Eros Now is an online streaming platform that focuses on Indian movies, music, and TV shows, offering a wide range of content for viewers to enjoy. They provide subscription plans that let you access all their films and shows without ads, making it easy to binge-watch your favorites. If you see a charge from them, it’s likely for your monthly subscription to keep enjoying their entertainment!
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Cancelling a subscription on Eros Now involves navigating their website and locating the cancellation option, which can be somewhat confusing for users. While it's not overly difficult, the process may require multiple clicks and some time to find the right section.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Eros Now subscription.
How to Cancel Eros Now: Step by Step
If you purchased through the Eros Now website:
- Go to the Eros Now website and log in to your account.
- Navigate to your Profile by clicking on your name or icon in the top right corner.
- Select Account Settings.
- Click on Subscription under the account settings menu.
- Select Cancel Subscription.
- Follow the prompts to confirm the cancellation.
- You will receive a confirmation email notifying you of the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Select Eros Now from the list of subscriptions.
- Tap on Cancel Subscription.
- Follow the prompts to finalize the cancellation.
If you purchased through Apple (iOS):
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top to access your Apple ID.
- Select Subscriptions.
- Find and tap on Eros Now in your list of subscriptions.
- Tap on Cancel Subscription.
- Confirm the cancellation.
If you purchased through Amazon:
- Go to the Amazon website and log in to your account.
- Navigate to Accounts & Lists in the top right corner.
- Select Your Memberships & Subscriptions.
- Find Eros Now under your subscriptions.
- Click on Manage Subscription.
- Choose Cancel Subscription and confirm.
If you need assistance, here's how you can get in touch with Eros Now's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Eros Now Refund
- Contact customer support via live chat or email for immediate assistance.
- Use a calm and polite tone when communicating your request.
- Be direct—state that you wish to cancel your subscription without elaborating.
- Mention billing issues or feelings of dissatisfaction to strengthen your case.
- Ask for confirmation of cancellation to avoid future charges.
- Timing is critical; try to contact them at off-peak hours for shorter wait times.
- If you encounter resistance, escalate to a supervisor to get better results.
- Keep a record of all communication for reference if needed later.
- If cancellation fails, consider using your bank’s chargeback option for unauthorized charges.
- Utilize social media to make your cancellation request if all else fails, as public visibility can prompt quicker action.
Why Do People Request Refunds from Eros Now
- High monthly fees compared to competitors.
- Lack of new content or updates.
- Poor streaming quality during peak hours.
- Inadequate customer support when issues arise.
- User interface is confusing or not user-friendly.
- Limited device compatibility or accessibility.
- Subscription auto-renewal without clear notification.
- Content library doesn't match interests or preferences.
- Technical issues or frequent outages.
- Shifts in personal finances leading to budget cuts.
Eros Now Refund Script
Script
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Dear Eros Now, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Eros Now Refund Policy
Eros Now allows members to cancel their subscription at any time through their account settings. Once canceled, users will retain access to the service until the end of the current billing cycle, but they will not be charged for the next period.
The Easiest Way to Get a Eros Now Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Eros Now—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
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