The Ultimate Step by Step Guide to Cancelling an Emily's Chocolates Subscription or Membership (emilyschocolates.com)
By
Bella K.
|
Published
September 7, 2025
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Updated
September 8, 2025
Emily's Chocolates offers delicious handmade chocolates and a convenient subscription service for chocolate lovers. You can sign up to receive monthly boxes of sweet treats, making it easy to enjoy the best flavors or share them with friends. The subscription is perfect for anyone who wants a regular supply of indulgent chocolates without the hassle of ordering each time. If you see a charge from them, it’s probably for your tasty monthly delivery!
Cancelling a subscription at Emily's Chocolates involves following a straightforward process, but may require contacting customer service if there are hurdles. Overall, it's relatively easy but may take some time to ensure everything is processed correctly.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Emily's Chocolates subscription.
How to Cancel Emily's Chocolates: Step by Step
If you purchased through emilyschocolates.com:
Visit the emilyschocolates.com website and log in to your account.
Navigate to the Account Settings section.
Select Subscriptions from the dropdown menu.
Locate the subscription you wish to cancel.
Click on the Cancel Subscription button next to the active subscription.
Confirm your cancellation by clicking Yes on the confirmation prompt.
If you purchased through a mobile app (iOS):
Open the Settings app on your iPhone.
Tap on your Apple ID at the top of the screen.
Go to Subscriptions.
Find Emily's Chocolates in the list.
Select it and tap on Cancel Subscription.
Confirm the cancellation by tapping Confirm.
If you purchased through a mobile app (Android):
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find and select Emily's Chocolates.
Tap Cancel Subscription.
Follow the on-screen instructions for confirmation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on Settings (gear icon) in the upper right corner.
Select Payments.
Click on Manage automatic payments.
Find Emily's Chocolates in your list of merchants.
Click on Cancel under the subscription details.
Confirm your cancellation when prompted.
If you purchased through Stripe:
Check your email for a confirmation email from Stripe regarding your subscription.
Locate the link to manage your subscription within the email.
Click on the link to access your subscription management page.
Select Cancel Subscription.
Follow the on-screen instructions to confirm the cancellation.
How to Contact Emily's Chocolates
If you need assistance, here's how you can get in touch with Emily's Chocolates's support team.
Tips and Tricks for Getting a Emily's Chocolates Refund
Contact during non-peak hours: Call or chat on weekdays early in the morning or late in the evening.
Be polite but firm: Use a calm tone and state your request clearly without emotional language.
Prepare your account details: Have your subscription information handy to expedite the process.
Ask for a supervisor: If the first representative isn't helpful, politely request to speak with a manager.
Use social media: Sometimes posting your issue on platforms like Twitter can get a quicker response.
Send an email: Follow up your call with a formal email detailing your cancellation request.
Check for hidden fees: Ask specifically about cancellation fees or penalties to avoid surprises.
Request confirmation: Always ask for confirmation of your cancellation via email or message.
Try a different method: If calling doesn’t work, try cancelling through their website or mobile app.
Know your rights: Familiarize yourself with consumer protection laws relevant to subscriptions.
Timing matters: Attempt to cancel just before the billing cycle to avoid getting charged again.
Leverage incentives: Mention any offers or promotions you received that you didn’t use to negotiate better terms.
Document everything: Keep a record of who you spoke to, the date and time, and what was discussed.
Why Do People Request Refunds from Emily's Chocolates
Financial constraints make it difficult to maintain the subscription.
Change in taste, leading to less interest in chocolate products.
Low frequency of use, resulting in unnecessary expenses.
Quality concerns with recent shipments not meeting expectations.
Better alternatives found with other chocolate providers.
Shipping issues causing delays or damaged products.
Increased prices making it feel less valuable.
Personal dietary changes restricting chocolate consumption.
Too many promotions making it feel overwhelming or confusing.
Customer service issues experienced while trying to resolve problems.
Emily's Chocolates Refund Script
Script
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Dear Emily's Chocolates, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Emily's Chocolates Refund Policy
Emily's Chocolates allows members to cancel their subscription at any time through their account settings. Cancellations will take effect at the end of the current billing cycle, ensuring you won't be charged again after the next shipment. No penalties or fees are applied for canceling your membership.
The Easiest Way to Get a Emily's Chocolates Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Emily's Chocolates—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Emily's Chocolates may employ tactics like requiring you to navigate through multiple steps to cancel your subscription or might offer enticing discounts that encourage you to stay. There could also be fine print in their terms that locks you into a commitment period or imposes early cancellation fees, so always read the cancellation policy thoroughly before subscribing.
Financial constraints make it difficult to maintain the subscription.
Change in taste, leading to less interest in chocolate products.
Low frequency of use, resulting in unnecessary expenses.
Quality concerns with recent shipments not meeting expectations.
Better alternatives found with other chocolate providers.
Shipping issues causing delays or damaged products.
Increased prices making it feel less valuable.
Personal dietary changes restricting chocolate consumption.
Too many promotions making it feel overwhelming or confusing.
Customer service issues experienced while trying to resolve problems.
Account number
Email address
Billing information
Subscription type
Reason for cancellation
Last payment date
Contact information
Confirmation of cancellation
Terms and conditions of cancellation
Customer service contact
Before cancelling your subscription to Emily's Chocolates, be aware that you will lose access to exclusive members-only flavors and discounts that aren't available to regular customers. Additionally, any pending orders or rewards points may become void, so it’s essential to use them before cancelling. Remember that cancellation may impact any personalized chocolate selections curated just for you. Finally, consider the timing of your cancellation to avoid being billed for the next subscription cycle.
Emily's Chocolates allows members to cancel their subscription at any time through their account settings. Cancellations will take effect at the end of the current billing cycle, ensuring you won't be charged again after the next shipment. No penalties or fees are applied for canceling your membership.
To cancel your subscription for Emily's Chocolates, you will need your password for verification purposes. If you've forgotten your password, you can easily reset it at this link: https://www.emilyschocolates.com/reset-password. If you prefer, you can also contact their customer service for assistance without needing to log in.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Emily's Chocolates subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Emily's Chocolates account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Emily's Chocolates online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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