The Ultimate Step by Step Guide to Cancelling an EAB Subscription or Membership (eab-global.com)
By
Bella K.
|
Published
September 10, 2025
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Updated
September 11, 2025
EAB is a company that provides research and technology services mainly for schools and universities. They help these institutions improve student success and boost enrollment by offering insights and tools. If you see a charge from EAB, it’s likely related to a subscription or service that your school is using to enhance its programs and support for students.
Cancelling a subscription with EAB can be somewhat challenging due to the necessity of contacting customer support and navigating their policies. Users may find it confusing to locate the appropriate cancellation process, leading to potential delays or frustrations in the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a EAB subscription.
How to Cancel EAB: Step by Step
If you purchased through EAB's website (eab-global.com):
Visit eab-global.com and log into your account.
Navigate to the Account Settings or Billing section.
Select Manage Subscriptions.
Find the subscription you wish to cancel.
Click on the Cancel Subscription option next to the subscription.
Follow the prompts to complete the cancellation process.
You should receive a confirmation email regarding your cancellation.
If you purchased through Apple (iTunes/App Store):
Open the Settings app on your iOS device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the EAB subscription in the list.
Tap on the subscription and then tap Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find the EAB subscription.
Tap on the subscription, then tap Cancel Subscription.
Follow the on-screen instructions to confirm cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Go to the Settings gear icon.
Select Payments, then Manage automatic payments.
Find the transaction for EAB.
Select Cancel or Stop Payment for the subscription.
Confirm the cancellation.
How to Contact EAB
If you need assistance, here's how you can get in touch with EAB's support team.
Document everything: Keep records of all communications, including dates, times, and names of customer service representatives.
Call during off-peak hours: Try calling early in the morning or late in the evening to avoid long wait times.
Be persistent: If the first representative can’t help, politely ask to speak to a manager.
Use precise language: Clearly state you want to cancel and ask for confirmation of the cancellation.
Leverage free trials: Sign up for a free trial and track cancellation deadlines closely to avoid charges.
Express dissatisfaction: Mention any issues or dissatisfaction you experienced to potentially prompt a waiver of fees.
Seek alternatives: Offer to consider alternative services or discounts if they try to retain you.
Utilize social media: If customer service is unresponsive, consider posting your issue on social media platforms for quicker resolution.
Check for hidden options: Look for an online cancellation tool on their website that may be less frustrating than calling.
Be polite but firm: Maintain a respectful tone, but stand your ground on the cancellation request.
Timing matters: Call just before billing cycles to limit the chance of being charged again.
Have an excuse ready: Prepare a reason for your cancellation that sounds legitimate, like financial difficulties or lack of use.
Check community insights: Research current tips from other users on relevant forums for up-to-date strategies.
Why Do People Request Refunds from EAB
High cost of membership or subscription fees.
Lack of usage or engagement with the services provided.
Financial constraints or budgeting changes.
Unsatisfactory customer service experience.
Changing needs or priorities in their personal or professional life.
Better alternatives available from other providers.
Quality of content not meeting expectations.
Limited access to features or resources.
Contract terms perceived as unfavorable or confusing.
Billing errors or issues with payment processing.
Perceived lack of value from the membership.
Annual renewal fees that are too steep.
EAB Refund Script
Script
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Dear EAB, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
EAB Refund Policy
EAB's membership and subscription cancellation policy allows members to cancel their subscriptions at any time. However, cancellations must be submitted before the next billing cycle to avoid being charged for the upcoming period. Members are encouraged to reach out to customer support for assistance with the cancellation process.
The Easiest Way to Get a EAB Refund
If you're frustrated trying to cancel your subscription, membership, or bill from EAB—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as EAB may employ tactics like requiring advance notice for cancellations or locking you into a contract for a specific period. Look out for hidden clauses in the terms that might outline early termination fees or auto-renewal provisions, which could make it difficult to stop payments without facing additional costs.
High cost of membership or subscription fees.
Lack of usage or engagement with the services provided.
Financial constraints or budgeting changes.
Unsatisfactory customer service experience.
Changing needs or priorities in their personal or professional life.
Better alternatives available from other providers.
Quality of content not meeting expectations.
Limited access to features or resources.
Contract terms perceived as unfavorable or confusing.
Billing errors or issues with payment processing.
Perceived lack of value from the membership.
Annual renewal fees that are too steep.
Account Number
Email Address associated with the account
Billing Address
Payment Method used for the subscription
Subscription Type or Membership Level
Date of Last Payment
Reason for Cancellation
Any Confirmation Numbers from previous communications
Customer Support Phone Number
Cancellation Deadline or Notice Period
Before cancelling your EAB subscription, be aware that you'll lose access to valuable resources such as tailored research insights, data analytics tools, and exclusive webinars. Additionally, consider the potential impact on your institution's strategic initiatives, as many benefits are designed to support enrollment, student success, and operational efficiencies. Review the cancellation policy for any notice requirements or fees that may apply, and ensure you have downloaded any important documents or reports you may need in the future.
EAB's membership and subscription cancellation policy allows members to cancel their subscriptions at any time. However, cancellations must be submitted before the next billing cycle to avoid being charged for the upcoming period. Members are encouraged to reach out to customer support for assistance with the cancellation process.
To cancel your subscription on EAB (eab-global.com), you will need your password to log in to your account. If you can't remember your password, you can easily reset it by following this link: https://eab-global.com/reset-password. Once you log in, you can navigate to the subscription settings to complete the cancellation process.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your EAB subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your EAB account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel EAB online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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