The Ultimate Step by Step Guide to Cancelling a Drawboard Subscription or Membership (drawboard.com)
By
Bella K.
|
Published
August 22, 2025
|
Updated
August 23, 2025
Drawboard is an app that helps you sketch, mark up, and collaborate on documents easily, especially for things like blueprints or design work. They offer different subscription plans for users, so if you're getting billed by them, it's likely for access to their pro features, which include more tools and storage. It’s perfect for anyone who loves to draw digitally or needs to edit documents on the go!
Cancelling a subscription to Drawboard involves navigating their website and potentially contacting customer support, which can be mildly complicated. Some users may find it frustrating if they encounter unclear instructions or troubleshooting issues during the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Drawboard subscription.
How to Cancel Drawboard: Step by Step
If you purchased through drawboard.com:
Visit the Drawboard website and log in to your account.
Navigate to the Account Settings section.
Select Billing from the options available.
Locate your active subscription details.
Click on the Cancel Subscription button.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple App Store:
Open the Settings app on your iOS device.
Tap on your name at the top, then select Subscriptions.
Find and select Drawboard from the list of subscriptions.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu icon (three horizontal lines) and select Subscriptions.
Find Drawboard in your subscriptions list.
Tap Cancel Subscription.
Follow the prompts to confirm your cancellation.
How to Contact Drawboard
If you need assistance, here's how you can get in touch with Drawboard's support team.
Contact support directly via email or chat for quicker responses instead of going through the app.
Be polite but firm in your language; using a courteous tone often yields better results.
State your reason for cancellation clearly; many users found that mentioning dissatisfaction or financial constraints helps.
Ask about possible refunds during the cancellation process, as some have successfully received prorated amounts.
Timing matters; try to cancel at the start of your billing cycle to avoid being charged again.
Escalate your request if the first agent can't help; persistently asking to speak with a supervisor can lead to better resolutions.
Document everything; take screenshots of your interactions and save any confirmation emails for your records.
Check for a cancellation link in your account settings; some users have found it easier to use this rather than contacting support.
Follow up after a few days if you don’t receive confirmation of your cancellation.
Involve social media if necessary; posting your issue publicly can sometimes expedite the cancellation process.
Why Do People Request Refunds from Drawboard
Cost: The subscription is too expensive for my budget.
Infrequent Use: I don’t use the service often enough to justify the cost.
Better Alternatives: I found a more efficient or cheaper alternative.
Lack of Features: The software lacks specific features I need.
Poor User Experience: I find the interface confusing or difficult to use.
Performance Issues: The app is slow or crashes frequently.
Subscription Management: I have difficulty managing my subscription settings.
Billing Problems: Issues with billing or unexpected charges.
No Longer Necessary: I no longer need the service for my projects.
Customer Support: Unsatisfactory customer service experience.
Drawboard Refund Script
Script
Copy
Dear Drawboard, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Drawboard Refund Policy
Drawboard allows users to cancel their membership or subscription at any time through their account settings. However, cancellations take effect at the end of the current billing period, meaning users will still have access until that time. No refunds are issued for partial months.
The Easiest Way to Get a Drawboard Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Drawboard—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Drawboard may implement tactics like requiring you to navigate multiple steps to reach the cancellation option, potentially making it more cumbersome. Additionally, check for clauses in the terms of service regarding renewal periods or early-cancellation fees that might lock you in longer than expected. Always review the fine print to avoid unexpected charges.
Cost: The subscription is too expensive for my budget.
Infrequent Use: I don’t use the service often enough to justify the cost.
Better Alternatives: I found a more efficient or cheaper alternative.
Lack of Features: The software lacks specific features I need.
Poor User Experience: I find the interface confusing or difficult to use.
Performance Issues: The app is slow or crashes frequently.
Subscription Management: I have difficulty managing my subscription settings.
Billing Problems: Issues with billing or unexpected charges.
No Longer Necessary: I no longer need the service for my projects.
Customer Support: Unsatisfactory customer service experience.
Account email associated with the subscription
Password for the Drawboard account
Subscription plan details (e.g., monthly, annual)
Payment method used for the subscription
Transaction ID or reference number for the last payment
Cancellation policy or terms of service reference
Customer support contact information
Reason for cancellation (if required)
Before cancelling your Drawboard subscription, be aware that you will lose access to premium features such as advanced PDF editing tools and cloud storage capabilities. Additionally, any ongoing projects or annotations may no longer be accessible once your subscription ends. Consider whether you might want to revert to a free version, which offers limited functionalities, but does allow you to keep your existing files. Lastly, check the cancellation policy to ensure that you won’t be charged for the next billing cycle after your cancellation.
Drawboard allows users to cancel their membership or subscription at any time through their account settings. However, cancellations take effect at the end of the current billing period, meaning users will still have access until that time. No refunds are issued for partial months.
Yes, you will need your password to cancel your Drawboard subscription. If you don't remember your password, you can reset it by visiting [this link](https://drawboard.com/reset-password). Once you have your password, you can easily access your account and manage your subscription.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Drawboard subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Drawboard account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Drawboard online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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