E-Nail is a company that provides convenient e-nail services for cannabis enthusiasts, offering a simple way to heat and use concentrates. They have subscription plans that ensure you always have the right supplies on hand, so you don’t have to worry about running out. If you see a charge from them, it’s likely for your subscription or any additional products you've ordered to enhance your experience.
Difficulty
12345678910
Easy Medium Very Hard
Canceling a subscription to E-Nail is relatively straightforward, as it typically requires navigating to the account settings and following the prompts. However, it may take a bit of time to locate the right options and complete the process.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a E-Nail subscription.
How to Cancel E-Nail: Step by Step
If you purchased through E-Nail's Website:
- Log in to your E-Nail account.
- Go to your account settings by clicking on your profile icon in the top right corner.
- Select the **Subscriptions** or **Billing** section from the menu.
- Find the subscription you wish to cancel.
- Click on the **Cancel Subscription** button next to the active subscription.
- Follow the on-screen prompts to confirm the cancellation.
- Check your email for a confirmation of cancellation.
If you purchased through Apple:
- Open the **Settings** app on your iPhone or iPad.
- Tap your name at the top to access your Apple ID settings.
- Select **Subscriptions**.
- Locate the E-Nail subscription from the list.
- Tap on the subscription and choose **Cancel Subscription**.
- Confirm the cancellation when prompted.
If you purchased through Google Play:
- Open the **Google Play Store** app on your Android device.
- Tap on the **Menu** icon (three horizontal lines) and select **Subscriptions**.
- Find the E-Nail subscription in the list.
- Tap on it and then select **Cancel Subscription**.
- Confirm the cancellation when prompted.
If you purchased through PayPal:
- Log in to your **PayPal** account.
- Go to the **Settings** by clicking on the gear icon.
- Select **Payments** from the top menu.
- Click on **Manage pre-approved payments**.
- Find E-Nail in the list and click on it.
- Click on **Cancel** to stop future payments.
If you need assistance, here's how you can get in touch with E-Nail's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a E-Nail Refund
- Call during off-peak hours: Early mornings or late evenings can result in shorter wait times.
- Be firm but polite: Use a calm tone and clearly state your intention to cancel.
- Research prior to calling: Knowing details about your subscription and past interactions can give you leverage.
- Ask for a supervisor: If the representative is unhelpful, request to escalate the issue.
- Reference loyalty: Mention your long-term subscription and suggest that you expected better service.
- Make a cancellation statement: Clearly say, “I want to cancel my subscription” multiple times to reinforce your decision.
- Use the chat feature: Sometimes cancelling via live chat can be easier and documents your request clearly.
- Follow up with an email: After the call, send a follow-up email restating your cancellation to have a written record.
- Be aware of cancellation windows: Timing your call towards the end of your billing cycle may avoid extra charges.
- Briefly mention financial reasons: Indicating financial constraints can sometimes lead to better offers or easier cancellations.
- Document everything: Take notes on whom you spoke with, the date, and any confirmation numbers provided.
- Use social media: Sometimes publicly addressing the issue can expedite responses from customer service.
Why Do People Request Refunds from E-Nail
- High costs or unexpected charges on the bill.
- Lack of usage or infrequent visits to the service.
- Customer service issues or unresolved complaints.
- Limited services offered compared to competitor options.
- Changes in personal circumstances, such as relocation or financial situation.
- Technical issues with the website or app that affect usability.
- Unsatisfactory quality of products or services received.
- Difficulty in cancelling the membership online or through customer service.
- Unclear billing practices or hidden fees that were not disclosed.
- Expired promotional offers that were once available but are no longer valid.
E-Nail Refund Script
Script
Copy
Dear E-Nail, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
E-Nail Refund Policy
E-Nail allows members to cancel their subscription at any time through their account settings. However, cancellations are effective at the end of the current billing cycle, and members will continue to have access to services until that date. Refunds for partial billing periods are not provided.
The Easiest Way to Get a E-Nail Refund
If you're frustrated trying to cancel your subscription, membership, or bill from E-Nail—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
E-NailE-Nail.comE-Nail ProductsE-Nail ShopE-Nail PurchaseE-Nail Store
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
