The Ultimate Step by Step Guide to Cancelling a Drool Pet Subscription or Membership (drool.pet)
By
Bella K.
|
Published
August 20, 2025
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Updated
August 21, 2025
Drool Pet offers a convenient subscription service for pet owners, delivering high-quality pet food and treats right to your door. They focus on healthy, tasty options for your furry friends, making it easier to keep them fed and happy. If you see a charge from Drool Pet, it’s likely for your ongoing subscription that ensures you never run out of food or supplies!
Cancelling a subscription with Drool Pet is relatively straightforward but may require navigating their website or customer service. While it isn't overly complex, it might take some time to find the right cancellation option or to wait for a response from support.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Drool Pet subscription.
How to Cancel Drool Pet: Step by Step
If you purchased through the Drool Pet website:
Visit the Drool Pet website at drool.pet and log into your account.
Navigate to the Account Settings or My Subscriptions section.
Select the subscription you wish to cancel.
Click on the Cancel Subscription option.
Follow any prompts to confirm your cancellation. Ensure you receive a cancellation confirmation email.
If you purchased through the Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap your name at the top of the screen.
Select Subscriptions.
Find and tap on the Drool Pet subscription.
Tap Cancel Subscription and confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three horizontal lines).
Select Subscriptions.
Find the Drool Pet subscription and tap on it.
Tap Cancel Subscription and confirm the cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Navigate to the Settings gear icon.
Select Payments and then Manage Automatic Payments.
Find the Drool Pet subscription.
Click on Cancel or Cancel Automatic Payments and confirm the cancellation.
If you purchased through a third-party retailer:
Contact the third-party retailer's customer service for assistance with cancellation.
Provide them with your purchase details for verification.
Request cancellation of the Drool Pet subscription.
How to Contact Drool Pet
If you need assistance, here's how you can get in touch with Drool Pet's support team.
Prepare Documentation: Gather any emails, confirmation numbers, or details about your subscription before contacting support.
Be Polite but Firm: Start the conversation with a friendly tone, but maintain firmness about your intent to cancel.
Use Direct Language: Clearly state, "I would like to cancel my subscription," without leaving room for negotiation.
Timing Matters: Contact them early in the day or during off-peak hours when hold times may be shorter.
Seek a Supervisor: If the representative is not helpful, ask to speak with a supervisor or manager immediately.
Utilize Chat Options: If available, use chat support instead of calling; it can be quicker and provides written proof of your cancellation request.
Watch for Fees: Inquire about any potential cancellation fees to prepare for possible pushback.
Highlight Negative Experiences: Mention any dissatisfaction you've had with the service to strengthen your case for cancellation.
Follow Up: After cancellation, check your bank statements for any unexpected charges, and follow up if needed.
Document Everything: Keep records of all communications regarding your cancellation for reference if issues arise.
Why Do People Request Refunds from Drool Pet
Financial constraints leading to budget cuts.
Lack of usage or need for the service.
Switching to a different provider for better offers.
Unmet expectations regarding product quality.
Customer service issues or dissatisfaction.
Pet dietary changes that render the service unnecessary.
Moving to an area where the service is not available.
Experiencing billing errors or concerns.
Too frequent deliveries or products.
Desire for a one-time purchase instead of a subscription.
Change in pet circumstances (e.g., loss of pet, adoption of new pet).
Difficulty managing subscription settings or preferences.
Change in pet care philosophy or approach.
Overwhelming number of emails or communication.
Removal of preferred products from the catalog.
Drool Pet Refund Script
Script
Copy
Dear Drool Pet, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Drool Pet Refund Policy
Drool Pet allows members to cancel their subscription easily at any time through their account settings. Billing occurs monthly, and cancellations take effect at the end of the current billing cycle, ensuring members can continue to enjoy their benefits until that time.
The Easiest Way to Get a Drool Pet Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Drool Pet—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious with Drool Pet's subscription, as they may employ tactics like requiring a notice period or making the cancellation process intentionally complicated. Always check for any early-cancellation fees or terms that might lock you in for a set period. Read the fine print to ensure you're fully aware of any potential obstacles before signing up.
Financial constraints leading to budget cuts.
Lack of usage or need for the service.
Switching to a different provider for better offers.
Unmet expectations regarding product quality.
Customer service issues or dissatisfaction.
Pet dietary changes that render the service unnecessary.
Moving to an area where the service is not available.
Experiencing billing errors or concerns.
Too frequent deliveries or products.
Desire for a one-time purchase instead of a subscription.
Change in pet circumstances (e.g., loss of pet, adoption of new pet).
Difficulty managing subscription settings or preferences.
Change in pet care philosophy or approach.
Overwhelming number of emails or communication.
Removal of preferred products from the catalog.
Account Information: Username or email address associated with the account
Password: Current password for account verification
Subscription Details: Type of subscription (e.g., monthly, yearly)
Payment Method: Credit card or payment method used for billing
Cancellation Policy: Review of any terms regarding cancellation
Customer Support Contact: Phone number or email to reach customer service
Effective Date: Desired date for cancellation
Confirmation: Understanding of how cancellation will be confirmed
Feedback: Any feedback or reasons for cancellation (optional)
Return Policies: Information on returning products if applicable
Before cancelling your Drool Pet subscription, be aware that you will lose access to premium features such as personalized pet care advice, exclusive discounts on pet products, and access to a community of pet owners for tips and support. Additionally, check if there are any remaining benefits you can take advantage of before the cancellation takes effect, like upcoming webinars or events. If you’re on a trial or special offer, consider whether cancelling now might affect your ability to re-subscribe later at that rate.
Drool Pet allows members to cancel their subscription easily at any time through their account settings. Billing occurs monthly, and cancellations take effect at the end of the current billing cycle, ensuring members can continue to enjoy their benefits until that time.
To cancel your subscription with Drool Pet, you will need to log into your account, which requires your password. If you've forgotten your password, you can easily reset it by visiting [this link](https://drool.pet/reset-password). Having your password handy will streamline the cancellation process and ensure everything goes smoothly.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Drool Pet subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Drool Pet account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Drool Pet online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Drool Pet DroolPet Drool Pet Co Drool Pet Subscription Drool Pet Products Drool Pet Services Drool Pet Store Drool Pet Supplies
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests