The Ultimate Step by Step Guide to Cancelling a Follett Corporation Subscription or Membership (follett.com)
By
Bella K.
|
Published
August 10, 2025
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Updated
August 11, 2025
Follett Corporation is a company that provides books and educational resources for schools and libraries. They offer services like textbook sales, rental programs, and online learning materials. If you see a bill from them, it might be for textbooks or subscription services your school is using to help students succeed in their studies.
Cancelling a subscription with Follett Corporation is moderately difficult due to the need to navigate their website and possibly reach customer service. Some users may find the process straightforward, while others may encounter issues requiring additional assistance.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Follett Corporation subscription.
How to Cancel Follett Corporation: Step by Step
If you purchased through Follett.com:
Visit the official Follett website at follett.com.
Click on the Account icon located at the top right corner of the page.
Log into your account using your credentials.
Navigate to the Subscriptions section under your account dashboard.
Select the active subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow any prompts to confirm your cancellation.
You will receive a confirmation email indicating that your subscription has been canceled.
If you purchased through Apple:
Open the App Store on your device.
Tap on your profile icon at the top right.
Select Subscriptions.
Find the Follett subscription in the list and tap on it.
Tap Cancel Subscription and confirm your choice.
A confirmation of your cancellation will be sent to your email.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) at the top left.
Select Subscriptions.
Locate the Follett subscription in the list.
Tap on it and then select Cancel Subscription.
Follow any prompts to confirm the cancellation.
A confirmation email will be sent once the cancellation is processed.
If you purchased through PayPal:
Log into your PayPal account.
Go to Settings by clicking on the gear icon.
Select Payments from the menu.
Click on Manage pre-approved payments.
Find Follett Corporation in the list and click on it.
Select Cancel to stop future payments.
You will receive a confirmation notification regarding your cancellation.
How to Contact Follett Corporation
If you need assistance, here's how you can get in touch with Follett Corporation's support team.
Tips and Tricks for Getting a Follett Corporation Refund
Contact Customer Service directly via phone for quicker resolution; be prepared for wait times.
Ask for the cancellation politely but firmly; use language like "I'd like to cancel my subscription, please" to be clear.
Have your account information ready including your account number and any related details to expedite the process.
Timing matters; call at non-peak hours, typically mid-mornings or mid-afternoons on weekdays.
Take notes during the call, including the names of representatives and timestamps for reference.
Be persistent; if the first representative can't assist, ask to speak to a supervisor.
Emphasize your intention to cancel if prompted with a retention offer; stick to your decision clearly.
Use social media to publicly express your issue, which may encourage quicker resolutions.
Follow up with an email confirmation after the call to ensure cancellation is processed.
Look for specific cancellation terms in any communication to reference if pushback occurs.
Be courteous throughout the process; kind and respectful communication can sometimes yield better outcomes.
Consider using a cancellation script that other users have found effective in similar situations.
Why Do People Request Refunds from Follett Corporation
High costs relative to value received
Lack of usage or frequency of access
Service dissatisfaction due to poor customer support
Budget cuts or financial constraints
Change in needs or personal circumstances
Switching to competitors offering better terms
Difficulty in cancelling or frustrating procedures
Quality concerns regarding products or services
Technical issues with platform or services
Perceived lack of new content or offerings
Follett Corporation Refund Script
Script
Copy
Dear Follett Corporation, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Follett Corporation Refund Policy
Follett Corporation allows members to cancel their subscriptions at any time, with cancellations taking effect at the end of the current billing cycle. Members are encouraged to manage their subscriptions through their account settings, and any applicable charges will be prorated accordingly. For specific questions or assistance, customers can contact Follett's customer support.
The Easiest Way to Get a Follett Corporation Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Follett Corporation—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Follett Corporation may implement auto-renewals or require you to cancel through specific channels, which can be cumbersome. You should also review their terms for potential early-cancellation fees or minimum commitment periods that could lock you in longer than anticipated. Always check for any fine print before proceeding with a subscription.
High costs relative to value received
Lack of usage or frequency of access
Service dissatisfaction due to poor customer support
Budget cuts or financial constraints
Change in needs or personal circumstances
Switching to competitors offering better terms
Difficulty in cancelling or frustrating procedures
Quality concerns regarding products or services
Technical issues with platform or services
Perceived lack of new content or offerings
Account number
Email address
Full name
Billing address
Phone number
Subscription or membership type
Last payment date
Reason for cancellation
Confirmation of cancellation policy
Any cancellation reference or ID
Before cancelling your Follett Corporation subscription, be aware that you will lose access to valuable resources such as educational materials, library services, and exclusive member benefits. Check for any cancellation fees or billing cycles to avoid unexpected charges. Additionally, confirm whether you can retain any previously downloaded content or if you will lose access to any stored information. Consider reaching out to customer service for any retention offers or alternatives that might suit your needs better.
Follett Corporation allows members to cancel their subscriptions at any time, with cancellations taking effect at the end of the current billing cycle. Members are encouraged to manage their subscriptions through their account settings, and any applicable charges will be prorated accordingly. For specific questions or assistance, customers can contact Follett's customer support.
To cancel your subscription with Follett Corporation, you will need your password for authentication. If you've forgotten your password, you can reset it by visiting this link: https://www.follett.com/forgotpassword. Once you've regained access to your account, you'll be able to proceed with your cancellation.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Follett Corporation subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Follett Corporation account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Follett Corporation online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Follett Corporation May Show Up On Your Statement As:
Follett Corporation Follett Follett Higher Education Follett Bookstore Follett eBook Follett School Solutions Follett Higher Ed Follett Digital
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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