The Ultimate Step by Step Guide to Cancelling an Eklipse Subscription or Membership (eklipse.gg)
By
Bella K.
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Published
Invalid Date
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Updated
August 12, 2025
Eklipse is a cool platform that helps gamers and content creators capture and share their best moments from streams and videos effortlessly. They offer subscription plans that allow users to access features like automatic clip generation and editing tools. If you see a charge from Eklipse, it’s probably for one of these plans that make creating and sharing highlights super easy!
Canceling a subscription with Eklipse requires navigating through their website or app, which can be somewhat confusing for users not familiar with the interface. Additionally, users may need to go through multiple steps or verify their identity, adding to the complexity.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Eklipse subscription.
How to Cancel Eklipse: Step by Step
If you purchased through Eklipse.gg:
Visit the Eklipse website and log into your account.
Go to the Account Settings or Subscription Management section.
Locate the Active Subscriptions tab.
Select the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Stripe:
Check your email for a receipt from Stripe related to your Eklipse subscription.
Open the email and locate the link to manage your subscription.
Click on the link to be redirected to the Stripe subscription management page.
Log in with the email address used for the purchase.
Select the subscription you wish to cancel.
Click on Cancel Subscription and follow any additional instructions.
Ensure you receive a cancellation confirmation via email.
If you purchased through PayPal:
Log into your PayPal account.
Navigate to the Settings (gear icon) in the upper right corner.
Select Payments and then Manage Automatic Payments.
Locate the Eklipse subscription from the list of active payments.
Click on the subscription to view details.
Select Cancel to stop future payments.
Confirm the cancellation when prompted and check for a confirmation message.
If you purchased through Apple (App Store):
Open the Settings app on your iOS device.
Tap on your name at the top of the screen.
Select Subscriptions.
Locate and tap on the Eklipse subscription.
Tap Cancel Subscription.
Confirm the cancellation by following the prompts.
You should receive an email confirmation from Apple shortly thereafter.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions from the menu.
Find the Eklipse subscription in your list.
Tap on the subscription and select Cancel Subscription.
Follow the prompts to confirm the cancellation.
Check your email for a confirmation of the cancellation.
How to Contact Eklipse
If you need assistance, here's how you can get in touch with Eklipse's support team.
Document everything: Keep records of your subscription details and any communications related to cancellations.
Contact through multiple channels: Try contacting customer service via live chat, email, and phone to increase your chances of a quick response.
Be polite but firm: Use a friendly tone but clearly express that you want to cancel to avoid confusion.
Ask for escalation: If the first representative can’t assist you, politely request to speak with a supervisor.
Utilize free trial period: If you’re within a trial period, emphasize that you were unaware of the subscription’s automatic renewal.
Offer feedback: Mention that you’re canceling due to specific reasons (e.g., cost, features) to potentially receive an offer or adjustment.
Be aware of timing: Attempt to cancel right before a billing cycle to avoid being charged again.
Check for hidden fees: Clarify whether there are any cancellation fees that might affect your decision.
Use social media: Brightly express your cancellation wishes on platforms like Twitter; companies often respond faster to public inquiries.
Follow up: After cancellation, ensure you receive confirmation via email or on the app to guard against unexpected charges.
Why Do People Request Refunds from Eklipse
Cost is too high compared to alternatives.
Not using the service frequently enough.
Lack of features available in the subscription.
Experiencing technical issues or bugs.
Change in personal interests or requirements.
Unsatisfactory customer support experience.
Service not meeting expectations.
Subscriptions are hard to manage or cancel.
Transitioning to a different platform.
Unwanted recurring payments.
Found a better combination of tools elsewhere.
Concerns about privacy or data security.
Eklipse Refund Script
Script
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Dear Eklipse, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Eklipse Refund Policy
Eklipse allows members to cancel their subscription at any time within your account settings, but cancellations take effect at the end of the current billing cycle. Refunds are not provided for any partial periods already billed, ensuring users can manage their membership according to their preferences without penalties.
The Easiest Way to Get a Eklipse Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Eklipse—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when canceling your subscription with Eklipse, as they may have terms that require you to submit your cancellation request well in advance of your billing cycle, or they may implement a notice period. Additionally, watch for any hidden fees, such as early-cancellation charges, that could catch you off guard if you're looking to discontinue your service immediately.
Cost is too high compared to alternatives.
Not using the service frequently enough.
Lack of features available in the subscription.
Experiencing technical issues or bugs.
Change in personal interests or requirements.
Unsatisfactory customer support experience.
Service not meeting expectations.
Subscriptions are hard to manage or cancel.
Transitioning to a different platform.
Unwanted recurring payments.
Found a better combination of tools elsewhere.
Concerns about privacy or data security.
Email address associated with the account
Password for account access
Subscription type (individual, team, etc.)
Billing cycle (monthly, yearly)
Payment method used (credit card, PayPal)
Account ID or username
Reason for cancellation
Confirmation of cancellation policy
Any promotional codes applied
Last invoice or bill received
Before cancelling your Eklipse subscription, be aware that you'll lose access to premium features like advanced analytics, custom overlays, and priority support, which enhance your streaming experience. Any saved clips or video data may also become inaccessible once your account is downgraded. Consider whether you’ll need to manually back up any important content before proceeding with the cancellation. Lastly, check if there are any cancellation fees or policies that could affect your final bill.
Eklipse allows members to cancel their subscription at any time within your account settings, but cancellations take effect at the end of the current billing cycle. Refunds are not provided for any partial periods already billed, ensuring users can manage their membership according to their preferences without penalties.
Yes, you will need your password to cancel your Eklipse subscription. If you’ve forgotten it, you can easily reset it by following this link: [Reset Password](https://eklipse.gg/reset-password). Make sure to have your account details handy to streamline the process!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Eklipse subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Eklipse account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Eklipse online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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