Flexbe is a service that helps you build websites and offers subscription plans to publish them. You can pay monthly or yearly (with a 20% discount for yearly subscriptions) using a bank card or bank transfer. They have a free 14-day trial and allow you to change your plan anytime, with automatic renewal available. If you don't subscribe after the trial, your site will be deleted after 14 days, so if you see a charge from Flexbe, it's likely for website hosting via their subscription plans.
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Cancelling a subscription on Flexbe involves managing auto-renewal in the Billing section and is implied by stopping payments or changing plans. There is no explicit one-click cancellation button mentioned, but the process is relatively straightforward through account settings and support contact, making it fairly easy for consumers.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a flexbe subscription.
How to Cancel flexbe: Step by Step
If you purchased through flexbe.com:
- Log in to your Flexbe account on flexbe.com.
- Navigate to the Account Settings or Billing section.
- Look for the Subscriptions or Manage Subscription option.
- Select the subscription you wish to cancel.
- Click on Cancel Subscription and follow the prompts to confirm your cancellation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Profile icon on the top right.
- Select Payments & subscriptions, then tap on Subscriptions.
- Find and select your Flexbe subscription.
- Tap on Cancel Subscription and follow the prompts to confirm.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top, then select Subscriptions.
- Find and select your Flexbe subscription.
- Tap on Cancel Subscription and confirm the cancellation.
If you need assistance, here's how you can get in touch with flexbe's support team.
Tips and Tricks for Getting a flexbe Refund
- Email cancellation and refund requests the same day as the transaction to info@flexbe.com with detailed proof: first 6 and last 4 digits of the bank card used, plus receipt or screenshot.
- Be persistent and polite in all communications, keeping a record of dates, times, names, and responses.
- Request escalation to a manager if initial customer service does not cooperate.
- Use clear, concise, and respectful language explaining reasons for refund or cancellation.
- Follow up regularly and consistently, ideally during business hours or early in the week for quickest replies.
- Leverage community advice from forums or Reddit for specific contact info and tactics.
- Mention readiness to escalate publicly to social media or reviews only if private attempts fail, but don’t start with public complaints.
- Use multiple communication channels such as email, phone, and social media to improve chances.
- Document everything, as evidence may be needed if disputes arise.
- Act fast—refunds are not granted after the paid period expires, so timing is critical.
- For business accounts, provide additional details like INN (tax identification number) and domain name when requesting cancellation or refund.
- Consider third-party services like Chargeback to detect recurring charges, cancel subscriptions, and request refunds on your behalf if direct attempts fail.
Why Do People Request Refunds from flexbe
- Lack of Proactive, Caring Customer Service: Customers feel disengaged without acknowledgment or real human connection, especially when frustrated.
- Too Many Canceled Appointments (By The Business): Frequent rescheduling and cancellations reduce trust and membership value.
- Lack of Clarity: Confusion about membership coverage, hidden fees, or unclear policies leads to dissatisfaction.
- Unmet Expectations: Experiences that feel rushed, low-value, or inconsistent cause disappointment.
- Can’t Use the Membership Due to Lack of Availability or Options: Limited service providers or variety reduce perceived value.
- Finances (Often Not The Real Reason): Budget concerns cited may mask other issues; feeling valued often outweighs financial matters.
flexbe Refund Script
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Dear flexbe, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
flexbe Refund Policy
Flexbe allows you to change your payment plan at any time, with the remaining days recalculated based on the new plan. Refunds can be requested by emailing info@flexbe.com with payment details within preferably the first day after the transaction, but no refunds are given after the paid period expires. If you do not subscribe, your site will be deleted 14 days after the trial expires, or 12 months after the trial ends if you have paid once.
The Easiest Way to Get a flexbe Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from flexbe—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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