The Ultimate Step by Step Guide to Cancelling an El Faisan Subscription or Membership (elfaisan.com.mx)
By
Bella K.
|
Published
September 14, 2025
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Updated
September 15, 2025
El Faisan offers a variety of delicious food delivery options, focusing on authentic Mexican cuisine. They provide convenient subscription services, allowing customers to receive regular meals without the hassle of reordering each time. You might see a billing from them if you signed up for their meal plan, which makes enjoying tasty dishes easy and accessible!
Cancelling a subscription at El Faisan is generally straightforward, but it may require contacting customer service, which can be time-consuming. Clear instructions are typically provided, making it easier for users who follow the guidelines carefully.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a El Faisan subscription.
How to Cancel El Faisan: Step by Step
If you purchased through Credit/Debit Card:
Log in to your account at elfaisan.com.mx.
Navigate to the Account Settings section.
Click on Subscriptions.
Select the active subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow the prompts to confirm cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings by clicking the gear icon.
Select Payments and then Manage Pre-approved Payments.
Find the subscription for El Faisan.
Click on it and select Cancel to stop recurring payments.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find the subscription for El Faisan.
Tap on it and select Cancel Subscription.
Follow any prompts to confirm cancellation.
If you purchased through Apple (iTunes/App Store):
Open the Settings app on your iPhone or iPad.
Tap on your Name at the top.
Select Subscriptions.
Find and tap on the subscription for El Faisan.
Select Cancel Subscription.
Confirm the cancellation in the pop-up window.
If you purchased through a physical gift card:
Visit the nearest El Faisan location.
Bring the gift card and any related receipt.
Request assistance from a staff member at the counter.
Inform them you wish to cancel the subscription linked to the gift card.
Follow their instructions to finalize the cancellation.
How to Contact El Faisan
If you need assistance, here's how you can get in touch with El Faisan's support team.
Be Persistent: If the first attempt fails, keep calling until you get a representative willing to help.
Timing is Key: Call during off-peak hours, typically mornings or late evenings, to avoid long wait times.
Use a Calm Tone: Approach the cancellation request calmly, as aggressive behavior can lead to pushback.
Ask for a Supervisor: If you're not getting anywhere, politely request to speak to a supervisor to escalate the situation.
Gather Evidence: Have any previous communications or confirmation numbers ready to reference if needed.
Frame it as a Financial Decision: Mention budgeting or financial constraints to elicit more sympathetic responses.
Inquire About Policy: Ask about their cancellation policy or any hidden fees if you encounter resistance.
Request Confirmation: Ensure you get an email or written confirmation of the cancellation to avoid future charges.
Utilize Social Media: Publicly asking for help on platforms like Twitter can prompt quicker responses.
Know Your Rights: Familiarize yourself with consumer protection laws relevant to membership cancellations.
Why Do People Request Refunds from El Faisan
Financial constraints: Monthly bills becoming too burdensome.
Lack of usage: Membership not being utilized frequently enough.
Unsatisfactory service: Not meeting expectations or needs.
Crime concerns: Safety issues in the area affecting desire to participate.
Better alternatives: Finding a more suitable option elsewhere.
Changes in lifestyle: Life events impacting ability to engage or afford membership.
Inconvenience: Location or access problems making it difficult to attend.
Quality decline: Perceived decrease in service or product quality.
Customer service issues: Poor support or unresolved complaints.
Changes in personal interests: Shift in focus or hobbies not aligned with membership.
El Faisan Refund Script
Script
Copy
Dear El Faisan, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
El Faisan Refund Policy
El Faisan allows members to cancel their subscription at any time, but cancellations must be made before the next billing cycle to avoid being charged. Members can manage their subscriptions directly through their account settings on the website.
The Easiest Way to Get a El Faisan Refund
If you're frustrated trying to cancel your subscription, membership, or bill from El Faisan—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Before canceling your subscription with El Faisan, be cautious of potential hurdles like automatic renewal terms or hidden fees for early cancellation. While they may advertise cancellation at any time, read the fine print for any required notice periods or complicated procedures that could delay the process. Always check for possible penalties that could surprise you when trying to end your membership.
Financial constraints: Monthly bills becoming too burdensome.
Lack of usage: Membership not being utilized frequently enough.
Unsatisfactory service: Not meeting expectations or needs.
Crime concerns: Safety issues in the area affecting desire to participate.
Better alternatives: Finding a more suitable option elsewhere.
Changes in lifestyle: Life events impacting ability to engage or afford membership.
Inconvenience: Location or access problems making it difficult to attend.
Quality decline: Perceived decrease in service or product quality.
Customer service issues: Poor support or unresolved complaints.
Changes in personal interests: Shift in focus or hobbies not aligned with membership.
Account number or membership ID
Email address associated with the account
Full name of the account holder
Billing address
Last transaction date
Confirmation details of the subscription
Phone number for account verification
Reason for cancellation (if required)
Payment method used for the subscription
Cancellation policy details
Before cancelling your El Faisan subscription, be aware that you'll lose access to exclusive content, including special promotions and a wider selection of products. Additionally, consider your commitment to any ongoing benefits like discounts on future purchases or members-only events. Check the cancellation policy to avoid unexpected fees, and remember that some subscriptions might have a notice period before the cancellation takes effect.
El Faisan allows members to cancel their subscription at any time, but cancellations must be made before the next billing cycle to avoid being charged. Members can manage their subscriptions directly through their account settings on the website.
To cancel your subscription at El Faisan, you will need to log into your account, which requires your password. If you’ve forgotten your password, you can reset it by visiting the following link: [Reset Password](https://www.elfaisan.com.mx/reset-password). If you need further assistance, consider reaching out to their customer support for help.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your El Faisan subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your El Faisan account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel El Faisan online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests