The Ultimate Step by Step Guide to Cancelling an Eclectic Candle Subscription or Membership (eclecticcandle.com)
By
Bella K.
|
Published
September 7, 2025
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Updated
September 8, 2025
Eclectic Candle offers a subscription service that delivers a variety of beautifully scented candles right to your door. Each month, you can enjoy new fragrances and unique designs, perfect for creating a cozy atmosphere in your home. Their hassle-free billing means you won't have to worry about reordering, making it super easy to keep your space smelling great. If you've noticed a charge, it's likely for your ongoing subscription to these delightful candles!
Canceling a subscription to Eclectic Candle can involve navigating their website or contacting customer support, which can be straightforward for most users. However, some users may encounter obstacles like unclear instructions or long wait times, contributing to a moderate difficulty level.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Eclectic Candle subscription.
How to Cancel Eclectic Candle: Step by Step
If you purchased through eclecticcandle.com:
Go to eclecticcandle.com and log in to your account.
Navigate to the Account Settings section.
Click on Subscriptions.
Select the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access your Apple ID.
Select Subscriptions.
Find and tap on the subscription for Eclectic Candle.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find the Eclectic Candle subscription.
Tap on Cancel Subscription.
Follow any additional prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings (gear icon in the top right).
Select Payments.
Click on Manage Automatic Payments.
Find Eclectic Candle in the list of automatic payments.
Click on Cancel to stop future payments.
Confirm the cancellation when prompted.
How to Contact Eclectic Candle
If you need assistance, here's how you can get in touch with Eclectic Candle's support team.
Tips and Tricks for Getting a Eclectic Candle Refund
Contact customer support through multiple channels—phone, email, and live chat—to increase your chances of reaching someone who can help.
Be polite but firm in your communication; being respectful can sometimes prompt better assistance.
Have your account information ready when you contact support to streamline the process.
Call during off-peak hours, such as early mornings or late evenings, to avoid long wait times.
Ask for a supervisor if the first representative cannot help; this escalates your issue and may lead to quicker resolution.
Be clear about your intent to cancel—state it early in the conversation to avoid upselling attempts.
Document all correspondences, including dates, times, and names of representatives, for reference in case of follow-up.
Express any dissatisfaction you have with the service, as this can sometimes prompt offers or even cancellation without hassle.
Use specific language like "I want to cancel my membership" to avoid ambiguity.
Follow up with an email confirming your cancellation request to create a paper trail.
Timing matters; consider cancelling right before the billing cycle to potentially avoid the next payment.
Search for cancellation threads on Reddit and other forums for additional user experiences and insights on what worked for them.
Be persistent; if you're met with resistance, try again or reach out on a different day or through a different channel.
Consider using social media to publicly post your issue; companies often respond quicker when faced with public queries.
Check for recurring billing; ensure that you have cancelled all instances if you subscribed through multiple services.
Why Do People Request Refunds from Eclectic Candle
Financial constraints leading to tighter budgets.
Repetitive product offerings not meeting expectations.
Lack of variety in scents or products available.
Moved to a new location where shipping is impractical.
Product quality not aligning with personal preferences.
Subscription fatigue from too many ongoing commitments.
Unsatisfactory customer service experiences.
Difficulty in canceling subscriptions or memberships.
Changes in personal interests or lifestyle that affect candle usage.
Increased competition with better offers elsewhere.
Shipping delays or problems with delivery.
Health concerns regarding fragrance sensitivities.
Eclectic Candle Refund Script
Script
Copy
Dear Eclectic Candle, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Eclectic Candle Refund Policy
Eclectic Candle allows members to cancel their subscription at any time through their account settings or by contacting customer support. Any cancellations made before the next billing cycle will prevent further charges, while existing orders will still be fulfilled.
The Easiest Way to Get a Eclectic Candle Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Eclectic Candle—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Eclectic Candle may implement tactics like requiring you to navigate through multiple steps to cancel your subscription, or they may have specific cancellation windows. Additionally, check for any hidden terms that might include early-cancellation fees or lock-in periods, which could complicate or delay your ability to stop charges. Always read the fine print to avoid unexpected commitments.
Financial constraints leading to tighter budgets.
Repetitive product offerings not meeting expectations.
Lack of variety in scents or products available.
Moved to a new location where shipping is impractical.
Product quality not aligning with personal preferences.
Subscription fatigue from too many ongoing commitments.
Unsatisfactory customer service experiences.
Difficulty in canceling subscriptions or memberships.
Changes in personal interests or lifestyle that affect candle usage.
Increased competition with better offers elsewhere.
Shipping delays or problems with delivery.
Health concerns regarding fragrance sensitivities.
Account Information: Email address associated with the subscription
Subscription Plan: Type of subscription or membership (e.g., monthly, yearly)
Order Number: Specific order or subscription ID
Billing Information: Last four digits of the payment method used
Reason for Cancellation: Optionally, a brief reason for canceling
Contact Information: Phone number or alternate contact details
Date of Cancellation Request: When you are requesting the cancellation
Confirmation Request: Ask for a confirmation of cancellation
Before canceling your Eclectic Candle subscription, be aware that you will lose access to exclusive member discounts, limited edition candles, and any ongoing promotions tailored for subscribers. If you’re currently on a subscription plan, make sure to check the cancellation policy, as some plans may have a minimum commitment period. Additionally, consider any pending orders or rewards points that might be affected by your cancellation. Finally, remember to cancel at least a few days before your next billing cycle to avoid unexpected charges.
Eclectic Candle allows members to cancel their subscription at any time through their account settings or by contacting customer support. Any cancellations made before the next billing cycle will prevent further charges, while existing orders will still be fulfilled.
To cancel your subscription with Eclectic Candle, you will need your password to access your account. If you've forgotten your password, you can easily reset it by visiting [this link](https://eclecticcandle.com/reset-password). Once you have access, you can go ahead and manage your subscription.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Eclectic Candle subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Eclectic Candle account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Eclectic Candle online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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