The Ultimate Step by Step Guide to Cancelling an Excite Foundry Subscription or Membership (excitefoundry.com)
By
Bella K.
|
Published
September 9, 2025
|
Updated
September 10, 2025
Excite Foundry is a company that helps businesses manage their online presence and grow through various services. They offer subscription plans that include tools for marketing, website creation, and customer engagement features. If you see a charge from them, it likely relates to these helpful services aimed at making your favorite brands more accessible and better connected with you!
Cancelling a subscription with Excite Foundry is relatively straightforward, involving a clear cancellation process. However, users may experience minor delays in receiving confirmation of the cancellation.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Excite Foundry subscription.
How to Cancel Excite Foundry: Step by Step
If you purchased through excitefoundry.com:
Visit the excitefoundry.com website.
Log in to your account using your email and password.
Navigate to your account settings by clicking on your profile icon.
Select the "Subscriptions" or "Billing" section.
Find the active subscription you wish to cancel.
Click on the "Cancel Subscription" button next to the subscription.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access your Apple ID settings.
Select "Subscriptions" to view all active subscriptions.
Find Excite Foundry in the list and tap on it.
Tap on "Cancel Subscription" and confirm your choice.
You will receive a confirmation email from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon (three horizontal lines) in the upper left corner.
Select "Subscriptions" from the menu.
Find Excite Foundry in your list of subscriptions.
Tap on it and select "Cancel Subscription."
Follow the prompts to confirm the cancellation.
You will receive a confirmation email from Google Play.
If you purchased through PayPal:
Log in to your PayPal account.
Click on "Settings" (gear icon) in the upper right corner.
Select "Payments" and then "Manage payments."
Locate Excite Foundry in your list of pre-approved payments.
Click on it to access payment details.
Select "Cancel" to stop future payments to Excite Foundry.
You will receive a confirmation email from PayPal.
If you purchased through Amazon:
Log in to your Amazon account.
Go to "Your Account" from the menu.
Select "Your Memberships and Subscriptions."
Find Excite Foundry in the list of subscriptions.
Click on "Manage Subscription."
Select "Cancel Subscription" and follow the prompts to confirm.
You will receive a confirmation email from Amazon.
How to Contact Excite Foundry
If you need assistance, here's how you can get in touch with Excite Foundry's support team.
Tips and Tricks for Getting a Excite Foundry Refund
Document everything: Keep records of all communications and confirmations related to your cancellation.
Call rather than email: Users report better success rates when speaking directly to customer service representatives.
Be polite but firm: Approach the conversation calmly while clearly stating your intent to cancel.
Use the right timing: Call just before the billing cycle begins to avoid being charged for the next period.
Ask to speak to a supervisor: If the initial rep cannot help, escalating to a supervisor can yield better results.
Leverage cancellation offers: Sometimes, asking to cancel may trigger special retention offers that can work in your favor.
Be aware of “cancelation terms”: Know the specific terms for your subscription to avoid pushbacks.
Use social media: Posting your issue publicly may prompt quicker response and resolution from the company.
Know your rights: Familiarize yourself with consumer protection laws that pertain to subscription services.
Escalate strongly: If faced with resistance, reiterate that you will file a dispute with your credit card company if they refuse to cancel.
Try using different channels: If phone support fails, switch to chat or even reach out via their social media for assistance.
Follow up: After cancellation, follow up to ensure you aren’t charged in the next billing cycle.
Why Do People Request Refunds from Excite Foundry
Financial constraints make it difficult to continue payments.
Lack of usage or engagement with the service.
Content dissatisfaction with the offerings or features.
Better alternatives available at a lower cost.
Poor customer service experiences.
Change in personal circumstances leading to the need for cancellation.
Technical issues that affect usability.
Privacy concerns regarding personal data and security.
Unclear billing practices or charges.
Subscription fatigue from managing multiple memberships.
Excite Foundry Refund Script
Script
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Dear Excite Foundry, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Excite Foundry Refund Policy
Excite Foundry allows members to cancel their subscription at any time through their account settings or by contacting customer support. All cancellations take effect at the end of the current billing cycle, and members will not receive a refund for any unused portion of the subscription.
The Easiest Way to Get a Excite Foundry Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Excite Foundry—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Excite Foundry may implement tactics such as requiring a lengthy cancellation process, embedding terms that mandate advance notice, or attaching early cancellation fees to discourage immediate termination of your subscription. It's crucial to thoroughly review their terms of service for any clauses that could bind you or incur additional charges, as these could lead to frustration if you decide to cancel.
Financial constraints make it difficult to continue payments.
Lack of usage or engagement with the service.
Content dissatisfaction with the offerings or features.
Better alternatives available at a lower cost.
Poor customer service experiences.
Change in personal circumstances leading to the need for cancellation.
Technical issues that affect usability.
Privacy concerns regarding personal data and security.
Unclear billing practices or charges.
Subscription fatigue from managing multiple memberships.
Account Email Address
Account Username or ID
Last Payment Date
Subscription Type
Reason for Cancellation
Billing Information
Confirmation of Terms and Conditions
Customer Support Contact Information
Previous Communication with Support
Security Verification (if applicable)
Before cancelling your Excite Foundry subscription, be aware that you will lose access to exclusive content, resources, and community features that can enhance your creative projects. Additionally, consider if you're in the middle of any ongoing workshops or challenges, as cancelling now may affect your participation. Finally, check if there are any cancellation fees or notice periods required to avoid being charged for the next billing cycle.
Excite Foundry allows members to cancel their subscription at any time through their account settings or by contacting customer support. All cancellations take effect at the end of the current billing cycle, and members will not receive a refund for any unused portion of the subscription.
To cancel your subscription with Excite Foundry, you will need your password to log into your account. If you’ve forgotten your password, you can easily reset it by visiting the following link: [Reset Password](https://excitefoundry.com/reset-password). Make sure to have your login details handy to complete the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Excite Foundry subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Excite Foundry account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Excite Foundry online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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