The Ultimate Step by Step Guide to Cancelling an Express Healthcare Subscription or Membership (expresshealthcare.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Express Healthcare is a service that helps people manage their health more easily. They offer subscriptions that can include things like virtual doctor visits, access to health resources, and wellness tips. If you see a charge from them, it’s likely for a subscription that gives you ongoing support for your health needs. It's a convenient way to stay on top of your well-being!
Cancelling a subscription can involve navigating through customer service channels, which may take time and can be frustrating. However, their website typically provides options and support for cancellations, making it moderately manageable.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Express Healthcare subscription.
How to Cancel Express Healthcare: Step by Step
If you purchased through expresshealthcare.com:
Visit expresshealthcare.com.
Log in to your account using your credentials.
Navigate to the Account Settings or Subscription Management section.
Locate the active subscription you wish to cancel.
Click on the Cancel Subscription option.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the Settings app on your device.
Tap your name at the top to access your Apple ID.
Select Subscriptions.
Find and select the subscription for Express Healthcare.
Tap Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon (three horizontal lines) in the upper-left corner.
Select Subscriptions.
Find the subscription to Express Healthcare and tap on it.
Tap Cancel Subscription.
Confirm the cancellation following the on-screen instructions.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings gear icon.
Select Payments followed by Manage Automatic Payments.
Find and select the payment to Express Healthcare.
Click on Cancel or Cancel Automatic Payments.
Confirm the cancellation.
How to Contact Express Healthcare
If you need assistance, here's how you can get in touch with Express Healthcare's support team.
Tips and Tricks for Getting a Express Healthcare Refund
Document Everything: Keep records of your subscription details, payment history, and any correspondence.
Timing is Key: Call during business hours early in the month for better chances of reaching helpful representatives.
Be Polite and Firm: Start the conversation calmly; a positive tone may yield better results.
Ask for Cancellation Specifically: Clearly state that you want to cancel to avoid any confusion with downtime or billing.
Use the Right Language: Phrases like "I've decided to discontinue my membership" can be more effective than "I want to cancel."
Escalate if Necessary: If the first representative isn’t helpful, don’t hesitate to ask for a supervisor.
Leverage Promotions: Sometimes mentioning that you’re considering other services can prompt agents to offer discounts instead of cancellation.
Email for Confirmation: Follow up with an email requesting written confirmation of your cancellation.
Social Media Outreach: Sometimes posting on platforms like Twitter can elicit a quicker response from customer service.
Look for Hidden Fees: Before cancelling, ask about any cancellation fees or unusual charges that might be applied.
Utilize the 'Cooling Off' Period: If applicable, know your rights about a grace period to cancel without penalties.
Check for Alternatives: Some users have had luck by requesting a temporary pause instead of a full cancellation.
Follow Up: After cancellation, check your bank statements to ensure no further charges occur.
Why Do People Request Refunds from Express Healthcare
High costs not aligning with budget.
Lack of usage or infrequent visits.
Unsatisfactory services received.
Difficulty in scheduling appointments.
Long wait times for services.
Change in personal circumstances, such as moving.
Better offers from competing providers.
Limited access to desired healthcare specialists.
Frustration with billing issues.
Desire for a more personalized healthcare experience.
Express Healthcare Refund Script
Script
Copy
Dear Express Healthcare, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Express Healthcare Refund Policy
Express Healthcare allows members to cancel their subscription at any time by providing a written notice. However, cancellation requests must be submitted before the next billing cycle to avoid being charged for the upcoming month. It is recommended to review the specific terms associated with your membership for any additional conditions.
The Easiest Way to Get a Express Healthcare Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Express Healthcare—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when considering cancellation with Express Healthcare, as they may implement tactics like requiring you to call customer service to cancel, making it a hassle to go through the process. Additionally, check for any obscure terms in the contract that could involve early cancellation fees or auto-renewal clauses, which might lock you in longer than anticipated. Always review the fine print to avoid unwanted charges.
High costs not aligning with budget.
Lack of usage or infrequent visits.
Unsatisfactory services received.
Difficulty in scheduling appointments.
Long wait times for services.
Change in personal circumstances, such as moving.
Better offers from competing providers.
Limited access to desired healthcare specialists.
Frustration with billing issues.
Desire for a more personalized healthcare experience.
Account Number
Email Address associated with the account
Phone Number on the account
Billing Address
Reason for Cancellation
Subscription Type or Membership Level
Last Payment Date
Confirmation of Identity (e.g., security questions)
Cancellation Policy details
Future Payment Schedule or Cycle
Before cancelling your Express Healthcare subscription, be aware that you will lose access to exclusive medical articles, research updates, and industry news that can help keep you informed. Additionally, any saved content or personalized health tools associated with your account will no longer be available. It's also important to check if there are any cancellation fees or notice periods required, as this could affect the timing of your cancellation. Lastly, consider whether you want to explore any alternative plans or features that might better suit your needs.
Express Healthcare allows members to cancel their subscription at any time by providing a written notice. However, cancellation requests must be submitted before the next billing cycle to avoid being charged for the upcoming month. It is recommended to review the specific terms associated with your membership for any additional conditions.
To cancel your subscription with Express Healthcare, you will need your password to access your account. If you’ve forgotten it, you can easily reset it by visiting [this link](https://expresshealthcare.com/reset-password). However, if you prefer assistance, you can also reach out to their customer support via phone or chat for help with your cancellation.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Express Healthcare subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Express Healthcare account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Express Healthcare online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Express Healthcare May Show Up On Your Statement As:
Express Healthcare Express Health ExpressHealthcare.com EH Medical Services Express Health Services
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savings for customers. ² Average requests times may vary depending on volume of requests
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