ElementsofAI.com offers free access to their online AI courses for everyone. They do charge a fee if you want a certificate for completing certain courses, like the Building AI course, which you can pay for using Visa, MasterCard, and some local Finnish payment methods. If you see a charge from them, it's likely because you bought one of these paid certificates. They also have a refund policy where you can get your money back within 14 days of payment or before completing the course and getting the certificate.
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The process to cancel or delete the account requires logging in, navigating to settings, and requesting account deletion, followed by email communications. It is relatively straightforward but involves multiple steps and waiting for email confirmation, making it moderately easy for consumers to complete.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a elementsofai subscription.
How to Cancel elementsofai: Step by Step
If you purchased through credit card:
- Log into your account at tmc.mooc.fi/login using your email and password.
- Click on your email address in the top right corner.
- Select the Settings tab.
- Click on Request deleting account at the bottom of the page.
- Check your email for instructions on how to complete the account deletion request.
If you purchased through PayPal:
- Visit the Elements of AI course website and log into your account.
- Click on your email address in the top right corner.
- Select the Settings tab.
- Click on Request deleting account at the bottom of the page.
- Follow the instructions sent to your email.
If you purchased through another service or payment provider:
- Log into your account at tmc.mooc.fi/login.
- Click on your email address in the top right corner.
- Open the Settings tab.
- Click on Request deleting account at the bottom of the page.
- Provide additional details if necessary, and follow any email instructions.
If you need assistance, here's how you can get in touch with elementsofai's support team.
Phone
The phone is not available.
Site
The site is not available.
Tips and Tricks for Getting a elementsofai Refund
- Act quickly upon deciding to cancel; don’t delay the process.
- Use precise language like "cancel subscription immediately" or "stop billing as of today" to avoid misunderstandings.
- Document all interactions with customer service via screenshots or emails for evidence in case of disputes.
- Request confirmation emails or cancellation numbers to confirm your subscription has been canceled.
- If an online cancellation fails, try contacting support through multiple channels like email, phone, or social media.
- Escalate the issue to supervisors or managers if initial customer service reps are unhelpful.
- Time your cancellation close to the billing date to minimize recurring charges.
- Check for refund eligibility on recently charged payments and ask firmly but politely for refunds.
- Turn off any auto-renewal settings if available to avoid future charges.
- Be persistent and polite; sometimes multiple follow-ups are needed for success.
Why Do People Request Refunds from elementsofai
- Course content not meeting expectations - Learners may find the material too advanced, too basic, or not relevant to their needs.
- Insufficient time to complete the course - Personal or professional commitments may prevent learners from finishing in the allotted time.
- Financial reasons - Learners may seek refunds due to changes in financial situations or perceiving the course as not worth the cost.
- Technical difficulties - Issues with accessing course materials or platform usability can lead to cancellation requests.
- Better alternatives found - Learners may discover other courses or platforms that better suit their learning preferences.
- Lack of engagement or motivation - Some learners may lose interest or motivation to continue the course.
- Completed course before refund period ends - Refunds are often only allowed within a specific time frame or until course completion.
elementsofai Refund Script
Script
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Dear elementsofai, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
elementsofai Refund Policy
Elements of AI offers free access to course content, but paid services like certification require a fee. You can cancel your purchase and get a refund within 14 days of payment or until you have completed the course and earned your certificate, whichever comes first. Refunds are requested by contacting support via the provided email.
The Easiest Way to Get a elementsofai Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from elementsofai—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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