Duende Sounds offers a desktop app filled with premium cinematic sound effects and music kits designed especially for filmmakers and editors. You can either buy the app with a one-time payment or subscribe monthly or yearly, which gives you access to thousands of sound effects, soundtrack sounds, and cool AI tools like sound generation and text-to-speech. They give you some AI credits each month with the subscription, and you can buy more if you need them. If you cancel, you keep using all features until the billing cycle ends, but after that, you lose access to the AI tools and some extras like Freesound.org integration.
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The subscription can be cancelled at any time directly through the website with a straightforward process. Cancellation allows continued use of features until the end of the billing cycle, indicating no complex steps or significant barriers to stopping the subscription.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a duendesounds subscription.
How to Cancel duendesounds: Step by Step
If you purchased through the Duende Sounds website:
- Log into your account on the Duende Sounds website.
- Navigate to your Account Settings.
- Find the Subscriptions section.
- Select your active subscription that you wish to cancel.
- Click on the Cancel Subscription button.
- Confirm your cancellation when prompted.
- You will retain access to the subscription features until the end of the current billing cycle.
If you need assistance, here's how you can get in touch with duendesounds's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a duendesounds Refund
- Document everything including emails and chat correspondences to create a trail.
- Use clear and firm language stating your intent to cancel and request confirmation.
- Contact customer service directly through chat or phone rather than email for faster response.
- Be persistent if the first cancellation attempt is ignored; follow up regularly.
- Check the timing and try to cancel right before the billing cycle renews to avoid extra charges.
- Escalate to a manager or supervisor if initial support is unhelpful.
- Look for any special online dashboard or account settings for self-service cancellation options.
- Use social media mentions or posts if traditional customer service paths fail to get attention.
- Request a written confirmation of cancellation to prevent future billing issues.
- Confirm if service access continues after cancellation to know what to expect and avoid surprises.
Why Do People Request Refunds from duendesounds
- Subscription renewed without prior notice or consent
- Not using the service since the recent renewal
- Disagreement with upcoming changes to terms communicated by Duende Sounds
- Errors in price or license description that the customer does not wish to proceed with
- Legal right to end contract due to wrongdoing by Duende Sounds
- Changed mind about the license before the track(s) are available for download
- Non-payment or delayed payment resulting in contract termination and refund for undelivered tracks
- Failure to allow delivery of the track(s) within a reasonable time
- Faulty track(s) entitling the customer to repair, replacement, or a full/partial refund if the issue cannot be fixed
duendesounds Refund Script
Script
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Dear duendesounds, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
duendesounds Refund Policy
Duendesounds allows you to cancel your subscription at any time. After cancellation, you retain full access to all features until the end of your current billing cycle. Afterwards, the app usage continues but with reduced functionality, while any purchased sound packs remain accessible, ensuring you never lose what you’ve already paid for and can upgrade again anytime.
The Easiest Way to Get a duendesounds Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from duendesounds—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.