: Step by Step
If you purchased through Docandglo.com:
Visit the Doc and Glo website.
Log in to your account using your registered email and password.
Navigate to the Account Settings section.
Select Subscriptions from the dropdown menu.
Locate the subscription you wish to cancel.
Click on Cancel Subscription next to the relevant plan.
Confirm the cancellation in the pop-up dialog that appears.
You will receive a confirmation email regarding the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find the subscription to Doc and Glo.
Tap on Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through the Apple App Store:
Open the Settings app on your Apple device.
Tap on your name at the top to access your Apple ID settings.
Select Subscriptions.
Find and select the Doc and Glo subscription from the list.
Tap on Cancel Subscription.
Confirm the cancellation in the dialog that appears.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings gear icon at the top right.
Select Payments from the menu options.
Click on Manage pre-approved payments.
Locate the Doc and Glo subscription and select it.
Click on Cancel to stop the subscription payments.
Confirm the cancellation when prompted.
If you purchased through another third-party vendor:
Visit the website or app of the vendor.
Log in to your account.
Navigate to your subscriptions or billing history.
Find the Doc and Glo subscription.
Select the option to Cancel Subscription.
Complete any confirmation steps required.
How to Contact Doc and Glo
If you need assistance, here's how you can get in touch with Doc and Glo's support team.
Be Persistent: If at first you don’t succeed, try calling multiple times. Different reps may have different levels of authority.
Use Confrontational Language: State that you are aware of your rights and are serious about canceling. This can sometimes expedite the process.
Timing Matters: Call early in the day or on weekdays to avoid long wait times and get more attentive representatives.
Document Everything: Keep a record of names, dates, and conversation details to reference if needed later.
Threaten to Escalate: Mention that you’ll contact your bank or credit card company to dispute charges if you feel you're getting nowhere.
Use Social Media: Post your concerns on social media; companies often respond quicker to public complaints.
Explore the Chat Option: Some users found that using online chat instead of calling yielded faster results.
Ask for a Supervisor: If the first representative can’t help, don’t hesitate to request to speak with a supervisor.
Use a Script: Have a clear script ready with your cancellation request outlined—this can reduce stress during the call.
Identify Yourself as a New Customer: Sometimes claiming you were misled when signing up can create urgency for the rep to help you cancel.
Be Courteous but Firm: Polite language goes a long way, but be clear that your decision to cancel is final.
Inquire about Cancellation Fees: Sometimes, simply asking about fees can lead to waiving them as part of the cancellation process.
Request Confirmation: Always ask for a confirmation email after cancellation to ensure there are no further charges.
Why Do People Request Refunds from Doc and Glo
Financial constraints - Monthly costs are too high.
Service dissatisfaction - Not satisfied with the quality of products or services.
Lack of usage - Not using the membership enough to justify the cost.
Change in needs - Life circumstances have changed (e.g., relocation, lifestyle changes).
Competing services - Found a better or more cost-effective alternative.
Limited features - Desired features or products are not available.
Poor customer service - Negative experiences with customer support.
Billing issues - Problems with billing, such as unexpected charges.
Promotional offers - Using limited-time promotional products instead.
Product availability - Desired products are consistently out of stock.
Doc and Glo Refund Script
Script
Copy
Dear Doc and Glo, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Doc and Glo Refund Policy
Doc and Glo allows members to cancel their subscription at any time, with no penalties or fees. Cancellations take effect at the end of the current billing cycle, ensuring that members can continue to enjoy benefits until that period concludes.
The Easiest Way to Get a Doc and Glo Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Doc and Glo—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Doc and Glo may employ tactics like making cancellation difficult to find on their site or requiring you to go through multiple steps to complete the process. Additionally, watch out for terms that suggest a minimum commitment period or hidden fees for early cancellation, which could prevent you from exiting your subscription easily. Always read the fine print before signing up to avoid unexpected charges or complications.
Financial constraints - Monthly costs are too high.
Service dissatisfaction - Not satisfied with the quality of products or services.
Lack of usage - Not using the membership enough to justify the cost.
Change in needs - Life circumstances have changed (e.g., relocation, lifestyle changes).
Competing services - Found a better or more cost-effective alternative.
Limited features - Desired features or products are not available.
Poor customer service - Negative experiences with customer support.
Billing issues - Problems with billing, such as unexpected charges.
Promotional offers - Using limited-time promotional products instead.
Product availability - Desired products are consistently out of stock.
Account Information: User ID or email associated with the account
Subscription Type: Name of the subscription or membership
Payment Information: Recent payment method used (credit card, PayPal, etc.)
Billing Cycle: Monthly, yearly, or one-time payment details
Cancellation Policy: Review of any terms or conditions related to cancellation
Reason for Cancellation: Optional feedback or reason for ending the service
Contact Information: Phone number or email for customer support
Confirmation Request: Request for confirmation of the cancellation
Before cancelling your Doc and Glo subscription, be aware that you will lose access to all premium content, including exclusive articles, videos, and personalized health assessments. Additionally, any ongoing health plans or support from professionals will also be terminated, which could affect your wellness journey. Make sure to review any cancellation policies for potential fees or penalties, and check if there is a grace period during which you can re-activate your account if you change your mind.
Doc and Glo allows members to cancel their subscription at any time, with no penalties or fees. Cancellations take effect at the end of the current billing cycle, ensuring that members can continue to enjoy benefits until that period concludes.
Yes, you'll need your password to cancel your subscription with Doc and Glo. If you don’t have your password handy, you can easily reset it by visiting [this link](https://docandglo.com/reset-password). Once you have access, you can proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Doc and Glo subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Doc and Glo account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Doc and Glo online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
