Fazaa membership is a government-supported program in the UAE that offers exclusive discounts and benefits in areas like healthcare, dining, entertainment, travel, and more. Members can choose from various membership types like Platinum, Gold, Silver, and others, each with different benefits and pricing. For example, the Silver membership is free, while Platinum and Gold memberships each cost AED 150 per year. People join Fazaa to get benefits like discounted flights, healthcare perks, cashless payments, and roadside support, which explains any subscriptions or billings they might see from Fazaa.
Difficulty
12345678910
Easy Medium Very Hard
The cancellation process requires the user to fill a request form with personal and bank details through the FAZAA mobile app, which is straightforward but involves multiple steps. Users receive their refund within 24 to 72 hours, indicating a relatively easy process with clear instructions available, although it is not instantaneous.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Fazaa membership subscription.
How to Cancel Fazaa membership: Step by Step
If you purchased through Fazaa website:
- Log in to your Fazaa account on fazaa.ae.
- Navigate to the Account Settings section.
- Find the Membership or Subscription tab.
- Select the option to Cancel Membership or Manage Subscription.
- Follow the prompts to confirm cancellation, which may include a 30-day notice for subscriptions over one year.
- Check for an email confirmation of your cancellation.
If you need assistance, here's how you can get in touch with Fazaa membership's support team.
Phone
The phone is not available.
Email
The email is not available.
Site
The site is not available.
Tips and Tricks for Getting a Fazaa membership Refund
- Use precise language such as "I want to cancel my Fazaa membership immediately" to avoid vague responses.
- Contact customer support directly by phone for quicker responses, as email inquiries may be ignored or delayed.
- Escalate issue by requesting to speak with a supervisor or manager if frontline agents are unhelpful.
- Time your cancellation near the end of the membership period to avoid unnecessary charges.
- Document all interactions by saving chat transcripts, emails, and call logs to use as proof if needed.
- Check billing cycles carefully to avoid being charged again after cancellation attempts.
- Use social media like Twitter or Facebook to publicly request cancellation if other methods fail.
- Visit a physical branch if applicable, as in-person cancellations sometimes get prioritized.
- Express dissatisfaction firmly but politely to push the agent towards resolving the issue quickly.
- Follow up regularly and persistently as some users report cancellations only happening after repeated contact.
Why Do People Request Refunds from Fazaa membership
- High subscription cost leads members to cancel to save money.
- Lack of perceived value from the membership benefits causes dissatisfaction.
- Limited usage or engagement where members do not use or see the benefit enough to continue.
- Technical or app issues such as bugs or difficulty using the service.
- Complicated or inconvenient cancellation process frustrates members.
- Payment failures or transaction issues result in unintentional cancellations.
- Better alternatives available make members switch services.
- Lack of updates or new offers reduces ongoing interest.
- Change in financial situation making discretionary spending harder.
- Members no longer need the service due to changed circumstances.
Fazaa membership Refund Script
Script
Copy
Dear Fazaa membership, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Fazaa membership Refund Policy
Fazaa memberships cannot be cancelled during the first contracting year. After the first year, members can cancel their contract with a 30-day notice. Fazaa has a strict no refund policy for all purchased memberships but allows freezing the membership for up to one month in case of emergencies or holidays.
The Easiest Way to Get a Fazaa membership Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Fazaa membership—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
FAZAA Membership FAZAA Membership Charge FAZAA Subscription FAZAA Program Fee FAZAA AED Charge
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.