FrankCrum General Liability specializes in insurance that protects artisan contractors in the Southeast US from costs related to accidents like injuries or property damage that might happen during work. They cover things like legal defense, medical expenses, and property damage. Customers might get billed by FrankCrum because they offer flexible payment plans including installments and incentives if you have multiple policies with them, like workers' compensation alongside general liability. Basically, if you're a contractor, this insurance helps keep you covered and the billing is set up to be manageable.
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The cancellation process for FrankCrum General Liability is difficult because it requires a 90-day advance written notice, continued compliance with payment and reporting obligations during that period, and potential early termination fees and transition fees. The need for timely payroll data submission and potential financial penalties increases the complexity for consumers.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a FrankCrum General Liability subscription.
How to Cancel FrankCrum General Liability: Step by Step
If you purchased through FrankCrum Insurance directly:
- Visit the official FrankCrum website at www.fwcruminsurance.com.
- Scroll down to the bottom of the page and click on Contact Us.
- Choose your preferred method to get in touch:
- Call the customer service at 866-218-4219.
- Email them at info@fwcrum.com.
- Fill out the online contact form provided on the website.
- Specify that you want to cancel your subscription and provide any necessary information, such as your account details.
- Follow the instructions provided by the customer service representative to complete your cancellation.
If you purchased through a third-party service:
- Identify the third-party service where you made your purchase (such as PayPal, credit card provider, etc.).
- Log in to your account on that third-party service.
- Locate the subscription or payment section.
- Find the subscription related to FrankCrum Insurance.
- Follow the prompts to cancel the subscription.
If you need assistance, here's how you can get in touch with FrankCrum General Liability's support team.
Email
The email is not available.
Tips and Tricks for Getting a FrankCrum General Liability Refund
- Document every interaction: Keep detailed records of phone calls, emails, and any correspondence with the company.
- Be persistent and firm: Repeatedly assert your intent to cancel using clear, unambiguous language.
- Request cancellation confirmation in writing: Ask for an email or letter as proof of cancellation.
- Use the exact name of the subscription or policy: Refer precisely to the General Liability or specific subscription name to avoid confusion.
- Time your cancellation: Make your cancellation request close to the billing cycle to minimize charges.
- Escalate if necessary: If initial customer service is unhelpful, escalate to supervisors or managers.
- Leverage payment methods: Consider contacting your bank or credit card company to stop payments if cancellation is refused or ignored.
- Use formal language: Avoid emotional language; keep communication professional and to the point.
- Ask for a final invoice or statement: To ensure no further charges occur and confirm account closure.
- Beware of "re-sign" demands: Do not agree to sign new documents unless you fully understand them.
Why Do People Request Refunds from FrankCrum General Liability
- Required for leases and contracts: Canceling coverage might lead to losing leases or existing/future customers.
- Perceived lack of incidents: People cancel if they haven't had accidents, forgetting incidents can happen anytime with customers on site.
- Cost-saving attempts: Canceling to lower premiums can cause more expensive premiums later when restarting coverage.
- Uninsured risk exposure: Canceling before securing replacement coverage exposes the business to risks without protection.
- Occurrence-based coverage misunderstanding: Policies cover incidents during the coverage period regardless of claim timing, so cancellation affects protection period.
- Business operational requirements: Canceling can jeopardize business licenses, leases, and contractual obligations that require insurance.
- Refund and policy terms confusion: Partial refunds may occur due to minimum earned premium clauses and other terms.
- Future coverage impact: Canceling might affect the ability to obtain insurance later or impact credit rating.
- Better alternatives ignored: Adjusting coverage limits or deductibles can be a preferable alternative to outright cancellation.
FrankCrum General Liability Refund Script
Script
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Dear FrankCrum General Liability, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
FrankCrum General Liability Refund Policy
FrankCrum General Liability coverage cannot be bound, altered, or canceled without speaking directly to an authorized representative of FrankCrum Insurance Agency. This means any membership, subscription, or billing cancellations must be handled through direct communication with their authorized staff to ensure proper processing.
The Easiest Way to Get a FrankCrum General Liability Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from FrankCrum General Liability—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.