The Ultimate Step by Step Guide to Cancelling a Family Tree Webinars Subscription or Membership (familytreewebinars.com)
By
Bella K.
|
Published
August 25, 2025
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Updated
August 26, 2025
Family Tree Webinars offers a great selection of online classes to help you learn about genealogy and family history research. They cover a wide range of topics, from starting your family tree to using different tools effectively. By subscribing, you can access all their past webinars and attend new ones for a monthly or annual fee, which is why you might see a charge from them. It's a valuable resource if you're passionate about uncovering your family's story!
The cancellation process is relatively straightforward but may require navigating through account settings. Some users might find it slightly confusing if they're not familiar with the website layout.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Family Tree Webinars subscription.
How to Cancel Family Tree Webinars: Step by Step
If you purchased through the Family Tree Webinars website:
Visit familytreewebinars.com and log in to your account.
Navigate to the Account Settings option, usually found in the upper right corner.
Select Subscription Info from the menu.
Find the Cancel Subscription button and click it.
Follow the prompts to confirm cancellation.
You should receive a confirmation email regarding the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings menu (gear icon).
Select Payments.
Click on Manage Pre-approved Payments.
Locate Family Tree Webinars in the list and click on it.
Click Cancel to stop future payments.
You should receive a notification confirming the cancellation.
If you purchased through Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access your Apple ID settings.
Select Subscriptions.
Find and select Family Tree Webinars.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play Store:
Open the Google Play Store app on your Android device.
Tap the Menu icon (three horizontal lines).
Select Subscriptions.
Locate Family Tree Webinars in the list.
Tap on Cancel Subscription.
Follow the prompts to confirm the cancellation.
How to Contact Family Tree Webinars
If you need assistance, here's how you can get in touch with Family Tree Webinars's support team.
Tips and Tricks for Getting a Family Tree Webinars Refund
Contact customer support directly through their email or chat option for a quicker response.
Be clear and concise about your intention to cancel; avoid lengthy explanations.
Use specific phrases like "I want to cancel my subscription immediately" to avoid confusion.
Send your request at off-peak hours (early morning or late evening) to reduce wait times.
Document all communications—keep screenshots or emails as proof of your cancellation request.
Ask for a confirmation of your cancellation request in writing.
Be aware of cancellation windows; timing your request just before the next billing cycle can be crucial.
Consider mentioning financial hardship if you’re met with resistance; sometimes, this can expedite the process.
Escalate the issue if necessary; ask to speak with a manager or higher authority if your request isn’t being processed.
Use social media to publicly post about your experience if you face delays; companies often respond faster to public inquiries.
Look for a cancellation link in your account settings as it may facilitate an easier process.
Watch out for hidden fees or terms that may extend your subscription unexpectedly.
Why Do People Request Refunds from Family Tree Webinars
Lack of relevant content specific to their genealogy research.
High subscription cost compared to other resources available.
Infrequent use of the service or webinars.
Technical difficulties accessing webinars or resources.
Changes in personal priorities or time commitments.
Subscription fatigue from having too many services.
Content not meeting expectations or being outdated.
Preference for free resources or other platforms.
Desire for more interactive experiences not offered by webinars.
Finding alternative learning methods more effective.
Family Tree Webinars Refund Script
Script
Copy
Dear Family Tree Webinars, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Family Tree Webinars Refund Policy
Family Tree Webinars offers a subscription model that can be canceled at any time. Members can access all live and archived webinars during their subscription period, but cancellations will take effect at the end of the current billing cycle, allowing continued access until then.
The Easiest Way to Get a Family Tree Webinars Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Family Tree Webinars—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Family Tree Webinars may have specific terms that could complicate your cancellation process, such as requiring you to cancel a certain number of days before your billing cycle ends. While you can typically cancel your subscription, watch out for any auto-renewal clauses that might extend your commitment unexpectedly. Always read the fine print for potential early-cancellation fees or restrictions.
Lack of relevant content specific to their genealogy research.
High subscription cost compared to other resources available.
Infrequent use of the service or webinars.
Technical difficulties accessing webinars or resources.
Changes in personal priorities or time commitments.
Subscription fatigue from having too many services.
Content not meeting expectations or being outdated.
Preference for free resources or other platforms.
Desire for more interactive experiences not offered by webinars.
Finding alternative learning methods more effective.
Account Email Address
Password for account access
Subscription Type (e.g., monthly, yearly)
Payment Method used (credit card, PayPal, etc.)
Account Username or ID
Date of Subscription start
Reason for Cancellation (optional)
Contact Information for support (if needed)
Cancellation Confirmation request
Before cancelling your Family Tree Webinars subscription, be aware that you will lose access to an extensive library of webinars covering various genealogy topics, which can greatly enhance your family history research. Additionally, any member-only resources, such as downloadable handouts and access to a community of fellow genealogy enthusiasts, will no longer be available. If you're on a trial period, remember that cancelling before it ends can prevent being charged. Lastly, consider whether any upcoming webinars are of interest to you, as cancellation means missing out on live events and Q&A sessions with experts.
Family Tree Webinars offers a subscription model that can be canceled at any time. Members can access all live and archived webinars during their subscription period, but cancellations will take effect at the end of the current billing cycle, allowing continued access until then.
To cancel your subscription with Family Tree Webinars, you will need to log in to your account, which requires your password. If you've forgotten your password, you can reset it by visiting [this link](https://familytreewebinars.com/reset-password). Unfortunately, they do not have phone support or chat options for cancellation, so you'll need to use your password to proceed.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Family Tree Webinars subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Family Tree Webinars account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Family Tree Webinars online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Family Tree Webinars May Show Up On Your Statement As:
FAMILY TREE WEBINARS FAM TREE WEBINARS FAMILYTREEWEBINARS.COM FTW FAMILY TREE WEBINAR
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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