The Ultimate Step by Step Guide to Cancelling an Express Premium Subscription or Membership (expresspremium.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Express Premium offers subscription services that make it easy for you to access a variety of content and products. They handle monthly billings so you can enjoy your favorite shows, music, or other perks without hassle. If you see a charge from them, it’s likely for a subscription you signed up for that gives you extra benefits or exclusive access. It’s all about providing a better experience with your favorite entertainment!
Canceling a subscription often involves navigating through multiple steps and may require contacting customer support. Some users report frustration with the process, indicating it's not entirely straightforward.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Express Premium subscription.
How to Cancel Express Premium: Step by Step
If you purchased through expresspremium.com:
Visit expresspremium.com and log in to your account.
Navigate to the Account Settings section.
Select Subscriptions from the navigation menu.
Find the subscription you wish to cancel and click on Manage Subscription.
Click on the Cancel Subscription button.
Follow the on-screen prompts to confirm your cancellation.
If you purchased through Apple:
Open the App Store on your device.
Tap your profile icon at the top right corner.
Select Subscriptions.
Find the expresspremium subscription and tap on it.
Tap Cancel Subscription and confirm your selection.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the profile icon at the top right corner.
Select Payments & subscriptions.
Tap Subscriptions.
Find the expresspremium subscription and tap on it.
Tap Cancel subscription and confirm your choice.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings (gear icon) at the top right.
Select Payments.
Click on Manage automatic payments.
Locate the expresspremium subscription and select it.
Click on Cancel and confirm your action.
How to Contact Express Premium
If you need assistance, here's how you can get in touch with Express Premium's support team.
Tips and Tricks for Getting a Express Premium Refund
Call instead of using online forms: Many users found success by speaking directly to a representative, explaining their situation clearly.
Be prepared to negotiate: Have a counter-offer ready; sometimes, mentioning that you might be switching to a competitor can persuade them.
Ask for a manager: If the initial representative is unhelpful, politely ask to escalate the issue to a manager.
Use specific language: Clearly state "I want to cancel my subscription" instead of vague requests.
Timing matters: Call during off-peak hours, typically early in the morning or late in the evening, to reduce wait times.
Plead your case: If you're canceling due to financial hardship, express this politely; many companies offer concessions.
Document everything: Keep a record of all communications, including dates and names of representatives.
Utilize social media: Sometimes posting your issue on Twitter or Facebook can expedite the process due to public visibility.
Follow up: If you don’t see the cancellation reflected in your account within a few days, call back to confirm.
Check existing complaints: Referencing common frustrations found by others online may give you additional leverage.
Why Do People Request Refunds from Express Premium
Financial constraints making it difficult to afford the subscription.
Lack of usage or engagement with the service.
Unsatisfactory service quality not meeting expectations.
Difficulty navigating the platform or using features.
Switching to a competitor offering better value or features.
Change in personal circumstances affecting the need for the service.
Technical issues causing frustration during use.
Increased pricing without added value.
Limited content or offerings that are relevant.
Poor customer support experiences leading to dissatisfaction.
Express Premium Refund Script
Script
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Dear Express Premium, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Express Premium Refund Policy
Express Premium allows members to cancel their subscription at any time, with cancellations effective at the end of the current billing cycle. Members are encouraged to manage their account settings to ensure a smooth cancellation process and avoid unexpected charges.
The Easiest Way to Get a Express Premium Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Express Premium—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Express Premium may employ tactics like requiring notice periods or not allowing immediate cancellations which can keep you tied to the service longer than anticipated. Check for any hidden terms like early-cancellation fees or multi-month commitments that could catch you off guard. Always read the fine print to avoid unwanted charges and ensure a hassle-free exit if needed.
Financial constraints making it difficult to afford the subscription.
Lack of usage or engagement with the service.
Unsatisfactory service quality not meeting expectations.
Difficulty navigating the platform or using features.
Switching to a competitor offering better value or features.
Change in personal circumstances affecting the need for the service.
Technical issues causing frustration during use.
Increased pricing without added value.
Limited content or offerings that are relevant.
Poor customer support experiences leading to dissatisfaction.
Email Address associated with the account
Password for account access
Account Number or User ID
Reason for Cancellation
Billing Information for verification
Phone Number linked to the account
Last Payment Date
Transaction ID from previous payments
Preferred Contact Method for confirmation
Any Promotions or Discounts applied
Before cancelling your Express Premium subscription, be aware that you'll lose access to exclusive content, including premium articles, videos, and personalized features that enhance your experience. Additionally, consider any ongoing benefits such as discounts or promotional offers tied to your membership. Review the cancellation policy carefully, as there might be specific terms regarding billing cycles or refunds. Finally, keep in mind that re-subscribing later may not reinstate previous content access or pricing.
Express Premium allows members to cancel their subscription at any time, with cancellations effective at the end of the current billing cycle. Members are encouraged to manage their account settings to ensure a smooth cancellation process and avoid unexpected charges.
To cancel your subscription for Express Premium (expresspremium.com), you will need to log in to your account, which requires your password. If you’ve forgotten your password, you can reset it by following this link: [Reset Password](https://expresspremium.com/reset-password). If you're having trouble, you can also reach out to customer support for further assistance.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Express Premium subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Express Premium account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Express Premium online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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