Even Realities makes smart glasses called Even G1, which cost $599 for the base model, with extra costs for prescription lenses or clip-on sunglasses. The company offers a subscription service for a Pro translation feature that starts at $4.99 per month. So if you see a bill from Even Realities, it might be for the smart glasses you bought or the monthly fee for the translation subscription. The glasses have smart tech built-in to help with things like translation and hearing assistance.
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Cancelling a subscription or order at Even Realities involves contacting support and waiting for a response, which generally comes within 24 hours. There are some follow-up emails and attempts to retain customers, but the overall process is relatively straightforward with typical customer support channels.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a evenrealities subscription.
How to Cancel evenrealities: Step by Step
If you purchased through Evenrealities.com:
- Open your email account associated with your Evenrealities subscription.
- Create a new email addressed to support@evenrealities.com.
- In the email subject line, write 'Account Deletion Request'.
- In the body of the email, clearly state your request and include the account name you wish to delete.
- Send the email and wait for a confirmation response regarding your account cancellation.
- Please note: Your account will be terminated as soon as reasonably practical after the request is processed.
- Be aware that you will not be able to retrieve any content or information associated with that account after cancellation.
If you need assistance, here's how you can get in touch with evenrealities's support team.
Tips and Tricks for Getting a evenrealities Refund
- Contact support directly via their email (support@evenrealities.com) for cancellation requests, as this usually triggers a response within 24 hours.
- Be clear and firm in the cancellation request to avoid back-and-forth and emphasize you want to cancel immediately.
- Prepare to respond to follow-up emails that may question your decision or mention loss of promotional offers—stand firm on cancellation.
- Use Instagram messaging for potentially faster support response compared to traditional email.
- Timing can matter: Try to send cancellation requests early in the week or before business hours for quicker responses.
- Escalate by repeating requests if no response after 24-48 hours, referencing previous communication to push for action.
- Keep records of all communication including emails and messages for evidence if dispute arises.
- Do not rely on website cancellation buttons only as support email contact is more effective according to users.
Why Do People Request Refunds from evenrealities
- High translation pricing: Users perceive the translation feature cost as predatory and excessively expensive, at $0.10 per minute, without affordable subscription plans.
- Lack of proper subscription options: The service lacks unlimited or reasonable subscription plans, relying on costly pay-per-minute pricing models.
- Underwhelming core features: Spatial computing is reported as laggy, with a narrower field of view than advertised.
- Short battery life: Device battery lasts about 3 hours, which users find insufficient for the price.
- High overall price: The $700 price tag is seen as unjustified given the product's performance and service limitations.
- Dissatisfaction with pricing model: Users believe the pricing strategy could lead to product failure and alienate potential users.
- Desire for a more accessible free trial or initial offer: Users want more accessible free translation features to evaluate the product before committing.
- Cancellation process issues: Although not specific to EvenRealities, users generally face difficulty in subscription cancellations due to poor cancellation process design and lack of customer feedback capture mechanisms.
evenrealities Refund Script
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Dear evenrealities, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
evenrealities Refund Policy
Even Realities does not explicitly provide detailed information about its membership or subscription bill cancellation policy on its publicly accessible policies pages. Users may need to contact Even Realities customer support directly for specific guidance on canceling membership or subscriptions. No direct cancellation policy details were found on the official Even Realities website or its support pages as of this search.
The Easiest Way to Get a evenrealities Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from evenrealities—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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