Frazer is a subscription software that helps used car dealerships manage their business easily. For a monthly fee starting at $119, their service includes tools like inventory management, sales processing, forms printing, and full accounting. They also offer flexible payment plans and free training, so it’s straightforward to use. If you’re seeing charges from Frazer, it’s likely for one of their subscription plans that help dealerships run smoothly.
Difficulty
12345678910
Easy Medium Very Hard
The cancellation process requires a phone call during specified business hours and providing account details, which is straightforward but not instant or fully online, resulting in a relatively easy but slightly time-consuming process.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Frazer subscription.
How to Cancel Frazer: Step by Step
If you purchased through Frazer.com:
- Contact Frazer Support: Reach out to Frazer’s customer support team via phone at 888-963-5369. They are available Monday through Friday from 10 AM to 8 PM ET and Saturday from 10 AM to 5 PM ET.
- Provide Account Details: Be prepared to provide your dealership’s account information to verify your identity and subscription details.
- Request Cancellation: Clearly state your intention to cancel the subscription and ask for assistance with the process.
- Confirm Cancellation: Ensure that the support team confirms the cancellation and provides any necessary next steps or information regarding any potential fees or obligations.
- Review Contract Terms: If you have a contract, review it to understand any terms or conditions related to cancellation, such as notice periods or penalties.
- Follow Up: After the cancellation, verify that your subscription has been successfully terminated by checking for any further billing or service access.
If you need assistance, here's how you can get in touch with Frazer's support team.
Tips and Tricks for Getting a Frazer Refund
- Contact customer support persistently: Email multiple times and call repeatedly, even outside normal hours if needed.
- Be firm and clear: Use direct language such as "I am requesting immediate cancellation of my subscription effective today."
- Document all communications: Keep track of emails, call times, and any responses or lack thereof.
- Escalate if necessary: If initial contacts fail, request to speak to a manager or higher authority in customer service.
- Use alternative cancellation paths: If online cancellation is not possible, try cancelling through the bank by stopping direct debits or requesting a chargeback if unauthorized charges persist.
- Timing your cancellation: Cancel before the subscription renewal date to avoid being charged for another period.
- Certified mail or legal notices: Send a certified letter demanding cancellation and keep proof of sending and receipt.
- Leverage social proof: Mention you are aware of others having issues and are prepared to post reviews or escalate complaints publicly to encourage faster resolution.
- Be polite but assertive: Keep the tone respectful but firm to avoid giving the company excuses to delay or deny the request.
Why Do People Request Refunds from Frazer
- Software is antiquated and not modernized, making it feel outdated.
- Lack of streamlined functionality in many areas of the software, causing inefficiencies.
- Difficulty of use for non-technical users, as it is easier only for those with a tech background.
- Occasional problems with updates causing issues between linked computers.
- Visual appeal is lacking, with users mentioning it's not very visually appealing.
Frazer Refund Script
Script
Copy
Dear Frazer, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Frazer Refund Policy
Frazer's subscription cancellation policy requires contacting Frazer Support by phone at 888-963-5369 during business hours to request cancellation. Customers must provide account details for verification, clearly state their cancellation intent, and receive confirmation of cancellation from support. It is advised to review the contract for any notice periods or fees, and follow up to ensure the subscription is fully terminated.
The Easiest Way to Get a Frazer Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Frazer—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
FAZER FRAZER.COM FRAZER DMS FRAZERCORP FRAZER ONLINE
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
