Epic Books is an online platform where you can subscribe to access a huge library of children's books. With a monthly subscription, you get unlimited reading for your kids, allowing them to explore a variety of stories and educational content. It’s a fun way to encourage your little ones to read more, and if you see a charge from them, it’s probably for your subscription plan!
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The process to cancel a subscription to Epic Books is relatively straightforward, but it may require navigating through account settings. Some users might find it slightly cumbersome due to the number of steps involved.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Epic Books subscription.
How to Cancel Epic Books: Step by Step
If you purchased through epicbooks.ca:
- Visit the Epic Books website and log in to your account.
- Click on your profile icon at the top right corner.
- Select Account Settings from the dropdown menu.
- Navigate to the Subscriptions section.
- Locate the active subscription you wish to cancel.
- Click on the Cancel Subscription button next to it.
- Follow the prompts to confirm the cancellation.
If you purchased through a third-party billing service (e.g., Apple or Google Play):
- Open the App Store or Google Play Store on your device.
- Navigate to your account by tapping on your profile icon.
- Select Subscriptions.
- Find the Epic Books subscription in your list of active subscriptions.
- Tap on the Cancel Subscription option.
- Follow any additional instructions to confirm cancellation.
If you purchased through Paypal:
- Log into your PayPal account.
- Navigate to the Settings icon (gear icon) in the top right corner.
- Select Payments from the menu.
- Click on Manage Automatic Payments.
- Find the Epic Books payment in the list and click on it.
- Click the Cancel button to stop payments.
- Confirm the cancellation when prompted.
If you purchased with a credit/debit card directly:
- Contact Epic Books customer support via the Contact Us page on their website.
- Select your inquiry type as Subscription Cancellation.
- Provide your account details and inform them you’d like to cancel your subscription.
- Wait for confirmation from their support team regarding the cancellation.
If you need assistance, here's how you can get in touch with Epic Books's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Epic Books Refund
- Document Everything: Keep records of cancellation requests and any responses from customer service.
- Use Live Chat: If available, live chat can be quicker and more effective than email or phone calls.
- Be Polite but Firm: Start the conversation with a friendly tone but clearly express your intent to cancel.
- Timing is Key: Call during non-peak hours, like early mornings or late evenings, to reduce wait times.
- Ask for Confirmation: Request a confirmation email or message after you've cancelled to avoid any billing surprises.
- Escalate if Necessary: Don’t hesitate to ask to speak with a manager if the initial representative isn’t helpful.
- Leverage Social Media: If you encounter difficulties, consider reaching out through social platforms for quicker responses.
- Try the "I've Found a Better Option" Angle: Mentioning you've found a better deal can sometimes prompt the agent to offer incentives to keep you.
- Inquire About Fees: Confirm if there are any cancellation fees and insist on a waiver if applicable.
- Stay Vigilant: Monitor your bank statements even after cancellation to ensure no unexpected charges occur.
Why Do People Request Refunds from Epic Books
- Financial constraints make it difficult to maintain monthly payments.
- Limited usage of the service.
- Preference for free alternatives.
- Dissatisfaction with the selection of books.
- Children’s reading interests have changed.
- Technical issues or frustrations with the app.
- Moving to an area with limited access to the service.
- Desire for a one-time purchase rather than a subscription.
- Feeling of overwhelm with selected content.
- Lack of customer support when issues arise.
- Subscriptions become redundant due to other services.
- Concerns about privacy and data usage.
- Pursuing more interactive reading experiences.
- Deciding to focus on traditional print books.
Epic Books Refund Script
Script
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Dear Epic Books, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Epic Books Refund Policy
Epic Books allows members to cancel their subscription at any time without any fees. To terminate your membership, simply log into your account and follow the cancellation process. Once cancelled, you'll retain access to your benefits until the end of your current billing cycle.
The Easiest Way to Get a Epic Books Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Epic Books—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
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