FLO SERVICES at flo.com mainly offers services related to electric vehicle (EV) charging, including selling reliable EV charging stations and managing a network of chargers across the US and Canada. They provide installation, remote monitoring, firmware updates, and customer support to ensure smooth charging experiences. On the other hand, Flo (flo.health) offers a subscription service called Flo Premium for health tracking, which includes access to expert content, cycle pattern tracking, symptom checkers, and a health assistant. If you see a charge from FLO SERVICES, it might be for a subscription to Flo Premium or services related to EV charging management or hardware.
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The cancellation process for a web subscription to FLO SERVICES involves straightforward steps: logging into the account on the website and tapping cancel, or alternatively cancelling through PayPal if that was the payment method. These steps are clear and can be completed quickly without much complexity or obstacles, hence the low difficulty score.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a FLO SERVICES subscription.
How to Cancel FLO SERVICES: Step by Step
If you purchased through FLO directly:
- Open the FLO mobile application on your device.
- Login using the credentials of the account you wish to delete.
- Click on "Me" in the menu bar.
- Select "My Account".
- Under "Account Control", click "Delete My Account".
- Follow the prompts to confirm deletion. Remaining balance will be reimbursed within 30 business days.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the FLO subscription in your list.
- Tap Cancel Subscription.
- Confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store on your Android device.
- Tap on the Menu icon (three horizontal lines).
- Select Subscriptions.
- Find and select your FLO subscription.
- Tap Cancel Subscription.
- Confirm the cancellation.
If you need assistance, here's how you can get in touch with FLO SERVICES's support team.
Tips and Tricks for Getting a FLO SERVICES Refund
- Use email as the primary method to request cancellation; users report quicker and more reliable responses this way rather than website buttons.
- Be persistent with follow-ups if the initial email does not result in cancellation, escalating by repeatedly contacting customer service.
- Cancel early after subscribing to avoid forgetting; you will retain access for the already paid period (usually 30 days) despite cancellation.
- If subscribing through third-party platforms like Roku, verify cancellation directly through the third party as Flo's website may not list those subscriptions.
- Use clear, polite but firm language in your communication to emphasize the cancellation request and to prevent misunderstanding.
- Request confirmation via email after cancellation to have a record of the cancellation agreement.
- If automatic renewal occurs despite cancellation, escalate the issue via email and request a refund directly.
- Sign into your account on www.flomarching.com for subscription management but rely on direct contact for actual cancellations.
Why Do People Request Refunds from FLO SERVICES
- High subscription cost and feeling the app is money hungry.
- Essential health information behind a paywall, including important articles like "Am I pregnant?".
- Unexpected charges sometimes immediately after opening the app, despite expectation of free trial.
- Difficulty canceling subscriptions with unclear or hidden cancel options.
- Poor customer support that is unresponsive to cancellation or refund requests.
- Concerns over data privacy including accusations of user data being stolen and sold.
- App accuracy issues, particularly for those with irregular cycles.
- Content issues such as triggering quizzes or censorship of sensitive topics (e.g., abortion discussions).
- Political controversies or misinformation leading to user dissatisfaction.
- Continuing prompts to subscribe to access chats or symptom analysis which frustrate users.
- Charges despite quick cancellations during supposed free trial period.
- Overall dissatisfaction with value for money and hidden or unexpected billing practices.
FLO SERVICES Refund Script
Script
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Dear FLO SERVICES, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
FLO SERVICES Refund Policy
FLO SERVICES allows users to delete their accounts anytime through the FLO mobile app, which effectively cancels any memberships or subscriptions. Upon account deletion, any remaining balance after deducting amounts owed to FLO will be reimbursed within up to 30 business days. There is no detailed separate subscription cancellation policy found beyond the account deletion process.
The Easiest Way to Get a FLO SERVICES Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from FLO SERVICES—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.