Fivecbd offers a variety of THC products including gummies, seltzers, chocolates, drops, and capsules in different strengths to suit different needs. They have a subscription service where you can subscribe and save 20-25% on many products, which is likely why you might see charges from them. They also offer fast, legal delivery right to your door, sometimes even within 30 minutes, and have a 30-day money-back guarantee. Additionally, they have a membership for exclusive products and an app for rewards and perks.
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Although the official site claims you can cancel at any time, customer reviews indicate difficulties with cancellation, including delays in refunds and the need to return products. This suggests a somewhat cumbersome and potentially frustrating cancellation process that is not entirely straightforward.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Fivecbd subscription.
How to Cancel Fivecbd: Step by Step
If you purchased through Fivecbd.com:
- Log in to your Fivecbd account on the website.
- Navigate to the "My Account" section.
- Select "Subscriptions" from the dropdown menu.
- Find the subscription you wish to cancel.
- Click the "Cancel Subscription" option.
- Follow any additional prompts to confirm the cancellation.
If you purchased through the Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top of the screen.
- Select "Subscriptions".
- Find the Fivecbd subscription in the list.
- Tap on it and then select "Cancel Subscription".
- Confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the menu icon (three horizontal lines).
- Tap on "Subscriptions".
- Locate the Fivecbd subscription.
- Tap on it and select "Cancel Subscription".
- Follow the on-screen instructions to complete the cancellation.
If you need assistance, here's how you can get in touch with Fivecbd's support team.
Tips and Tricks for Getting a Fivecbd Refund
- Start cancellation early: Begin the cancellation process a few days before the next billing cycle to avoid being charged again.
- Document all communication: Keep records of emails, chats, and call details to support your cancellation request if needed.
- Use clear, firm language: State your intention to cancel immediately without requesting retention offers to avoid extra hurdles.
- Contact customer service directly: Phone calls tend to be more effective than emails for immediate cancellation.
- Escalate if necessary: Ask to speak to supervisors or managers if frontline reps are unhelpful or refuse cancellation.
- Be persistent: If the first attempt fails, try calling back multiple times at different hours when staffing changes might occur.
- Remove payment method: If cancellation fails, consider contacting your bank or credit card company to block future payments or change card details.
- Leverage timing: Cancel right before delivery or billing dates, as some companies allow cancellations only before shipping.
- Check subscription platforms: If subscribed via third-party (e.g., PayPal, Apple, Google), cancel through their respective subscription managers.
- Avoid emotional language: Keep the conversation polite but business-like to avoid retention tactics based on emotional appeals.
Why Do People Request Refunds from Fivecbd
- Inconsistent product flavor and packaging issues such as unsealed pouches with gummies spilled inside the box.
- Discrepancies between website shipping promises and actual order handling; delays in order processing and shipping.
- Poor customer service, including lack of response to queries, hung-up calls, and inability to get refunds or escalations.
- Product concerns like low THC potency in "high potency" gummies, excessive sugar content, and bad aftertaste.
- Negative reactions to the product causing adverse effects like hallucinations and wakefulness.
- Concerns about overpriced products relative to THC content.
- Declining customer service for subscription customers over time, including points deducted incorrectly and ignored communication attempts.
Fivecbd Refund Script
Script
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Dear Fivecbd, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Fivecbd Refund Policy
Fivecbd offers a subscription service called Subscribe & Save, which provides 25% off and free shipping on monthly orders. Customers can adjust their shipments as needed and have the flexibility to cancel their subscription at any time without penalty.
The Easiest Way to Get a Fivecbd Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Fivecbd—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
No publicly available specific statement descriptors or ways that a charge from Fivecbd (fivecbd.com) shows up on a statement were found from searches of company site reviews or related information sources.
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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