The Ultimate Step by Step Guide to Cancelling an E Running Supplies Subscription or Membership (erunningsupplies.com)
By
Bella K.
|
Published
August 20, 2025
|
Updated
August 21, 2025
E Running Supplies is a company that provides everything you need for running, from shoes to gear and accessories. They offer a convenient subscription service that delivers your favorite running products right to your door on a regular basis, so you never run out of essentials. If you've been seeing a charge from them, it’s likely for one of these handy subscriptions that saves you time and helps you stay prepared for your runs!
Cancelling a subscription with E Running Supplies may involve navigating through their website or contacting customer service, which can vary in difficulty. While it's not overly complex, customers may face some hurdles or delays during the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a E Running Supplies subscription.
How to Cancel E Running Supplies: Step by Step
If you purchased through the E Running Supplies website:
Go to the E Running Supplies website (erunningsupplies.com).
Click on the 'Login' button located at the top right corner of the homepage.
Enter your email and password to access your account.
Once logged in, navigate to the 'My Account' section.
Select 'Subscriptions' from the dropdown menu.
Find the subscription you wish to cancel and click on 'Manage'.
Click on the 'Cancel Subscription' button.
Follow the prompts to confirm the cancellation decision.
You will receive a confirmation email regarding your cancellation.
If you purchased through PayPal:
Log in to your PayPal account at paypal.com.
Go to the 'Settings' (gear icon) in the upper right corner.
Select 'Payments' from the sidebar.
Click on 'Manage Automatic Payments'.
Find your subscription for E Running Supplies.
Select the subscription and click on 'Cancel'.
Confirm your cancellation when prompted.
Check your emails for a cancellation confirmation from PayPal.
If you purchased through Shopify:
Go to the Shopify website and log in to your account.
Select 'Account' from the menu.
Click on 'Subscriptions' under your account settings.
Locate the subscription for E Running Supplies.
Click on 'Edit'.
Find 'Cancel Subscription' and select it.
Confirm your cancellation in the popup window.
Look for a confirmation email regarding your cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the upper right corner.
Select 'Payments & subscriptions'.
Tap on 'Subscriptions'.
Find the subscription for E Running Supplies and select it.
Tap on 'Cancel Subscription'.
Follow the prompts to confirm your cancellation.
Check for a confirmation email about your cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select 'Subscriptions'.
Locate the subscription for E Running Supplies.
Tap on it and select 'Cancel Subscription'.
Confirm your cancellation decision when prompted.
Look for a cancellation confirmation email from Apple.
How to Contact E Running Supplies
If you need assistance, here's how you can get in touch with E Running Supplies's support team.
Tips and Tricks for Getting a E Running Supplies Refund
Document Everything: Keep records of all communications, including dates, names, and any reference numbers.
Use Clear Language: Be direct and concise in your request. For example, say "I want to cancel my subscription" without extra commentary.
Call at Off-Peak Times: Reach out during less busy hours, typically early mornings or late evenings, to ensure a shorter wait time.
Ask for a Supervisor: If the first representative is unhelpful, politely request to speak to a supervisor for better resolution.
Be Friendly but Firm: Maintain a calm demeanor while being assertive about your desire to cancel.
Leverage Social Media: Sometimes publicly posting about your issue on platforms like Twitter can expedite responses and resolution.
Utilize Free Trials: If applicable, use the trial period to evaluate before committing or cancelling before the trial ends.
Try Email or Chat: Explore alternative communication methods like email or online chat; they often leave a written record and can be more efficient.
Cancellation Timing: Consider timing your cancellation just before the next billing cycle to avoid charges.
Inquire About Refunds: If applicable, ask if a portion of the last charge can be refunded upon cancellation.
Check Your Bank: If all else fails, reach out to your bank to stop future payments or block the charges.
Why Do People Request Refunds from E Running Supplies
Financial constraints: Need to reduce monthly expenses.
Infrequent use: Membership not being utilized as expected.
Lack of new products: Limited variety in available items.
Poor customer service: Unresolved issues or complaints.
Product quality: Dissatisfaction with the quality of purchased items.
Shipping issues: Delays or problems with delivery.
Change in interests: Shift away from running or related activities.
Duplicate memberships: Overlapping subscriptions across different services.
Complicated cancellation process: Frustration with the process itself.
Promotions and deals: Better offers found elsewhere.
E Running Supplies Refund Script
Script
Copy
Dear E Running Supplies, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
E Running Supplies Refund Policy
E Running Supplies allows members to cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, ensuring that you retain access to the membership benefits until then. No refunds are issued for partial months.
The Easiest Way to Get a E Running Supplies Refund
If you're frustrated trying to cancel your subscription, membership, or bill from E Running Supplies—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as E Running Supplies may employ tactics like requiring a notice period before cancellation or hiding the cancellation option in their user interface. Additionally, there could be terms that impose early-cancellation fees or lock-in periods, which can catch you off guard if you're looking to cancel right away. Always read the fine print to avoid unexpected charges and ensure you're aware of any commitments before signing up.
Financial constraints: Need to reduce monthly expenses.
Infrequent use: Membership not being utilized as expected.
Lack of new products: Limited variety in available items.
Poor customer service: Unresolved issues or complaints.
Product quality: Dissatisfaction with the quality of purchased items.
Shipping issues: Delays or problems with delivery.
Change in interests: Shift away from running or related activities.
Duplicate memberships: Overlapping subscriptions across different services.
Complicated cancellation process: Frustration with the process itself.
Promotions and deals: Better offers found elsewhere.
Account Number
Billing Information
Email Address
Username
Subscription Type
Reason for Cancellation
Last Transaction Date
Payment Method Used
Contact Information
Confirmation of Cancellation Request
Before cancelling your subscription to E Running Supplies, be aware that you will immediately lose access to exclusive discounts, special promotions, and members-only sales events. Additionally, any unspent rewards points accumulated during your membership will be forfeited upon cancellation. Make sure to check if you have any pending orders or subscriptions that might require adjustments prior to cancelling. Lastly, consider reaching out to customer support, as they may have retention offers that could enhance your membership experience.
E Running Supplies allows members to cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, ensuring that you retain access to the membership benefits until then. No refunds are issued for partial months.
To cancel your subscription with E Running Supplies, you will need your password. If you’ve forgotten it, you can reset it by visiting [this link](https://erunningsupplies.com/reset-password). If you need any assistance, feel free to reach out to their customer support for help!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your E Running Supplies subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your E Running Supplies account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel E Running Supplies online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
E Running Supplies May Show Up On Your Statement As:
E Running Supplies ERUNNING SUP ERunningSupplies.com ERUN SUPPLIES ERunning E Running E Running Supplies Purchase
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests