The Ultimate Step by Step Guide to Cancelling a Franklin Smiles Subscription or Membership (franklinsmiles.com)
By
Bella K.
|
Published
September 3, 2025
|
Updated
September 4, 2025
Franklin Smiles is a subscription-based service that provides personalized dental care products, like toothpaste and floss, delivered right to your door. They offer a simple way to maintain your oral health without the hassle of shopping. If you see a charge from them, it likely means you’re signed up for their regular delivery, which ensures you never run out of essential dental items!
Cancelling a subscription at Franklin Smiles may require navigating their website or contacting customer support, which can add some complexity. However, the process is not overly complicated or time-consuming if the user follows the necessary steps.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Franklin Smiles subscription.
How to Cancel Franklin Smiles: Step by Step
If you purchased through the Franklin Smiles website:
Visit the website franklinsmiles.com.
Log in to your account using your username and password.
Go to the Account Settings or Subscriptions section.
Select the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow any additional prompts to confirm the cancellation.
If you purchased through the Apple App Store:
Open the Settings app on your iPhone.
Tap on your name at the top to access your Apple ID settings.
Select Subscriptions.
Find and select the Franklin Smiles subscription.
Tap on Cancel Subscription.
Follow any additional prompts to confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Locate the Franklin Smiles subscription in the list.
Tap on Cancel Subscription.
Follow any additional prompts to confirm the cancellation.
If you purchased through a third-party service:
Identify the third-party service through which you made your purchase (e.g., PayPal).
Log in to your account on that third-party service.
Navigate to your subscriptions or payments section.
Find the Franklin Smiles subscription in your list.
Select the option to Cancel or Unsubscribe.
Follow any additional prompts to confirm the cancellation.
How to Contact Franklin Smiles
If you need assistance, here's how you can get in touch with Franklin Smiles's support team.
Tips and Tricks for Getting a Franklin Smiles Refund
Be Polite: Start the conversation with a friendly tone to avoid unnecessary conflict.
Be Direct: Clearly state that you want to cancel your subscription.
Know Your Bill Cycle: Call just before your billing date to increase your chances of a successful cancellation.
Use a Script: Prepare a script for what you’ll say, keeping it concise and focused on cancellation.
Ask for Confirmation: Request a cancellation confirmation email or number for your records.
Escalate if Needed: If you feel you’re getting nowhere, politely ask to speak to a supervisor.
Reference Competitors: Mention that you’re exploring alternatives if they offer you deals to stay.
Use Social Media: Consider posting on platforms like Twitter or Facebook for quicker responses.
Keep a Record: Document every interaction including dates, times, and names of representatives.
Look for Hidden Fees: Be aware of any fees for cancellation that might surprise you.
Cancel Via Multiple Channels: Try phone, email, and online chat to find the most effective method.
Weather the Wait: Be prepared for long hold times; patience may pay off.
Consider Legal Rights: Familiarize yourself with your rights regarding subscriptions in your area.
Why Do People Request Refunds from Franklin Smiles
Financial constraints due to unexpected expenses.
Unsatisfactory service or results from treatments.
Lack of time to attend appointments regularly.
Moving away from the area and unable to continue services.
Comparative pricing found cheaper alternatives.
Change of personal circumstances, such as job loss.
Health issues preventing regular visits.
Feeling pressured into additional services or purchases.
Scheduling conflicts with appointment availability.
Poor communication or customer service experiences.
Franklin Smiles Refund Script
Script
Copy
Dear Franklin Smiles, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Franklin Smiles Refund Policy
Franklin Smiles allows members to cancel their subscription at any time through their account settings. Upon cancellation, members will retain access to their benefits until the end of the billing cycle, ensuring they are not charged for the following period.
The Easiest Way to Get a Franklin Smiles Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Franklin Smiles—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Franklin Smiles may employ tactics like requiring you to navigate through multiple pages or offering incentives to stay, which can delay your cancellation process. Always check for any terms that could impose restrictions, such as minimum contract periods or early cancellation fees, as these could unexpectedly extend your commitment and costs.
Financial constraints due to unexpected expenses.
Unsatisfactory service or results from treatments.
Lack of time to attend appointments regularly.
Moving away from the area and unable to continue services.
Comparative pricing found cheaper alternatives.
Change of personal circumstances, such as job loss.
Health issues preventing regular visits.
Feeling pressured into additional services or purchases.
Scheduling conflicts with appointment availability.
Poor communication or customer service experiences.
Account number
Email address associated with the account
Phone number
Password or account login credentials
Billing address
Reason for cancellation
Cancellation policy details
Last payment date
Confirmation of cancellation instructions
Customer service contact information
Before cancelling your Franklin Smiles subscription, be aware that you'll immediately lose access to exclusive dental tips, personalized care plans, and any ongoing promotions. Additionally, consider whether you've reached any membership milestones or rewards that you might forfeit. It’s also important to check if there are any final charges or obligations left on your account that could impact your decision.
Franklin Smiles allows members to cancel their subscription at any time through their account settings. Upon cancellation, members will retain access to their benefits until the end of the billing cycle, ensuring they are not charged for the following period.
Yes, you'll need your password to cancel your Franklin Smiles subscription. If you can't remember your password, you can reset it by visiting this link: [Reset Password](https://franklinsmiles.com/reset-password). Once you have access to your account, you can go ahead and manage your subscription.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Franklin Smiles subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Franklin Smiles account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Franklin Smiles online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
FRANKLIN SMILES FRANKLIN SMILES COM FRANKLIN SMILES LLC FRANKLIN SMILES ONLINE FRANKLIN SMILES STORE
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
