Ecom Websites offers prebuilt Shopify dropshipping stores that you can try for free for 3 days. After the trial, you can keep hosting your store through Shopify with a special offer of $1 per month for 3 months, and then it costs $39 per month. They don’t do any advertising for your store, so you are responsible for promoting it. There are no hidden fees or recurring costs from Ecom Websites themselves, just the Shopify hosting fees.
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Cancelling a subscription with Ecom Websites (Lightspeed eCom) requires contacting their billing department via email, which can introduce delays in response time. The process is not automated and lacks straightforward cancellation options online, making it moderately difficult compared to services with instant or self-service cancellation.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Ecom Websites subscription.
How to Cancel Ecom Websites: Step by Step
If you purchased through Credit Card:
- Log in to your account on ecom-websites.com.
- Navigate to the Account Settings section.
- Choose Billing from the options available.
- Find the Subscriptions section and select the subscription you wish to cancel.
- Click on the Cancel Subscription button.
- Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity page.
- Find the transaction linked to your subscription with Ecom Websites.
- Click on the transaction to view details.
- Select Manage Subscription.
- Click on Cancel and confirm the cancellation.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your name at the top of the screen.
- Select Subscriptions.
- Find the subscription for Ecom Websites.
- Tap on the subscription, then select Cancel Subscription.
- Confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three lines).
- Select Subscriptions.
- Find your subscription with Ecom Websites.
- Tap on it and select Cancel Subscription.
- Follow the prompts to confirm cancellation.
If you need assistance, here's how you can get in touch with Ecom Websites's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Ecom Websites Refund
- Don’t give reasons for cancelling; just state you want to cancel and don’t want the service anymore.
- Keep language firm and direct—avoid justifications or explanations to reduce the chance of being persuaded to stay.
- Expect persistence with discounts or offers to keep you; be prepared to say no multiple times.
- Cancel early in the billing cycle to avoid further charges while still using the paid period.
- Use multiple channels if needed—call customer service, send emails with cancellation requests and record all attempts.
- Document all communication including dates, times, names of representatives spoken to, and what was said.
- Escalate politely by asking to speak to supervisors if front-line reps refuse to cancel.
- Try changing payment methods to block future charges when cancellation is difficult.
- Use the cancellation process to solicit discounts by attempting to cancel, then reviewing any retention offers before confirming cancellation.
- Be patient—cancellation may require multiple attempts and persistent follow-up.
Why Do People Request Refunds from Ecom Websites
- Unexpected charges or billing errors on the account.
- Poor product quality compared to expectations.
- Delayed or missing deliveries causing frustration.
- Difficult cancellation process making them want to avoid subscription.
- Better pricing or offers available from competitors.
- Change in personal finances leading to cutting unnecessary expenses.
- Lack of use or no longer needing the products/services.
- Negative customer service experience impacting loyalty.
- Product or subscription didn’t match description on the website.
- Technical issues with website or app hindering usage.
- Accidental subscription or unintentional sign-up.
- Privacy concerns related to data handling.
- Unclear terms and conditions causing dissatisfaction.
- Change in preferences or lifestyle.
- Subscription auto-renewal not being noticed causing surprise charges.
Ecom Websites Refund Script
Script
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Dear Ecom Websites, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Ecom Websites Refund Policy
Ecom Websites offers a 3-day free trial for Shopify store hosting, followed by $1/month for 3 months, then $39/month. Customers can cancel anytime without contracts or hidden fees. The refund policy includes a 365-day guarantee: if you use the store for 365 days and don't make your money back, a full refund is provided. There are no refunds for cancellations before the 365 days or for other reasons.
The Easiest Way to Get a Ecom Websites Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Ecom Websites—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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