Fortnite Crew is a monthly subscription service that costs $11.99 and gives subscribers 1,000 V-Bucks each month to spend in the Fortnite Shop. Subscribers also get a new Crew Pack every month, which includes exclusive outfits and cool accessories like pickaxes or gliders. The subscription includes full access to the current and future Battle Passes, OG Passes, LEGO Passes, and Music Passes with premium rewards as you play. Plus, if you play Rocket League, you get Rocket Pass Premium there too while you're subscribed. The subscription charges you monthly until you cancel, and you can cancel anytime.
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The cancellation process for Fortnite Crew is straightforward but depends on the platform used. Users navigate through a few steps within their account settings on platforms like Xbox, PlayStation, Nintendo Switch, or Epic Games, making it relatively easy but requiring some navigation through menus.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Fortnite Crew subscription.
How to Cancel Fortnite Crew: Step by Step
If you purchased through Xbox:
- Navigate to account.microsoft.com/account.
- Sign in to your Microsoft account.
- Select Services & Subscriptions to the left of the page.
- Select Manage next to your Fortnite Crew subscription listing.
- Select Turn off recurring billing to the right.
- Follow the prompts to turn off recurring billing.
If you purchased through PlayStation:
- From your PS5 home screen:
- Go to Settings.
- Go to Users and Accounts.
- Go to Accounts and select Payment and Subscriptions.
- Go to Game and App Services.
- Navigate to Fortnite from the list of games.
- Find Fortnite Crew and select the Turn Off Auto-Renew option.
- From your PS4 home screen:
- Go to Settings.
- Go to Account Management.
- Go to Account Information.
- Go to Services List.
- Navigate to Fortnite from the list of games.
- Find Fortnite Crew and select the Turn Off Auto-Renew option.
- From a web browser:
- Navigate to store.playstation.com.
- Sign in to your PlayStation Network account.
- Click on your profile picture and then select Subscriptions Management.
- Find Fortnite Crew and select Turn Off Auto Renew.
If you purchased through Nintendo Switch:
- From Switch Console:
- Click the Home button on your Switch.
- Open Nintendo eShop.
- Select your account icon in the top right of the screen.
- Select Your Subscriptions.
- Locate your Fortnite Crew subscription and select Turn Off Automatic Renewal.
- From a web browser:
If you purchased through Epic (PC/Mobile):
- In Epic Games account on the web: Navigate to www.epicgames.com/account, sign in, select Subscriptions, and select Cancel Subscription.
- In-game: Select the Passes tab, select Manage Subscription, select Cancellation Info, and select Cancel Subscription.
- Epic Games Store application: Open the application, click on your profile, select account, navigate to the Subscription tab, and select Cancel.
If you need assistance, here's how you can get in touch with Fortnite Crew's support team.
Tips and Tricks for Getting a Fortnite Crew Refund
- Cancel immediately after renewal: Turning off auto-renewal right after subscription purchase retains all benefits for that month without further charges.
- Cancel via platform subscription page: Use the console’s or platform’s subscription management (Xbox, PlayStation, Microsoft, Epic Games) to find and cancel Fortnite Crew, as cancellation must occur where you purchased.
- Use official website for Xbox users: For Xbox, log in on the Xbox website, navigate to Manage Subscriptions and cancel there for smoother processing.
- Beware of subscription not showing up: Several users report subscriptions not showing in account pages, requiring escalation to customer support or bank charge disputes if cancellation isn’t possible.
- Delete payment method as a last resort: Some users have deleted their payment methods hoping it would halt billing, but this may not cancel the subscription itself.
- Escalate to customer support or bank dispute if stuck: If all else fails, contacting Epic Player Support or disputing charges with your bank have worked for some users to stop billing.
- Use Xbox console settings as backup: Xbox users can cancel subscriptions directly in the console settings under Payment & Subscriptions if web cancellation is problematic.
- PS5 subscription cancellation is tricky: Users need to cancel through PlayStation account settings, but some report the subscription not appearing there and needing to check the PlayStation website.
- Watch for confusing UI prompts: Some users accidentally cancel or are misled by identical buttons or unclear options in Fortnite or console apps; reading carefully before confirming is key.
- Cancel before next billing date: You keep access until the next billing date even after cancellation, so cancel early to avoid unwanted charges.
- Logging into other consoles won’t help: Cancelling on secondary consoles where the account is logged in does not stop the subscription; cancellation must happen at the original purchase platform.
Why Do People Request Refunds from Fortnite Crew
- Stop playing Fortnite and no longer need the subscription.
- Do not find the monthly skins or content worth the price charged by the subscription.
- Financial considerations such as wanting to save money or being unable to afford the cost.
- Changing gaming interests which leads to less interest in the Fortnite Crew benefits.
- Desire to take a break from Fortnite or gaming in general.
- Unhappy with the value or quality of the rewards or content offered each month.
Fortnite Crew Refund Script
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Dear Fortnite Crew, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Fortnite Crew Refund Policy
Fortnite Crew subscriptions automatically renew monthly until canceled. You can cancel at any time through the platform where you purchased the subscription, but cancellations must be made before the next billing date to avoid future charges. Refunds are not provided, but you retain all rewards earned during your subscription period.
The Easiest Way to Get a Fortnite Crew Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Fortnite Crew—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
EPIC GAMES*FORTNITE EPIC*FORTNITECREW EPIC GAMES FORTNITE CREW FORTNITECREWMEMBERSHIP EPIC GAMES FORTNITE EPIC*FNTCRW EPIC FORTNITE
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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